Our Ref: 6291  

Dear Enquirer,

INFORMATION REQUEST

Thank you for your request for information which will be dealt with under
the terms of the Freedom of Information Act 2000 / Environmental
Information Regulations 2004.

In some circumstances a fee may be payable and if that is the case, we
will let you know the likely charges before proceeding.

If you have any queries about this matter please contact us. Please
remember to quote the reference number above in any future communications.

Kind regards

Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [email address]
Web: http://www.northumberland.gov.uk

Our Ref: 6291   

Dear Enquirer,

FREEDOM OF INFORMATION ACT REQUEST 

I refer to your Freedom of Information request in relation to systems.

Right of Access 

Section 1(1) of the Act provides any person making a request for
information to a public authority is entitled. 

(a) to be informed in writing by the public authority whether it holds
information of the description specified in the request (which Section
1(6) of the Act designates as the "duty to confirm or deny"), and 

(b) if that is the case, to have that information communicated to him. 

The right is to obtain access to the information itself and not to the
document or record which contains it. 

The Act creates a general right of access to information held by public
authorities subject to various exemptions. 

Northumberland County Council confirms that it holds the information you
have requested, please see the following information in response. 

Q.1 The name of the supplier of your Education Management Information 
Software System (Local authority use for admissions, SEND, LAC, early
years etc, not the schools system please)
Capita 
Q.2 The annual support and maintenance cost for this system i.e. the sum
paid to the supplier annually
£117330

Q.3 When is the contract due for renewal and notice period?
Renewal due March 2021

Q.4 Who is your current adult & child social care case management software
provider?
Adults - OLM Group,   Children's - Liquidlogic
Q.5 What is the name of the contracts/system manager responsible for
looking at new systems when it is time for review?
Adults -  Operations Manager, Northumbria Healthcare
Childrens - Information Sharing and Development Manager

Complaints 

If you are unhappy with the way your request for information has been
handled, you can request an internal review by writing within 2 months
from the date of this response to the Information Governance Office: 

Information Governance Office
Northumberland County Council
County Hall
Morpeth
NE61 2EF 

Email: [email address] 

Information Commissioner 

If you remain dissatisfied with the handling of your request, you have a
right by Section 50 of the Act to apply to the Information Commissioner
for a decision as to whether your request has been dealt with in
accordance with the requirements of the Act at: 

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire 
SK9 5AF 

Tel: 0303 123 1113
Email: [email address] 

There is no charge for making an appeal. 

Yours faithfully 

FOI Coordinator
Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [email address] 
Web: http://www.northumberland.gov.uk