Dear Sir/Madam,

Thank you for your request for information, which was received on 5th July, 2016 and is being dealt with under the Freedom of Information Act 2000.

We are therefore required to provide a response within 20 working days, which will be on or before 2nd August, 2016.

If we require clarification we will contact you as soon as possible – please note that the timescale for response specified above may be subject to change if this is the case.

In the meantime, please do not hesitate to contact me should you have any queries, remembering to quote the reference number above in any communications.

Yours faithfully

John Tillman
Swyddog Gwybodaeth a Diogelu Data
Adran y Prif Weithredwr
Cyngor Sir Gaerfyrddin

Information & Data Protection Officer
Chief Executive's Department
Carmarthenshire County Council

Mewnol/Internal: 4127
Allanol/External: 01267 224127

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Dear Sir/Madam,

 

I refer to your request for information, which was received on 5^th July,
2016 and has been dealt with under the Freedom of Information Act 2000.

 

I will respond to your request in the order it was presented using
numbered points as headings for ease of reference.

 

General

 

1. Number of Sites

 

150+

 

2. Number of Employees

 

8,400

 

3. Number of IT Staff

 

72.3 FTE

 

4. Annual IT Budget

 

6.5m

 

Desktop

 

5. Number of Desktops?

 

2,482

 

6. Do you use VDI?

 

Yes

 

7. If so what platform do you use?

 

Citrix

 

8. Desktop Refresh date?

 

Not applicable.

 

9. Date support contract ends?

 

Manufacturer Warranty between 3 and 5 years.

 

10. VDI refresh date (if relevant)?

 

June 2019

 

Datacentre

 

11. Number of Windows Servers?

 

320

 

12. Number of UNIX/Linux Servers?

 

88

 

13. Server platform? 

 

Hewlett Packard

 

14. Virtualisation platform? 

 

VMware

 

15. What operating system do you use?

 

Microsoft Windows Server, LINUX, Oracle Solaris

 

16. Virtualisation refresh dates?  

 

September 2016

 

17. Percentage Virtualised?

 

82%

 

18. Server Refresh Date? 

 

As and when required

 

19. Value of contract? 

 

All servers were procured with 3 year warranty from manufacture. Servers
are either replaced at end or enrolled with a third party warranty
provider

 

20. Location of datacentre(s)? 

 

Within Carmarthenshire

 

21. Volume of Data in TBs? 

 

186TB

 

22. Storage Vendor?

 

HDS

 

23. Storage Virtualisation?

 

Not in use

 

24. Storage Refresh Date?

 

2021

 

25. Date Storage support contract ends?

 

March 2017

 

26. Value of contract?

 

£18,000

 

27. Tape vendor?

 

Various

 

28. Disk backup?

 

Yes

 

29. What backup software do you use?

 

Commvault

 

30. Backup refresh date? 

 

Annual review

 

31. Date backup support contract ends? 

 

March 2017

 

32. Value of support contract?

 

£34,558.00

 

33. Disaster Recovery contract renewal date? 

 

Not applicable - partnering with neighbouring public sector organisation
to deliver a solution.

 

34. Network vendor?

 

CISCO, Hewlett Packard, Brocade, QLogic

 

35. Network speed?

 

10/100/1000Mbps

 

36. Storage network?  

 

Fibre Channel

 

37. Network refresh date

 

Not applicable

 

28. Value of contract

 

Not applicable.

 

29. Do you use WAN optimisation?

 

No.

 

30. If so what product do you use?

 

Not applicable.

 

31. Network virtualisation?

 

Not applicable.

 

Applications

 

32. Database vendors?

 

Microsoft SQL, Oracle

 

33. Email provider?

 

Microsoft

 

34. CRM Provider? 

 

In House

 

35. ERP Platform?    

 

Not applicable

 

36. Database Archival?

 

Not in use

 

37. Email Archival?

 

Not in use

 

38. File Archival?

 

Not in use

 

Cloud

 

39. Are you using or are interested in AWS/Google or Azure for cloud
services?

 

Not applicable.

 

40. Do you use any Cloud File Storage? If so, what?

 

Not in use

 

41. What automation tools do you use?

 

Not applicable

 

42. Do you outsource? If so, to which organisation?

 

No

 

43. Outsource contract renewal date?

 

Not applicable.

 

44. In addition please could you provide a copy of your most recent ICT
strategy document and an Organisation chart depicting the IT department
with names & contact details?

 

Please find attached files containing the relevant information held by the
Council.

 

In addition to this, the relevant contact details are:

 

Noelwyn Daniel

Acting/Interim Head of ICT

[1][email address]

Tel: 01267 246270

 

W Nigel Davies

Infrastructure Manager

[2][email address]

Tel: 01267 246304

 

Gareth Jones

Interim Business Services Manager

[3][email address]

Tel: 01267 246350

 

Julian Williams

Interim Applications Manager

[4][email address]

Tel: 01267 246273

 

Yours faithfully

John Tillman
Swyddog Gwybodaeth a Diogelu Data
Adran y Prif Weithredwr
Cyngor Sir Gaerfyrddin

Information & Data Protection Officer
Chief Executive's Department
Carmarthenshire County Council

Mewnol/Internal: 4127
Allanol/External: 01267 224127

 

References

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