ICT Services Enquiry

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Dear Sefton Borough Council,

Please can you outline a response to the following ICT Related questions to the best of your ability:

1. What is the total annual spend for ICT Services at Sefton Council (including all hardware and software, Equipment, peripherals, Staff)

1a. What proportion is Revenue and Capital budget related?

2. What is the split of the total budget on staffing vs 3rd Party spend

3. Within that budget and scope of the service do you deliver project / changes relating to ICT.
3a. If income for projects and change can you outline the annual income relating to this

4. What is the total staff base within ICT Services?
4a. What proportion of the staff base are permanent vs temporary / contractors

5. How many ICT Users does the service support?

6. How many service desk calls are received on an annual basis

7. Is the Council now on Win10 and 365 ? fully, partially or not started yet

Thank you in advance for your help

Yours faithfully,

Mr P Fishburne

Information, Sefton Borough Council

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Sefton Council, Sefton Borough Council

Information request
Our reference: 5149037

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