Thank you for your recent FOI / EIR request.  Please find attached an
acknowledgement for this request.

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Mae'r e-bost hwn ac unrhyw ffeiliau sy'n atodol yn gyfrinachol a dim ond
ar gyfer defnydd yr unigolyn neu'r sefydliad y cyfeiriwyd atynt. Os ydych
wedi derbyn yr e-bost hwn ar gam rhowch wybod i reolwr eich system. Nodwch
fod unrhyw sylwadau neu farn o fewn testun yr e-bost yw sylwadau a barn yr
awdur yn unig ac nid yn angenrheidiol yn cynrychioli barn Cyngor
Bwrdeistref Sirol Caerffili. I orffen, dylai'r person sy'n derbyn yr
e-bost sicrhau nad oes firws ynghlwm nac mewn unrhyw ddogfen atodol i'r
e-bost. Nid yw'r Cyngor yn derbyn unrhyw gyfrifoldeb am unrhyw ddifrod
achoswyd gan unrhyw firws sy'n cael ei drosglwyddo gan yr e-bost hwn.
 
Rydym yn croesawu gohebiaeth yn Gymraeg, Saesneg neu'n ddwyieithog (yn
unol â'ch dewis), ac mewn ieithoedd a fformatau eraill. Cewch ymateb yn
unol â'ch dewis iaith os nodwch hynny i ni, ac ni fydd cyfathrebu â ni yn
Gymraeg yn arwain at oedi.
 
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please notify the system manager.
Please note that any views or opinions presented in this email are solely
those of the author and do not necessarily represent those of Caerphilly
County Borough Council. Finally, the recipient should check this email and
any attachments for the presence of viruses. The Council accepts no
liability for any damage caused by any virus transmitted by this email.
 
We welcome correspondence in English, Welsh or bilingually (according to
your choice) or in other languages and formats. We will respond in your
declared chosen language, and corresponding with us in Welsh will not lead
to any delay.

══════════════════════════════════════════════════════════════════════════

Dear Marcus Le Brocq

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

Thank you for your request for information received on 11 January 2019. We
have considered your request and enclose the following information –

1. The name of the supplier of your Education Management Information
Software System (Local authority

     use for admissions,LAC, SEND, Early Years etc, not the schools system
please)

     Servelec Synergy

2. The annual support and maintenance cost for this system i.e. the sum
paid to the supplier annually

    £91,634

3. When is the contract due for renewal and notice period?

    1/11/2019 . 90 day notice period

4. Who is your current adult & child social care case management software
provider?

    Careworks

We supply this information based on your original request. If this is not
what you wanted or if you feel we have not fully understood your request
please do not hesitate to contact me to clarify your exact requirements.

If you have any queries or concerns or are in any way dissatisfied with
the handling of your request please contact [1][Caerphilly County Borough Council request email]

Yours sincerely

Liz Lucas
Head of Customer and Digital Services

Freedom of Information Act 2000 / Environmental Information Regulations
2004

You have the right to appeal against our decision.
If you wish to appeal please If you are unhappy with that decision you
set out in writing your grounds have the right to appeal to:
of appeal and send to:
 
Corporate Information
Governance Unit Information Commissioner’s Office – Wales
Caerphilly county borough 2nd Floor, Churchill House
council, Churchill Way
Penallta House Cardiff CF10 2HH
Tredomen Park
Hengoed. CF82 7PG  

  Tel: 029 2067 8400
Fax: 029 2067 8399
Appeals will be determined by Email: [2][email address]
an appropriate senior officer.
Website: [3]www.ico.org.uk

Re-use of information without permission may infringe the Copyright,
Designs and Patents Act 1988. Re-use can include, but is not limited to,
making multiple copies, publishing and issuing copies of the information
to a wider audience. If you would like to re-use copyright material owned
by Caerphilly County Borough Council, please contact us. Authorisation to
re-use copyright material not owned by this Authority should be sought
directly from the copyright owner.

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Mae'r e-bost hwn ac unrhyw ffeiliau sy'n atodol yn gyfrinachol a dim ond
ar gyfer defnydd yr unigolyn neu'r sefydliad y cyfeiriwyd atynt. Os ydych
wedi derbyn yr e-bost hwn ar gam rhowch wybod i reolwr eich system. Nodwch
fod unrhyw sylwadau neu farn o fewn testun yr e-bost yw sylwadau a barn yr
awdur yn unig ac nid yn angenrheidiol yn cynrychioli barn Cyngor
Bwrdeistref Sirol Caerffili. I orffen, dylai'r person sy'n derbyn yr
e-bost sicrhau nad oes firws ynghlwm nac mewn unrhyw ddogfen atodol i'r
e-bost. Nid yw'r Cyngor yn derbyn unrhyw gyfrifoldeb am unrhyw ddifrod
achoswyd gan unrhyw firws sy'n cael ei drosglwyddo gan yr e-bost hwn.
 
Rydym yn croesawu gohebiaeth yn Gymraeg, Saesneg neu'n ddwyieithog (yn
unol â'ch dewis), ac mewn ieithoedd a fformatau eraill. Cewch ymateb yn
unol â'ch dewis iaith os nodwch hynny i ni, ac ni fydd cyfathrebu â ni yn
Gymraeg yn arwain at oedi.
 
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please notify the system manager.
Please note that any views or opinions presented in this email are solely
those of the author and do not necessarily represent those of Caerphilly
County Borough Council. Finally, the recipient should check this email and
any attachments for the presence of viruses. The Council accepts no
liability for any damage caused by any virus transmitted by this email.
 
We welcome correspondence in English, Welsh or bilingually (according to
your choice) or in other languages and formats. We will respond in your
declared chosen language, and corresponding with us in Welsh will not lead
to any delay.

══════════════════════════════════════════════════════════════════════════

References

Visible links
1. mailto:[Caerphilly County Borough Council request email]
2. mailto:[email address]
3. http://www.ico.org.uk/