ICT software spend on Education Management Information System

The request was successful.

marcus le brocq

Dear Torfaen Council,

Please provide me with the following information:

1. The name of the supplier of your Education Management Information
Software System (Local authority use for admissions, SEND, LAC, early years etc, not the schools system please)

2. The annual support and maintenance cost for this system i.e. the sum paid to the
supplier annually

3. When is the contract due for renewal and notice period?

4. Who is your current adult & child social care case management software
provider?

5. What is the name of the contracts/system manager responsible for looking at new systems when it is time for review?

Thank you for your kind assistance with this.

Yours faithfully,

Marcus Le Brocq

TCBC - Call Torfaen, Torfaen Council

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'

show quoted sections

YMWADIAD: Mae'r wybodaeth sy'n gynwysedig yn yr e-bost yma a) yn eiddo i
Gyngor Bwrdeistref Sirol Torfaen; a b) yn gyfrinachol. Fe'i bwriedir ar
gyfer y derbynnydd yn unig. Os nad chi yw’r sawl y cyfeiriwyd hi ato, ni
ddylech ddadlennu, copïo na dosbarthu'r wybodaeth neu ei defnyddio i
weithredu. Os derbyniwch yr e-bost yma fel camgymeriad, gadewch i ni wybod
ar unwaith drwy ffonio ++44 (0) 1495 766366, a danfonwch yr e-bost yn ol
gydag unrhyw atodiadau. RHYBUDD: Gwnewch yn siwr bod gennych ddiogelwch
feirws digonol cyn agor neu ddatgysylltu unrhyw ddogfen sydd yn atodiad
i'r e-bost hwn. Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg a Saesneg.
Cewch ateb Cymraeg i bob gohebiaeth yn Gymraeg ac ni fydd yn arwain i
unrhyw oedi. Mae data personol sy'n cael ei brosesu gan y cyngor yn cael
ei wneud yn unol â'r gofynion sydd arnom ni o dan y Rheoliad Diogelu Data
Cyffredinol (RhDDC) (UE) 2016/679. Am fwy o wybodaeth ar sut yr ydym yn
gwneud hyn gwelwch ein Hysbysiad Preifatrwydd

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TCBC - FOI, Torfaen Council

Dear Marcus Le Brocq

 

Thank you for your email dated 1 July 2019 requesting information under
the Freedom of Information Act 2000. I have logged your email and will
deal with your request in order that we can respond to you within the
statutory deadline of 20 working days.

 

I will contact you further as soon as the relevant information is
available.

 

This correspondence is available in large print, Braille or Welsh. Please
contact us for further details or if we can help in any way.

 

Yours sincerely

 

 

Dominique Redman

Senior Business Support Officer (Complaints/FOI) / Uwch Swyddog Cymorth
Busnes (Cwynion/Rhyddid Gwybodaeth)

Strategic Services/Gwasanaethau Strategol

Torfaen County Borough Council/Cyngor Bwrdeistref Sirol Torfaen

Email/Ebost: [1][email address]

Phone/Ffôn: 01495 766294 (Internal 6294)

Fax/Ffacs: 01495 742791 (Internal 2791)

 

'

show quoted sections

YMWADIAD: Mae'r wybodaeth sy'n gynwysedig yn yr e-bost yma a) yn eiddo i
Gyngor Bwrdeistref Sirol Torfaen; a b) yn gyfrinachol. Fe'i bwriedir ar
gyfer y derbynnydd yn unig. Os nad chi yw’r sawl y cyfeiriwyd hi ato, ni
ddylech ddadlennu, copïo na dosbarthu'r wybodaeth neu ei defnyddio i
weithredu. Os derbyniwch yr e-bost yma fel camgymeriad, gadewch i ni wybod
ar unwaith drwy ffonio ++44 (0) 1495 766366, a danfonwch yr e-bost yn ol
gydag unrhyw atodiadau. RHYBUDD: Gwnewch yn siwr bod gennych ddiogelwch
feirws digonol cyn agor neu ddatgysylltu unrhyw ddogfen sydd yn atodiad
i'r e-bost hwn. Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg a Saesneg.
Cewch ateb Cymraeg i bob gohebiaeth yn Gymraeg ac ni fydd yn arwain i
unrhyw oedi. Mae data personol sy'n cael ei brosesu gan y cyngor yn cael
ei wneud yn unol â'r gofynion sydd arnom ni o dan y Rheoliad Diogelu Data
Cyffredinol (RhDDC) (UE) 2016/679. Am fwy o wybodaeth ar sut yr ydym yn
gwneud hyn gwelwch ein Hysbysiad Preifatrwydd

References

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1. mailto:[email address]

TCBC - FOI, Torfaen Council

Link: [1]File-List
Link: [2]Edit-Time-Data

Dear Marcus Le Brocq

 

Further to your e-mail below, requesting information under the Freedom of
Information Act 2000, I am now in a position to respond.

 

You asked:

 

Please provide me with the following information:

 

1.      The name of the supplier of your Education Management Information
Software System (Local authority use for admissions, SEND, LAC, early
years etc, not the schools system please)

 

Servelec

Capita ‘One’

 

2.      The annual support and maintenance cost for this system i.e. the
sum paid to the supplier annually

 

            Servelec - £4,000.00  

            Capita ‘One’ - £90,442.53

 

3.      When is the contract due for renewal and notice period?

 

            Servelec - March 2020 annually

            Capita ‘One’ - The current contract ends on the 31^st March
2020, the notice period is six months

 

4.      Who is your current adult & child social care case management
software provider?

 

Careworks are the supplier for Welsh Community Care Information System
(WCCIS).

 

5.      What is the name of the contracts/system manager responsible for
looking at new systems when it is time for review?

 

Servelec – Emma Treadgold,  Flying Start Manager

Capita ‘One’ - This is a decentralised activity, with no one single
contact for new systems within TCBC

 

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directly to the Information Commissioner for a decision. Generally, the
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Cardiff, CF10 2HH. Telephone 0330 414 6421or Fax 029 2067 8399 or e-mail
[3][email address].

 

Yours sincerely

 

Dominique Redman

Senior Business Support Officer (Complaints/FOI) / Uwch Swyddog Cymorth
Busnes (Cwynion/Rhyddid Gwybodaeth)

Strategic Services/Gwasanaethau Strategol

Torfaen County Borough Council/Cyngor Bwrdeistref Sirol Torfaen

Email/Ebost: [4][email address]

Phone/Ffôn: 01495 766294 (Internal 6294)

Fax/Ffacs: 01495 742791 (Internal 2791)

 

From: [email address] [mailto:[email address]]
Sent: 01 July 2019 21:09
To: TCBC - FOI <[email address]>
Subject: Torfaen County Borough Council - A new Customer Contact service
request has been submitted - 4010936

 

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Hello FOI team,

This email has been sent to you from Torfaen County Borough Council by one of your customers. They have reported the incident and captured all the details in an aid to help you resolve
the issue quickly:

SERVICE REQUEST #      4010936

CATEGORY    Customer Contact

Contact Details

Name
Mobile Phone 1234567890
Home Phone -
Email Address [14][email address]

Information

Type of contact
Email
Title of email
Freedom of Information request - ICT software spend on Education Management Information System
Customer email
Dear Torfaen Council, Please provide me with the following information: 1. The name of the supplier of your Education Management Information Software System (Local authority use for
admissions, SEND, LAC, early years etc, not the schools system please) 2. The annual support and maintenance cost for this system i.e. the sum paid to the supplier annually 3. When is
the contract due for renewal and notice period? 4. Who is your current adult & child social care case management software provider? 5. What is the name of the contracts/system manager
responsible for looking at new systems when it is time for review? Thank you for your kind assistance with this. Yours faithfully, Marcus Le Brocq
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marcus le brocq

Dear Dominique

Thank you very much for providing this information.

Yours sincerely,

marcus le brocq