ICT Procurement

The request was successful.

Dear Cardiff University,

I would like to request information on your organisation under the Freedom of Information Act.
Mobile phones
Who is your current mobile phone provider?
How many mobile connections?
When is the contract up for renewal?
How long do you contract for (24 or 36 months)?
The email address of the primary contact for this contract?
SIP Trunking
Have you implemented SIP?
If yes, when does the contract expire?
Who is your SIP provider?
The email address of the primary contact for this contract?

Team Licences

Which Microsoft 365 Licence do you have e.g. E3, E5
Have you voice enable your Teams Licences?
If not, is that something you are considering?

Telephony

What is your current telephony system?
How many users of the telephony system?
When is the contract up for renewal?
The email address of the primary contact for this contract?

Yours faithfully,

Olive Pearl

InfoRequest, Cardiff University

Dear Olive,

I acknowledge receipt of your email received by this office on 14th August 2023.

Your request will now be dealt with under the Freedom of Information Act 2000 and has been allocated reference FOI23-313 which should be quoted in all correspondence. We will respond to your request within 20 working days starting the next working day after receipt, therefore you can expect to receive a response no later than 12th September 2023.

In some circumstances a fee may be payable and, if that is the case, we will let you know. A fees notice will be issued to you, and you will be required to pay before we will proceed to deal with your request.

Yours sincerely,

Swyddfa Ysgrifenydd y Brifysgol
Prifysgol Caerdydd
Ebost : [email address]

Mae'r Brifysgol yn croesawu gohebiaeth yn Gymraeg neu'n Saesneg. Ni fydd gohebu yn Gymraeg yn creu unrhwy oedi.
University Secretary's Office
Cardiff University
Email: [email address]

The University welcomes correspondence in Welsh or English. Corresponding in Welsh will not lead to any delay.

show quoted sections

InfoRequest, Cardiff University

Dear Olive,

 

I am writing in response to your Freedom of Information request dated
14^th August 2023.

 

For ease of reference, I have reproduced your questions below and set out
our corresponding responses.

 

Mobile phones

Who is your current mobile phone provider? O2; we have some existing EE
phones but we are not currently using EE for renewals or new contracts.

How many mobile connections? O2 - 200; EE - 300

When is the contract up for renewal? O2 - 2022; EE - 2019

How long do you contract for (24 or 36 months)? O2 - 36 months; EE - 24
months

The email address of the primary contact for this contract?
[1][email address]

 

SIP Trunking

Have you implemented SIP? Yes

If yes, when does the contract expire? March 2026

Who is your SIP provider? Gamma via Amillan

The email address of the primary contact for this contract?
[2][email address]

 

Team Licences

Which Microsoft 365 Licence do you have e.g. E3, E5? Staff - Microsoft 365
A5 for faculty; Students - Microsoft 365 A5 for students use benefit

Have you voice enabled your Teams Licences? There is a project currently
underway to move our telephony from Skype for Business to MS Teams.

If not, is that something you are considering? See above

 

Telephony

What is your current telephony system? Skype for Business / MS Teams Voice

How many users of the telephony system? Approx 7,500

When is the contract up for renewal? March 2026

The email address of the primary contact for this contract?
[3][email address]

 

 

I trust this information satisfies your enquiry.  Should you feel
dissatisfied with this response or the way in which your request was
handled you can request an Internal Review. This should be made in writing
within 40 working days of the date of this email. Please provide your
unique reference number of your request, information on why you are
dissatisfied and any detail you would like us to consider as part of the
Internal Review process. Email your request to
[4][email address] where it will be forwarded to the Head of
Compliance and Risk who will be responsible for overseeing the review.

 

If you remain dissatisfied following the outcome, you have the right to
apply directly to the Information Commissioner for consideration.  The
Information Commissioner can be contacted at the following address:
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.

 

I would like to take this opportunity to thank you for your interest in
Cardiff University. If you require further assistance, please feel free to
contact me.

 

Kind regards,

 

 

 

Swyddfa Ysgrifenydd y Brifysgol University Secretary’s Office

Prifysgol Caerdydd Cardiff University

Ebost : [5][email address] Email: [6][email address
 
 
 
The University welcomes
Mae'r Brifysgol yn croesawu correspondence in Welsh or English. 
gohebiaeth yn Gymraeg neu'n Saesneg.  Corresponding in Welsh will not lead
Ni fydd gohebu yn Gymraeg yn creu to any delay.
unrhwy oedi.

 

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. mailto:[email address]
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]