ICT software spend on Education Management Information System

The request was successful.

marcus le brocq

Dear Wirral Metropolitan Borough Council,

Please provide me with the following information:

1. The name of the supplier of your Education Management Information
Software System (Local authority use for admissions, SEND, LAC, early years etc, not the schools system please)

2. The annual support and maintenance cost for this system i.e. the sum paid to the
supplier annually

3. When is the contract due for renewal and notice period?

4. Who is your current adult & child social care case management software
provider?

5. What is the name of the contracts/system manager responsible for looking at new systems when it is time for review?

Thank you for your kind assistance with this.

Yours faithfully,

Marcus Le Brocq

Dalton, Chelsea, Wirral Metropolitan Borough Council

Dear Mr Le Brocq,

 

Thank you for your recent FOI submitted under the Freedom of Information
Act 2000.

 

1. The name of the supplier of your Education Management Information
Software System (Local authority use for admissions, SEND, LAC, early
years etc, not the schools system please)

 

Answer : Capita

 

2. The annual support and maintenance cost for this system i.e. the sum
paid to the supplier annually

 

Answer:

The contracts between Wirral Council and suppliers are commercial
agreements and a matter of commercial confidentiality.   We therefore
consider details of support and maintenance as exempt information under
Section 43 of The Freedom of Information Act 2000 – Commercial Interests.

The Council believes that to disclose the information would be likely to
prejudice the commercial interests of any person. (A person may be an
individual, a company, the public authority itself or any other legal
entity.)

The concept of commercial interest is wide and a commercial interest
relates to a person’s ability to participate competitively in a commercial
activity, i.e. the purchase and sale of goods or services.

The Council has had regard to the advice contained within the guidance on
the Information Commissioner’s Office website

The public interest test has been considered and the Council believes that
disclosure of any such information would be likely to prejudice the
commercial interests of any person.   The Council needs to operate in a
commercial and competitive environment and disclose of information, in
this case, could prejudice the ability for the Council to operate
competitively. 

However details of contracts that are suitable for publication are
available online at The Chest Procurement Portal
[1]https://www.the-chest.org.uk/   

 

3. When is the contract due for renewal and notice period?

 

Answer:

The contract is currently renewed annually (fiscal years) with a six (6)
months’ notice period.

 

4. Who is your current adult & child social care case management software
provider?

 

Answer:

Liquidlogic

 

5. What is the name of the contracts/system manager responsible for
looking at new systems when it is time for review?

 

Answer:

Note for Children’s systems only, Mark Ellis –  E-mail:
[2][email address]

 

 

I trust this satisfies your request in full.

 

You have the right under Section 17 of the Freedom of Information Act 2000
to ask for an internal review if you are dissatisfied with the information
provided to you. Please direct any request for an internal review to
[3][Wirral Borough Council request email] and your request will be allocated for
review.

 

Yours sincerely,

 

Chelsea Dalton

Information Management Officer

Business Management - ICT

Treasury Building

Argyle Street

Birkenhead

Wirral

CH41 1AH

Tel: 0151 666 5201

[4][Wirral Borough Council request email]

 

PLEASE FORWARD ALL FOI RESPONSES TO [5][Wirral Borough Council request email]

 

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please notify the system manager.

References

Visible links
1. https://www.the-chest.org.uk/
2. mailto:[email address]
3. mailto:[Wirral Borough Council request email]
4. mailto:[Wirral Borough Council request email]
5. mailto:[Wirral Borough Council request email]

marcus le brocq

Dear Chelsea,

Thank you for your response.

I understand the section 43 objections which a few councils have to annual costs. Instead can you please supply me with the total contract value as originally contracted to capita and the contract length in years. This is freely available without prejudice.

Yours sincerely,

marcus le brocq

Dalton, Chelsea, Wirral Metropolitan Borough Council

Dear Mr Le Brocq

Thank you for your further correspondence, I apologise that you do not feel our response to you was sufficient. we have treated this as a request for internal review as you have expressed dissatisfaction of the handling of your request with the responses received from the Information Management team.

The Council will aim to respond to this within 20 working days from the receipt of your request.

If you then remain dissatisfied you have the right to complain to the Information Commissioner at https://ico.org.uk/global/contact-us/

Yours sincerely,

Chelsea Dalton
Information Management Officer
Business Management - ICT
Treasury Building
Argyle Street
Birkenhead
Wirral
CH41 1AH
Tel: 0151 666 5201
[Wirral Borough Council request email]

PLEASE FORWARD ALL FOI RESPONSES TO [Wirral Borough Council request email]

show quoted sections

Dalton, Chelsea, Wirral Metropolitan Borough Council

Dear Mr Le Brocq,

 

Thank you for your recent request for an internal review. Officer have
made the decision to disclose the details of the contract with CapitaOne
as requested.

 

 a. Total contact cost

£165099.67 pa.

 

 

b) How long was the contract

1 year rolling

 

 

I trust this satisfies your request in full. 

 

If you were dissatisfied with the outcome of the internal review, you have
the right to complain directly to the Information Commissioner. The
Information Commissioner can be contacted at: Information Commissioner’s
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
[1]https://ico.org.uk/global/contact-us/

 

Yours sincerely,

 

Chelsea Dalton

Information Management Officer

Business Management - ICT

Treasury Building

Argyle Street

Birkenhead

Wirral

CH41 1AH

Tel: 0151 666 5201

[2][Wirral Borough Council request email]

 

PLEASE FORWARD ALL FOI RESPONSES TO [3][Wirral Borough Council request email]

 

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please notify the system manager.

References

Visible links
1. https://ico.org.uk/global/contact-us/
2. mailto:[Wirral Borough Council request email]
3. mailto:[Wirral Borough Council request email]

marcus le brocq

Dear Dalton, Chelsea,

Thank you very much for providing me with this information.

Yours sincerely,

marcus le brocq