ICT contract

The request was successful.

Dear Tower Hamlets Borough Council,

Please confirm when the council's contract with Agilisys is due to come to an end?

Is there the possibility of an extension? If so, will the council be exercising that right? If this hasn't been decided yet, when will it be and who will make that decision?

On the other hand, if the council has already declined to extend the contract, when was this done and who made the decision and for what reasons?

Please provide all the regular performance reports submitted by Agilisys since the contract was awarded. I imagine these are done on a monthly or quarterly basis and should be relatively easy to retrieve.

Yours faithfully,

Jon Smith

London Borough of Tower Hamlets, Tower Hamlets Borough Council

Information request
Our reference: 8756865

--------------------------------------------------------------------------

 
Dear Mr Smith
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 5 June
2017  requesting:

Please confirm when the council's contract with Agilisys is due to come to
an end?

Is there the possibility of an extension? If so, will the council be
exercising that right? If this hasn't been decided yet, when will it be
and who will make that decision?

On the other hand, if the council has already declined to extend the
contract, when was this done and who made the decision and for what
reasons?

Please provide all the regular performance reports submitted by Agilisys
since the contract was awarded. I imagine these are done on a monthly or
quarterly basis and should be relatively easy to retrieve.
 
We are dealing with your request under the Freedom of Information Act
2000  and we aim to send a response by 3 July 2017.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000  may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions  apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours sincerely
 
 
Jane Jones
Admin Officer
Legal Services
020 7364 4736
[email address]
 
NOTE: Please do not edit the subject line when replying to this email.

London Borough of Tower Hamlets, Tower Hamlets Borough Council

2 Attachments

Information request
Our reference: 8756865

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Dear Mr Smith
Your request for information has been considered under the requirements of
the Freedom of Information Act 2000.
I can confirm that the information requested is held by Tower Hamlets
Council and is attached to this email. 

The information has also been put on the [1]Council's Disclosure Log,
where you can also search for information supplied on other topics.

The Council’s website www.towerhamlets.gov.uk contains a section on the
Freedom of Information Act that lists other publications readily available
from the Council under its Publication Scheme.

Conditions for the re-use of information where the copyright is owned by
the London Borough of Tower Hamlets can be found on our website.

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:
 
Complaints and Information
Town Hall
Mulberry Place
5 Clove Crescent
E14 2BG
icw[Tower Hamlets Borough Council request email] 
 
If you are still dissatisfied with the Council’s response after the
internal review you have a right of appeal to the Information Commissioner
at:
The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF.
Telephone: 01625 545 700
Website: www.ico.gov.uk 
 

Yours sincerely
 
 
Jane Jones
Admin Officer
Legal Services
020 7364 4736
[email address]
‏ 
 

References

Visible links
1. https://towerhamletsportal.icasework.com...

Hi Jane,

I don't think the size of files being too big is a valid reason under the FOIA for not disclosing something!

Can you ask your IT bods to upload the others ones to the council website or something?

Please let me know if I need to submit this as a formal request for review internally.

Yours sincerely,

Jon Smith

Dear Tower Hamlets Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Tower Hamlets Borough Council's handling of my FOI request 'ICT contract'.

My questions on when the decision on any extension would be taken, and who would take that decision, weren't answered.

You've also made up an exemption while simultaneously claiming to have provided me with all the information. A schrodinger's information request, a first for me. File sizes being too big isn't a valid exemption.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/i...

Yours faithfully,

Jon Smith

Abdul Hai left an annotation ()

They will have to give you the name or a refusual notice. They are trying it on.

London Borough of Tower Hamlets, Tower Hamlets Borough Council

Information request
Our reference: 8756865

--------------------------------------------------------------------------

 
Dear Mr Smith
 
Thank you for your request for a review received on 3 July 2017. I am
sorry that you are dissatisfied with our attempts to handle your request
under the Freedom of Information Act 2000
 
I can confirm that we are considering your concerns and we will aim to
provide you with a response by 31 July 2017.
 
Yours sincerely
 
 
Jane Jones
Admin Officer
Legal Services
020 7364 4736
[email address]
 
NOTE: Please do not edit the subject line when replying to this email.

London Borough of Tower Hamlets, Tower Hamlets Borough Council

1 Attachment

Dear Mr Smith,
 
Please find attached a letter from Janet fasan, Divisional Director for
Legal Services.
 
This letter is in response to your FOI review dated 3 July 2017.
 
Regards,
 
Nacima Khan
Corporate Complaints and Information Officer

Nacima Khan, Tower Hamlets Borough Council

11 Attachments

Dear Mr Smith,

 

With reference to the letter sent to you today by Janet Fasan, Divisional
Director for Legal Services, please note that the requested documents will
now be sent to you over a number of emails as the volume of the documents
cannot be sent over one.

 

Each group of attachment will be numbered to help reference the documents.

 

Please find attached with this email -  Attachment 1.

 

Regards,

 

Nacima Khan

Complaints and Information Officer

Directorate of Law, Probity and Governance

London Borough of Tower Hamlets

Town Hall

Mulberry Place, 5 Clove Crescent

London, E14 2BG

 

Tel 020 7364 4363

 

show quoted sections

Please consider your environmental responsibility: Before printing this
e-mail or any other document , ask yourself whether you need a hard copy.

Nacima Khan, Tower Hamlets Borough Council

12 Attachments

Dear Mr Smith,

 

With reference to the letter sent to you today by Janet Fasan, Divisional
Director for Legal Services, please find attached with this email -
 Attachment 2.

 

Regards,

 

Nacima Khan

Complaints and Information Officer

Directorate of Law, Probity and Governance

London Borough of Tower Hamlets

Town Hall

Mulberry Place, 5 Clove Crescent

London, E14 2BG

 

Tel 020 7364 4363

 

show quoted sections

Please consider your environmental responsibility: Before printing this
e-mail or any other document , ask yourself whether you need a hard copy.

Nacima Khan, Tower Hamlets Borough Council

12 Attachments

Dear Mr Smith,

 

With reference to the letter sent to you today by Janet Fasan, Divisional
Director for Legal Services, please find attached with this email -
 Attachment 3.

 

Regards,

 

Nacima Khan

Complaints and Information Officer

Directorate of Law, Probity and Governance

London Borough of Tower Hamlets

Town Hall

Mulberry Place, 5 Clove Crescent

London, E14 2BG

 

Tel 020 7364 4363

 

show quoted sections

Please consider your environmental responsibility: Before printing this
e-mail or any other document , ask yourself whether you need a hard copy.

Nacima Khan, Tower Hamlets Borough Council

13 Attachments

Dear Mr Smith,

 

With reference to the letter sent to you today by Janet Fasan, Divisional
Director for Legal Services, please find attached with this email -
 Attachment 3.

 

Regards,

 

Nacima Khan

Complaints and Information Officer

Directorate of Law, Probity and Governance

London Borough of Tower Hamlets

Town Hall

Mulberry Place, 5 Clove Crescent

London, E14 2BG

 

Tel 020 7364 4363

 

show quoted sections

Please consider your environmental responsibility: Before printing this
e-mail or any other document , ask yourself whether you need a hard copy.

Nacima Khan, Tower Hamlets Borough Council

11 Attachments

Dear Mr Smith,

 

With reference to the letter sent to you today by Janet Fasan, Divisional
Director for Legal Services, please find attached with this email -
 Attachment 5.

 

Regards,

 

Nacima Khan

Complaints and Information Officer

Directorate of Law, Probity and Governance

London Borough of Tower Hamlets

Town Hall

Mulberry Place, 5 Clove Crescent

London, E14 2BG

 

Tel 020 7364 4363

 

show quoted sections

Please consider your environmental responsibility: Before printing this
e-mail or any other document , ask yourself whether you need a hard copy.

Nacima Khan, Tower Hamlets Borough Council

3 Attachments

Dear Mr Smith,

 

With reference to the letter sent to you today by Janet Fasan, Divisional
Director for Legal Services, please find attached with this email -
 Attachment 6.

 

This is the final attachment and no more emails will be sent after this.

 

Regards,

 

Nacima Khan

Complaints and Information Officer

Directorate of Law, Probity and Governance

London Borough of Tower Hamlets

Town Hall

Mulberry Place, 5 Clove Crescent

London, E14 2BG

 

Tel 020 7364 4363

 

show quoted sections

Please consider your environmental responsibility: Before printing this
e-mail or any other document , ask yourself whether you need a hard copy.

Nacima Khan, Tower Hamlets Borough Council

Please accept apologies with the typo below. Body of email should read
Attachment 4 and not Attachment 3.

 

Regards,

 

Nacima Khan

Complaints and Information Officer

 

From: Nacima Khan
Sent: 31 July 2017 10:41
To: '[FOI #410137 email]'
Subject: Information request (ref: 8756865) Attachment 4 - 2015-2016

 

Dear Mr Smith,

 

With reference to the letter sent to you today by Janet Fasan, Divisional
Director for Legal Services, please find attached with this email -
 Attachment 3.

 

Regards,

 

Nacima Khan

Complaints and Information Officer

Directorate of Law, Probity and Governance

London Borough of Tower Hamlets

Town Hall

Mulberry Place, 5 Clove Crescent

London, E14 2BG

 

Tel 020 7364 4363

 

show quoted sections

Please consider your environmental responsibility: Before printing this
e-mail or any other document , ask yourself whether you need a hard copy.

Hi Nacima,

Thank you.

Jonathan