Dear King's Lynn and West Norfolk Borough Council,

Please could you pass this request to your Freedom of Information officer.

I work with Pinacl Solutions UK Limited which is an ICT solutions and managed services company.

I would like to understand more about your ICT provision. Could you please advise me;

Are your current ICT needs provided using in house resource or outsourced to a third party ICT managed services provider?

If using a third party provider who is this and when does the contract end/come up for renewal?

Who are the technology providers of your voice systems, eg MiTel, Siemens, Cisco etc?

Do you have corporate WiFi and if so who is your supplier and vendor?

Have you deployed unified communications within your networks?

Who are the technology providers of any videoconferencing systems eg Polycom, Tandberg etc ?

Who are the technology providers of your current data networking eg Cisco, HP etc?

Who provides your wide area network?

When does the contract end/come up for renewal?

How many sites are connected to your WAN?

Any information would be most helpful.

Yours faithfully,

Geoff Andrews

Richard Mann, King's Lynn and West Norfolk Borough Council

Dear Mr Andrews

Thank you for your e-mail.

I can advise the following in answer to your original queries:

Are your current ICT needs provided using in house resource or outsourced to a third party ICT managed services provider?
In-house

If using a third party provider who is this and when does the contract end/come up for renewal?
N/A

Who are the technology providers of your voice systems, eg MiTel, Siemens, Cisco etc?
Mitel

Do you have corporate WiFi and if so who is your supplier and vendor?
Meru

Have you deployed unified communications within your networks?
No

Who are the technology providers of any videoconferencing systems eg Polycom, Tandberg etc ?
Polycom

Who are the technology providers of your current data networking eg Cisco, HP etc?
Mostly Cisco

Who provides your wide area network?
BT, Claranet and others

When does the contract end/come up for renewal?
Ongoing contracts

How many sites are connected to your WAN?
16

If you have any further queries, please do not hesitate to contact us.

Yours sincerely

Richard Mann
Information Officer
Legal Services
Borough Council of King’s Lynn & West Norfolk 
King’s Court, Chapel Street, King’s Lynn, Norfolk, PE30 1EX

CCTel: (01553) 616686
( Fax: (01553) 616728 
F  E-mail: [email address]
DX Exchange: 57825 King’s Lynn

show quoted sections

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org