ICT software spend on Education Management Information System

The request was successful.

marcus le brocq

Dear Middlesbrough Council,

Please provide me with the following information:

1. The name of the supplier of your Education Management Information
Software System (Local authority use for admissions, SEND, LAC, early years etc, not the schools system please)

2. The annual support and maintenance cost for this system i.e. the sum paid to the
supplier annually

3. When is the contract due for renewal and notice period?

4. Who is the contract manager responsible for market engagement when the contract ends?

5. Who is your current adult & child social care case management software
provider?

Thank you for your kind assistance with this.

Yours faithfully,

Marcus Le Brocq

foi, Middlesbrough Council

Thank you for contacting the Information Requests Team. If your email is
concerning a request for information, please treat this email as an
acknowledgment of your request. A response will be provided within 20
working days of receipt.

If you are requesting personal information about yourself (Subject Access
Request), a member of the team will contact you regarding making your
request live. Subject Access Requests are subject to a statutory 30
calendar day response period.

Regards
Information Requests Team

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foi, Middlesbrough Council

Dear Mr Le Brocq

Thank you for your email received on 21st June 2019. Please find the Council's response to your questions detailed below. Your request has been considered in accordance with the requirements of the Freedom of Information Act.

1. The name of the supplier of your Education Management Information Software System (Local authority use for admissions, SEND, LAC, early years etc, not the schools system please)

Response: Capita ONE

2. The annual support and maintenance cost for this system i.e. the sum paid to the supplier annually

Response: The Council considers that this information is exempt under Section 43(2) of the Freedom of Information Act because it is commercially sensitive.

In applying this exemption we have had to balance the public interest in withholding the information against the public interest in disclosing the information.

Section 43(2) of the Act sets out an exemption from the right to know if:

• release of the information is likely to prejudice the commercial interests of any person. (A person may be an individual, a company, the public authority itself or any other legal entity.)

I can confirm that the Council does hold information falling within the terms of your request. When making a decision on whether to withhold the requested information the Council must consider what effects the release could have on the commercial interests of the third party and whether releasing the information would be in the public interest.

Commercial Interests

Companies compete by offering something different from their rivals. That difference will often be the price at which the goods or services can be delivered, but that difference may also relate to quality or specification.

Information which identifies how a company has developed that unique element is more likely to be commercially sensitive. For example where a company competes on price, it may be that the final price charged is readily available, however information disclosing price breakdowns of individual products or how the company is able to offer the product at that price may not be.

Public Interest Test

Section 43 is a qualified exemption. That is, it is subject to the public interest test which is set out in section 2 of the Act. Where a public authority is satisfied that the information requested would prejudice someone’s commercial interests, it can only refuse to provide the information if it is satisfied that the public interest in withholding the information outweighs the public interest in disclosing it.

The Council acknowledges the need for transparency and that there is a public interest in the scrutiny of how public money is spent and has considered the need for openness under the Freedom of Information Act. This will be equally true whether a public authority is purchasing goods or services or responsible for awarding grants to private sector companies. However there is a public interest in ensuring that companies are able to compete fairly. There is also a public interest in ensuring that there is competition for public sector contracts.

Decision

The Council has decided that on balance it would not be in the public interest to release the breakdown of support and maintenance costs of the management information system. The Council considers that this information is commercially sensitive information pertaining to a third party and the release of which would affect the commercial interests of the third party and the Council.

3. When is the contract due for renewal and notice period?

Response: Contract renewed annually. 6 month notice period.

4. Who is the contract manager responsible for market engagement when the contract ends?

Response: Andrea Williams - Director of Education

5. Who is your current adult & child social care case management software provider?

Response: Liquid Logic

If you are unhappy with the way your request has been handled you may ask for an internal review within 40 days of receipt of the response. You should write to:-

Ann-Marie Johnstone,
Governance and Information Manager,
P.O. Box 500
2nd Floor
Civic Centre
Middlesbrough
TS1 9FT

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for an independent review. The Information Commissioner can be contacted at: -

Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF

Yours sincerely

Janette Anderson
Information Requests Officer

Strategy, Information and Governance
P.O. Box 500
Civic Centre
Middlesbrough
TS1 9FT

Email:   [Middlesbrough Council request email]
 

All intellectual property rights are reserved.  Trademarks, brand names, company names, and logos are the property of Middlesbrough Council, or of their respective owners.  Reproduction, alterations, modification, distribution, or re-publication in any format, without prior written permission from the property owner is forbidden.

The Council's copyright and other intellectual property rights are protected by UK laws and by international treaties.

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marcus le brocq

Dear foi,

Thank you for providing this information.

I understand the section 43 objections that some councils have to releasing annual figures and that you for time in taking a public interest test. Instead please supply me with the total contract value, as originally contracted, and the contract length in years.

Yours sincerely,

marcus le brocq

foi, Middlesbrough Council

Thank you for contacting the Information Requests Team. If your email is
concerning a request for information, please treat this email as an
acknowledgment of your request. A response will be provided within 20
working days of receipt.

If you are requesting personal information about yourself (Subject Access
Request), a member of the team will contact you regarding making your
request live. Subject Access Requests are subject to a statutory 30
calendar day response period.

Regards
Information Requests Team

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foi, Middlesbrough Council

Dear Mr Le Brocq

Thank you for your email received on 10th July 2019.

Further to your query, I can advise you that the contract started on 01/04/2018 and is for a period of 3 years. The cost of the contract was £97171.76.

Yours sincerely

Janette Anderson
Information Requests Officer

Strategy, Information and Governance
P.O. Box 500
Civic Centre
Middlesbrough
TS1 9FT

Email:   [Middlesbrough Council request email]
 

All intellectual property rights are reserved.  Trademarks, brand names, company names, and logos are the property of Middlesbrough Council, or of their respective owners.  Reproduction, alterations, modification, distribution, or re-publication in any format, without prior written permission from the property owner is forbidden.

The Council's copyright and other intellectual property rights are protected by UK laws and by international treaties.

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marcus le brocq

Dear Jannette

Thank you for providing this additional information, it is very useful to make my own calculations.

Yours sincerely,

marcus le brocq

foi, Middlesbrough Council

Thank you for contacting the Information Requests Team. If your email is
concerning a request for information, please treat this email as an
acknowledgment of your request. A response will be provided within 20
working days of receipt.

If you are requesting personal information about yourself (Subject Access
Request), a member of the team will contact you regarding making your
request live. Subject Access Requests are subject to a statutory 30
calendar day response period.

Regards
Information Requests Team

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