Dear [name removed] [name removed]

TfL Ref: 2956-1718

Thank you for your request received by Transport for London (TfL) on 16
January 2018 asking for information about our announcements.

Your request will be processed by TfL, the Greater London Authority and
its subsidiaries to provide you with a response in accordance with the
Freedom of Information Act 2000 and our information access policy.

A response will be sent to you by 13 February. We publish a substantial
range of information on our website on subjects including operational
performance, contracts, expenditure, journey data, governance and our
financial performance. This includes data which is frequently asked for in
FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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Dear [name removed] [name removed]

Please can you provide me with a postal address for me to issue the
response / CD to you. We would strongly advise that you send this to us
from a personal email address rather than the What Do They Know site where
it could go into the public domain.

Yours sincerely

Sara Thomas | FOI Case Officer

General Counsel | Transport for London

FOI Case Management Team | Transport for London

Room 291, Floor 2, 55 Broadway, London SW1H 0BD

T: 020 3054 8017  ext 88017  | E: [email address]

From: FOI
Sent: 17 January 2018 09:21
To: '[Name Removed]'
Subject: RE: Freedom of Information request - ref 2956-1718

Dear [name removed] [name removed]

TfL Ref: 2956-1718

Thank you for your request received by Transport for London (TfL) on 16
January 2018 asking for information about our announcements.

Your request will be processed by TfL, the Greater London Authority and
its subsidiaries to provide you with a response in accordance with the
Freedom of Information Act 2000 and our information access policy.

A response will be sent to you by 13 February. We publish a substantial
range of information on our website on subjects including operational
performance, contracts, expenditure, journey data, governance and our
financial performance. This includes data which is frequently asked for in
FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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Dear [name removed] [name removed]

FOI Request – 2956-1718

Thank you for your email of 16 January 2018 asking for copies of our
transport announcements.

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy.  I
can confirm we do hold some of the information you require.

A CD containing the iBus Tram and London Overground announcements has been
sent to you in the post.

It should be noted that the iBus announcements are recorded as fragments.
As a result, some announcements would not feature in full as the full
announcement would just be made up of two or more fragments that have
already been recorded. They were originally recorded for the iBus rollout
over a period of two years in 20 sessions. Numerous CDs and folders were
set up in this process and so unfortunately they are not all held
centrally. Some of the current iBus recordings may also be made up of
fragments that are no longer used.

Announcements used on the services that London Overground took over from
Abellio Greater Anglia on 31 May 2015 are not held as audio files. They
are held on a server and we access them through existing server and
rolling stock. I can confirm that we have no current plans to create any
new recordings.

Please also note that while access to this material will be provided to
you under the Freedom of Information Act 2000, you are not granted any
rights to any of the intellectual property that exists in it or granted
any permission to make secondary uses of it.

TfL owns all intellectual property (including, without limitation,
copyright) in the material supplied and will defend such rights.

If you wish to make any secondary use of the material provided, you must
first obtain the consent of TfL (which may be withheld) and, if consent is
granted, a fee may be charged, in accordance with the terms of the Reuse
of Public Sector Information Regulations 2005.

Please find attached the tram announcements scripts for lines 1-4 as
requested.

With regard to the DLR audio announcements for the trains and stations, we
do not hold this information. The on train announcements for DLR are not
held in any central repository and are not ‘recorded ‘ as such. These are
done digitally as needed by typing them into a system, combining
previously typed announcements where necessary. It is therefore not
possible to provide an audio recording, as requested. The station
announcements are held on a central system but not in a form that allows
them to be distributed.

In accordance with the FOI Act, TfL is not obliged to supply the audio
files for London Underground’s Tube announcements as the information is
subject to a statutory exemption to the right of access to information
under section 43(2).

In this instance section 43(2) has been applied as disclosure of the
information requested would be likely to prejudice the commercial
interests of TfL and/or Global Services Ltd. The recordings in question
were provided to London Underground from Global Services Ltd under a
signed contract which contained explicit conditions concerning disclosure
and distribution.

The contract specifies that the recordings are solely to be used for the
purpose for which they were created and for broadcast on the London
Underground network only. If TfL were to disclose these recordings in
response to an FOI request, it would constitute an actionable breach of
contract and would be likely to result in a valid legal claim against
London Underground or the license to use the recordings being withdrawn,
which would impose additional, unnecessary, costs. TfL wishes to protect
its commercial interests and ability to participate in future commercial
activity. The disclosure of this information would be to the detriment of
present and future business activities for both parties.

The use of this exemption is subject to an assessment of the public
interest in relation to the disclosure of the information concerned. TfL
recognises the need for openness and transparency within public
authorities and the degree of public interest concerning London transport
announcements in light of the recent disclosure of iBus announcements.
However, in this instance this is outweighed by the damage that would be
done to TfL’s ability to use these recordings and any future contractual
negotiations that may take place regarding the London Underground
announcements.

If this is not the information you are looking for, or if you are unable
to access it for some reason, please feel free to contact me.

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

[1][TfL request email]

From: FOI
Sent: 17 January 2018 09:21
To: '[Name Removed]'
Subject: RE: Freedom of Information request - ref 2956-1718

Dear [name removed] [name removed]

TfL Ref: 2956-1718

Thank you for your request received by Transport for London (TfL) on 16
January 2018 asking for information about our announcements.

Your request will be processed by TfL, the Greater London Authority and
its subsidiaries to provide you with a response in accordance with the
Freedom of Information Act 2000 and our information access policy.

A response will be sent to you by 13 February. We publish a substantial
range of information on our website on subjects including operational
performance, contracts, expenditure, journey data, governance and our
financial performance. This includes data which is frequently asked for in
FOI requests or other public queries. Please check
[2]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the
[3]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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Dear [name removed] [name removed]

TfL Ref: 4412-1718

Thank you for your request received by Transport for London (TfL) on 6 February asking for information about DLR announcements.

Your request will be processed by TfL, the Greater London Authority and its subsidiaries to provide you with a response in accordance with the Freedom of Information Act 2000 and our information access policy.

A response will be sent to you by 6 March. We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the www.tfl.gov.uk website. We will not publish your name and we will send a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.
Yours sincerely

Sara Thomas
FOI Case Management Team
General Counsel
Transport for London

show quoted sections

Dear [name removed] [name removed]

TfL Ref: 4412-1718

Thank you for your request received by Transport for London (TfL) on 6 February asking for information about DLR announcements.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require.

Please see the attached PDF files containing the announcement scripts for the DLR.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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