ICO's Lines to Take

Alex Skene made this Freedom of Information request to Information Commissioner’s Office

The request was successful.

From: Alex Skene

30 July 2010

Dear Information Commissioner’s Office,

In January 2007 you released (via FOI) 28 "lines to take" documents
<http://www.ico.gov.uk/upload/documents/f...>

Please can you send me your most recent set of these, highlighting
those which have been updated since you released the previous set.

I would also by very grateful if you could consider publishing and
updating these on your website on an ongoing basis as part of your
Publication Scheme's "How we make decisions" section.

Yours faithfully,

Alex Skene

Link to this

Information Commissioner’s Office

30 July 2010

Link: [1]File-List

30 July 2010

Case Reference Number IRQ0326678

Dear Mr Skene

Request for Information

Thank you for your correspondence dated 30 July 2010, entitled “Freedom
of Information request – ICO’s Lines to Take”.

Your request is being dealt with in accordance with the Freedom of
Information Act 2000.  We will respond by 27 August 2010 which is 20
working days from the day after we received your request.

Should you wish to respond to this email please be careful not to amend
the information in the ‘subject’ field. This will ensure that the
information is added directly to your case. However, please be aware that
this is an automated process; the information will not be read by a member
of our staff until your case is allocated to a request handler.

Yours sincerely

Andrew Walsh

Lead Internal Compliance Officer

01625 545 363

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. file:///tmp/radEA628_files/filelist.xml

Link to this

Information Commissioner’s Office

27 August 2010


Attachment ICOReviewProcedure V8.doc
232K Download View as HTML


Link: [1]File-List

27 August 2010

Case Reference Number IRQ0326678

Dear Mr Skene

I am writing further to our email dated 30 July 2010 in which we
acknowledged your request for information to the Information
Commissioner’s Office (ICO).

You referenced a previous response we had provided in relation to our FOIA
“lines to take”.

Specifically you then requested “your most recent set of these,
highlighting those which have been updated since you released the previous
set”.

You request has been considered under the Freedom of Information Act 2000
(the FOIA).

In response, I am able to provide copies of our lines to take, which
capture the Commissioner's approach to issues that have arisen in casework
or as a result of Tribunal decisions. Due to the size of the documents, it
has been necessary to send the information in 7 separate documents and I
will need to email them from a separate email address. Shortly after you
receive this communication, you will therefore receive 7 separate emails
with attachments from [2][email address]. I do hope this is
not inconvenient.

As you will see, there have been a significant number of additions to the
list since 2007. As you appear to have access to the previous release, I
trust you will be able to identify the updates.

I have noted your comments regarding publishing the lines to take on our
website. This is currently under consideration and I appreciate you taking
the time to provide some feedback.

You will note there are some minor redactions where we have removed the
names of third parties who made complaints to the ICO. 

Section 40(2) of the Freedom of Information Act 2000 (FOIA) allows a
public authority to withhold information from a response to a request
under the FOIA when the information requested is personal data relating to
someone other than the requestor, and its disclosure would contravene one
of the Data Protection principles.

We consider that when individuals make complaints to the ICO they do not
anticipate or expect the details of their complaints, or any actions taken
by the data controller concerned or the Information Commissioner in
connection with their complaints, to be disclosed to anyone else. 
Therefore, we consider that such a disclosure would be unfair and in
breach of the first Data Protection principle which states that –
“Personal data shall be processed fairly and lawfully …”

Complaints Procedure

I hope this information is of help and assistance.  If you are
dissatisfied with the response you have received and wish to request a
review of our decision or make a complaint about how your request has been
handled you should write to the Internal Compliance Team at the address
below or e-mail [3][email address]

Your request for internal review should be submitted to us within 40
working days of receipt by you of this response. Any such request
received after this time will only be considered at the discretion of the
Commissioner.

If having exhausted the review process you are not content that your
request or review has been dealt with correctly, you have a further right
of appeal to this office in our capacity as the statutory complaint
handler under the legislation.  To make such an application, please write
to the Case Reception Team, at the address below or visit the
‘Complaints’ section of our website to make a Freedom of Information
Act or Environmental Information Regulations complaint online.

 

A copy of our review procedure is attached.

Yours sincerely

Andrew Walsh

Lead Internal Compliance Officer

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.

T. 01625 545363 [4]www.ico.gov.uk

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. file:///tmp/radA5D56_files/filelist.xml
2. mailto:[email address]
3. mailto:[email address]
4. blocked::http://www.ico.gov.uk/
http://www.ico.gov.uk/

Link to this

From: Andrew Walsh

27 August 2010


Attachment FOI EIR LTT Part 1 of 7.pdf
8.4M Download View as HTML


Mr Skene,

Case Reference Number IRQ0326678

Please find attached document "1 of 7", of the information you requested
from the ICO.

Andrew Walsh Lead Internal Compliance Officer

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.

T. 01625 545363 [1]www.ico.gov.uk

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. blocked::http://www.ico.gov.uk/
http://www.ico.gov.uk/

Link to this

From: Andrew Walsh

27 August 2010


Attachment FOI EIR LTT Part 3 of 7.pdf
5.6M Download View as HTML


Mr Skene,

Case Reference Number IRQ0326678

Please find attached document "3 of 7", of the information you requested
from the ICO.

Andrew Walsh Lead Internal Compliance Officer

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.

T. 01625 545363 [1]www.ico.gov.uk

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. blocked::http://www.ico.gov.uk/
http://www.ico.gov.uk/

Link to this

From: Andrew Walsh

27 August 2010


Attachment FOI EIR LTT Part 5 of 7.pdf
4.3M Download View as HTML


Mr Skene,

Case Reference Number IRQ0326678

Please find attached document "5 of 7", of the information you requested
from the ICO.

Andrew Walsh Lead Internal Compliance Officer

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.

T. 01625 545363 [1]www.ico.gov.uk

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. blocked::http://www.ico.gov.uk/
http://www.ico.gov.uk/

Link to this

From: Andrew Walsh

27 August 2010


Attachment FOI EIR LTT Part 7 of 7.pdf
3.9M Download View as HTML


Mr Skene,

Case Reference Number IRQ0326678

Please find attached document "7 of 7", of the information you requested
from the ICO.

Andrew Walsh Lead Internal Compliance Officer

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.

T. 01625 545363 [1]www.ico.gov.uk

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. blocked::http://www.ico.gov.uk/
http://www.ico.gov.uk/

Link to this

From: Andrew Walsh

27 August 2010


Attachment FOI EIR LTT Part 6 of 7.pdf
6.1M Download View as HTML


Mr Skene,

Case Reference Number IRQ0326678

Please find attached document "6 of 7", of the information you requested
from the ICO.

Andrew Walsh Lead Internal Compliance Officer

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.

T. 01625 545363 [1]www.ico.gov.uk

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. blocked::http://www.ico.gov.uk/
http://www.ico.gov.uk/

Link to this

From: Andrew Walsh

27 August 2010


Attachment FOI EIR LTT Part 4 of 7.pdf
7.6M Download View as HTML


Mr Skene,

Case Reference Number IRQ0326678

Please find attached document "4 of 7", of the information you requested
from the ICO.

Andrew Walsh Lead Internal Compliance Officer

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.

T. 01625 545363 [1]www.ico.gov.uk

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. blocked::http://www.ico.gov.uk/
http://www.ico.gov.uk/

Link to this

From: Andrew Walsh

27 August 2010


Attachment FOI EIR LTT Part 2 of 7.pdf
9.9M Download View as HTML


Mr Skene,

Case Reference Number IRQ0326678

Please find attached document "2 of 7", of the information you requested
from the ICO.

Andrew Walsh Lead Internal Compliance Officer

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.

T. 01625 545363 [1]www.ico.gov.uk

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. blocked::http://www.ico.gov.uk/
http://www.ico.gov.uk/

Link to this

From: Alex Skene

17 September 2010

Dear Andrew Walsh,

Case Reference Number IRQ0326678

Many thanks for sending the Lines To Take LTT1-177 which I found
very useful & informative.

There appeared to be a couple of scanning issues with a small
minority of the LTT documents. I'd be very grateful if you could
review (hopefully informally without needing to trigger your
internal review processes) & re-send the LTTs below:-

1) LTTs apparently "missing" from the sequence 1-177:

* LTT10 (in doc #1 of 7)
* LTT140 (in doc #5 of 7)

2) Left or right-hand side of document cut off in the PDF, making
it hard to follow the text:

* LTT13 (in doc #1 of 7)
* LTT14 (in doc #1 of 7)
* LTT104 (in doc #3 of 7)
* LTT105 (in doc #3 of 7)
* LTT115 (in doc #3 of 7)
* LTT131 (in doc #4 of 7)
* LTT148 (in doc #5 of 7)
* LTT149 (in doc #5 of 7)

3) Other Issues:

* LTT133 (in doc #4 of 7) - diagram not scanned to pdf properly -
all appears to be blacked out.

* LTT43/44, LTT57/58, LTT58/59 (in doc #2 of 7). Due to the
right-hand side being cut off, it makes it impossible to assign the
LTT number to the correct document. This also leads to one of 43/44
being "missing", and one of 57, 58 & 59 also "missing".

Apart from the diagram in LTT133, please could you re-send all
these documents in a plain-text format? Many thanks in advance for
your assistance.

I'd also like to request permission to re-use the information you
sent on foiwiki.com (a non-commercial site), which would be done in
line with your re-use conditions published here:

http://www.ico.gov.uk/Global/copyright_a...

Your sincerely,

Alex Skene

Link to this

From: new casework

17 September 2010

Thank you for emailing the Information Commissioners Office (ICO). This is
an automated acknowledgement; please do not reply to this email.

If your email was a reply to an email we sent you it has now been attached
to your case and will be read when your correspondence is allocated to a
case officer.

If your case has already been allocated, the case officer will be in
contact when they have considered your email.
If your email was not a reply to an email from us it will be considered by
our Customer Contact Department. We will respond to you as soon as
possible or within 30 calendar days.

If you need more help, please contact our Helpline on 08456 30 60 60 or
01625 545745 if you prefer to use a national rate number or visit the
Contact us page of our website.

Yours sincerely

Customer Contact Department
The Information Commissioner's Office

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

Link to this

From: Alex Skene

17 September 2010

Dear Andrew Walsh,

Case Reference Number IRQ0326678

Apologies - I missed out LTT60 from my earlier email. In full:

* LTT43/44, LTT57/58, LTT58/59/60 (in doc #2 of 7). Due to the
right-hand side being cut off, it makes it impossible to assign the
LTT number to the correct document. This also leads to one of 43/44
being "missing", and one of 57, 58, 59 & 60 also "missing".

Kind regards,

Alex Skene

Link to this

From: new casework

17 September 2010

Thank you for emailing the Information Commissioners Office (ICO). This is
an automated acknowledgement; please do not reply to this email.

If your email was a reply to an email we sent you it has now been attached
to your case and will be read when your correspondence is allocated to a
case officer.

If your case has already been allocated, the case officer will be in
contact when they have considered your email.
If your email was not a reply to an email from us it will be considered by
our Customer Contact Department. We will respond to you as soon as
possible or within 30 calendar days.

If you need more help, please contact our Helpline on 08456 30 60 60 or
01625 545745 if you prefer to use a national rate number or visit the
Contact us page of our website.

Yours sincerely

Customer Contact Department
The Information Commissioner's Office

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

Link to this

Dr Neil Bhatia left an annotation (18 September 2010)

Quote-marks Fantastic. Thank you Alex.

Link to this

Alex Skene left an annotation (18 September 2010)

Quote-marks I have re-published all the Lines to Take in a more structured, and searchable way on http://foiwiki.com :

http://foiwiki.com/foiwiki/index.php/LTT

Relevant LTTs can also be accessed via their associated FOI Act exemption page, eg http://foiwiki.com/foiwiki/index.php/Sec...

Link to this

Information Commissioner’s Office

23 September 2010

Link: [1]File-List

23 September 2010

Case Reference Number IRQ0326678

Dear Mr Skene

Thank you for your emails dated 17 September 2010.

I am currently addressing the scanning issues and expect to be in contact
early next week.

Please do not hesitate to contact me if I can be of further assistance.

Yours sincerely

Andrew Walsh

Lead Internal Compliance Officer

01625 545 363

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. file:///tmp/rad5E8FA_files/filelist.xml

Link to this

Information Commissioner’s Office

11 October 2010


Attachment Microsoft Word Revised lines to take.pdf
391K Download View as HTML

Attachment LTT 133.pdf
16K Download View as HTML

Attachment LTT43 57 59 60.pdf
178K Download View as HTML

Attachment LTT140.pdf
111K Download View as HTML


Link: [1]File-List

11 October 2010

Case Reference Number IRQ0326678

Dear Mr Skene

I write further to my email dated 23 September 2010, in relation to your
earlier request for information. Please accept my apologies for the
slightly delayed response; I have been out of the office recently.

Please find attached the re-scanned lines to take (LTT).

For clarity I will address each of the numbered comments in your email
dated 17 October 2010.

With regards to point 1, I can confirm that there is no LTT10, as this has
been withdrawn from use. I have attached LTT140.

With regards to point 2, the attachment “Revised lines to take”
contains LTT13, LTT14, LTT104, LTT105, LTT115, LTT131, LTT148 and LTT149.

With regards to point 3, I have attached LTT133. For completeness I have
also attached a re-formatted copy of LTT43, LTT57, LTT59 and LTT60. LTT44

and LTT58 have also been withdrawn and hence are not attached.

Unfortunately I am unable to send the LTT’s in a plain text format. To
ensure the integrity of the information, we send such responses in the
standard PDF format. I can confirm that you may re-use the information in
line with our re-use conditions.

Please do not hesitate to contact me if you have any problems accessing or
reading any of the attachments and please accept my apologies for the
initial formatting issues. I am grateful for your patience in this matter.

Yours sincerely

Andrew Walsh

Lead Internal Compliance Officer

01625 545 363

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.gov.uk

References

Visible links
1. file:///tmp/radF1AED_files/filelist.xml

Link to this

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