ICT Information

Carol Smith made this Freedom of Information request to Scottish Natural Heritage

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Scottish Natural Heritage,

Please could you provide the following information:
• Number of Sites
• Number of Employees
• Number of IT Staff
• Annual IT Budget

• Location of datacentre(s)
• Number of Servers
• Number of Windows Servers
• Number of UNIX/Linux Servers
• What operating system do you use?
• Percentage Virtualised
• Virtualisation platform
• Server Vendor
• Server Refresh Date
• Date Server Support contract ends
• Value of contract

• Volume of Data in TBs
• Storage Vendor
• Storage Refresh Date
• Date Storage support contract ends
• Value of contract

• What do you Backup to (hardware)?
• What backup software do you use?
• Backup refresh date
• Date backup support contract ends
• Value of support contract

• What networking equipment do you use in the Datacentre?
• Refresh date
• Date support contract ends
• Value of contract
• Do you use WAN optimisation?
• If so what product do you use?

• Desktop vendor
• Number of Desktops
• Do you use VDI?
• If so what platform do you use?
• Desktop Refresh date
• Date support contract ends

• Database vendors
• Email provider
• Number of mail boxes
• ERP Platform
• CRM Provider
• Database Archival
• Emaill Archival
• File Archival

In addition please could you provide a copy of your IT Strategy for 2015 and an Organisation chart depicting the IT department with contact names?

Thank you.

Yours faithfully,

Carol Smith

FOI, Scottish Natural Heritage

Dear Ms Smith,

Thank you for your information request. We will reply to you as soon as possible and in any case by 27 October.

Yours sincerely,

Rhoda Davidson
Information Officer

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Scott Lindsay, Scottish Natural Heritage


Thanks - we will make a start.

Rory/Sarah - is this a quick one?



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FOI, Scottish Natural Heritage

3 Attachments

Dear Ms Smith,

Please find attached our response to your request. Please don't hesitate to contact us if you have any questions about this response or any problems with the attached files.

Yours sincerely

Jennifer Ryles
Information Officer

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