ICT Services

Jordan made this Freedom of Information request to NHS West Norfolk Clinical Commissioning Group

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Response to this request is long overdue. By law, under all circumstances, NHS West Norfolk Clinical Commissioning Group should have responded by now (details). You can complain by requesting an internal review.

Dear NHS West Norfolk Clinical Commissioning Group,

Please can you detail how the following Services are managed within
the CCG / Trust, who is responsible for them - with the best contact
details for those individuals, or if they are outsourced, who
provides those Services. In addition if the CCG / Trust provides any of
these services into other bodies within the NHS, please can you
include that information.
IT/ICT – Including; Infrastructure, Network, Service desk, Desktop Support, Application Support, Database Administrator.

Yours faithfully,

J Domin

foi (NHS WEST NORFOLK CCG), NHS West Norfolk Clinical Commissioning Group

Dear Sir or Madam,

 

I am writing to you on behalf of NHS West Norfolk Clinical Commissioning
Group in connection with the information you have requested pursuant to
the Freedom of Information Act (2000).

 

Your request has been directed onto the appropriate department within the
CCG and we shall endeavour to issue a response to your request within 20
working days to your e-mail address provided.

 

For all future correspondence regarding this request, please quote the
reference number WN-2016-00091.

 

If for any reason you are dissatisfied with the response you receive, you
have the right to request an internal review by contacting us within two
months of the response being issued by writing to:

 

Head of Communications, Clifton House, 75-77 Worship St, London EC2A 2DU

 

Telephone: 020 3688 1000

 

In the event that you are unhappy with the way your request is handled,
you are entitled to make a complaint by contacting:

 

Complaints Manager (Commissioning), Lakeside 400, Old Chapel Way,
Broadland Business Park, Thorpe St. Andrew, Norwich, NR7 0WG

 

Telephone: 01603 257093 or 01603 257017

 

E-mail: [1][email address]

 

If you remain dissatisfied following the outcome of your internal review,
you have the right to appeal directly to the Information Commissioner’s
Office (ICO) for a decision. Please note that before doing so, you should
ordinarily have exhausted the internal review procedures implemented by
the CCG. The ICO may be contacted by writing to:

 

The Information Commissioner’s Office, Wycliffe House, Walter Lane,
Wilmslow, Cheshire, SK9 5AF

 

Telephone: 0303 123 1113 or 01625 545745

 

E-mail: [2][email address]

 

There is no charge for making an appeal.

 

Regards,

 

Afjal Miah
FOI Officer 
NEL Commissioning Support Unit

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foi (NHS WEST NORFOLK CCG), NHS West Norfolk Clinical Commissioning Group

Dear Sir or Madam,

 

I am writing to you on behalf of NHS West Norfolk Clinical Commissioning
Group with a response to the information you have requested pursuant to
the Freedom of Information Act (2000). I have been instructed that the CCG
would like to respond as follows:

 

Please can you detail how the following Services are managed within the
CCG / Trust, who is responsible for them with and the best contact details
for those individuals, or if they are outsourced, who provides those
Services. In addition if the CCG / Trust provides any of these services
into other bodies within the NHS, please can you include that information.

IT/ICT – Including; Infrastructure, Network, Service desk, Desktop
Support, Application Support, Database Administrator.

 

NHS West Norfolk CCG commission IT services from NEL Commissioning Support
Unit, the CSU can be contacted via their [1]website.

 

The CCG do not provide any IT services to other bodies.

 

For any future correspondence regarding this request, please quote the
reference number WN-2016-00091

 

Please note that the information supplied in this e-mail may be subject to
copyright protection or protection by virtue of associated intellectual
property rights. This e-mail does not amount to an implied licence to
reproduce this information, or to conduct any act which might constitute
infringement

 

If for any reason you are dissatisfied with the response you have
received, you have the right to request an internal review by contacting
us within two months of this response being issued by writing to:

 

Head of Communications, Clifton House, 75-77 Worship St, London EC2A 2DU

 

Telephone: 020 3688 1000

 

In the event that you are unhappy with the way your request has been
handled, you are entitled to make a complaint by contacting:

 

Complaints Manager (Commissioning), Lakeside 400, Old Chapel Way,
Broadland Business Park, Thorpe St. Andrew, Norwich, NR7 0WG

 

Telephone: 01603 257093 or 01603 257017

 

E-mail: [2][email address]

 

If you remain dissatisfied following the outcome of your internal review,
you have the right to appeal directly to the Information Commissioner’s
Office (ICO) for a decision. Please note that before doing so, you should
ordinarily have exhausted the internal review procedures implemented by
the CCG. The ICO may be contacted by writing to:

 

The Information Commissioner’s Office, Wycliffe House, Walter Lane,
Wilmslow, Cheshire, SK9 5AF

 

Telephone: 0303 123 1113 or 01625 545745

 

E-mail: [3][email address]

 

There is no charge for making an appeal.

 

Regards,

 

Afjal Miah
FOI Officer 
NEL Commissioning Support Unit

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