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iBus Announcents

jay collins made this Freedom of Information request to Transport for London

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Dear Transport for London,

Can you please email me a folder with all of your iBus recordings that i can download to mp3. I have searched for these but can only see that you have sent CD's to people and I cant find any mp3 downloads. My email address is [email address]

Yours faithfully,

Jay Collins

FOI, Transport for London

1 Attachment

Dear Mr Collins

 

TfL Ref: FOI-1785-2021

 

Thank you for your request received by Transport for London (TfL) on 6
December 2020, asking for iBus recordings.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm that we do hold the information you require

 

However, we are refusing your request under section 14(1) of the Act. We
consider that providing the requested information would place an
unreasonable burden on us at this time. As you will be aware, it is
essential for London, and in particular for all critical workers, that we
continue to provide a safe transport network that enables them to make the
journeys they need to and our staff are working hard to support them and
protect all Londoners. We consider that answering this request would
represent a disproportionate effort and would require the redirection of
limited specialist resources and the attention of staff away from their
core functions who could be supporting other essential activity.

 

We do wish to clarify that whilst we consider that your request falls
under section 14(1) of the FOI Act, this does not reflect a conclusion
that it has been your intention to place an undue burden on our resources.

 

On the specific application of section 14(1) we have been steered by the
ICO guidance on the use of that exemption that can be found on its website
here:
[1]https://ico.org.uk/media/1198/dealing-wi...

 

To be clear, it is the current context in which the request has been made
that is central to our decision to apply the exemption set out in section
14(1) in response to your request. In particular, we consider the
following elements of s14 apply in this instance:

o The request is likely to cause a disproportionate or unjustified level
of disruption, irritation or distress in the current circumstances
o Lacks sufficient purpose or value in the current circumstances
o Overly burdensome in the current circumstances

 

We have responded to several hundred requests for audio recordings over
many years. However, due to alternative working arrangements aligned with
the Government’s measures to tackle the coronavirus, the FOI Case
Management Team do not currently have access to the necessary hardware
required to create CDs of audio announcements (we are unable to email them
due to size) in response to FOI requests and so we are unable to process
these requests remotely. Processing your request would require individuals
to attend office premises, contrary to current government advice, in order
to access the relevant equipment to compile the information requested and
issue the response. We consider this to be a disproportionate burden on
our staff and we cannot justify the use of our resources in this way at
present for a request that we do not consider to carry any wider public
interest.

 

Therefore we are refusing your request under s14 of the FOI Act.

 

If you are considering submitting a further FOI request please think
carefully about whether the request is essential at this current time, as
answering FOI requests will require the use of limited resources and the
attention of staff who could be supporting other essential activity. Where
requests are made, please note that our response time may be impacted by
the current situation.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

 

 

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Dear FOI,

That's ok if you cant email them due to size, I understand. Would it be possible to create a google drive folder with them all? It is ok if you can't.

Yours sincerely,

Jay Collins

Mr Kieran left an annotation ()

They have clearly refused your request and given you a perfectly valid reason for this. You can't just ignore that and ask for more. Also, iBus announcements are already elsewhere on the site.

Dear Transport for London,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Transport for London's handling of my FOI request 'iBus Announcents'.

I made this request earlier this year, and I was told to send this message as you have not answered. I understand you may be busy due to COVID-19, so take your time to look at the request.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/i...

Yours faithfully,

jay collins

FOI, Transport for London

Dear Mr Collins

 

Thank you for your email. Please accept my apologies that your question of
"That's ok if you can't email them due to size, I understand. Would it be
possible to create a google drive folder with them all? It is ok if you
can't"  To confirm we are unable to create the Google drive you have
suggested.

 

However if you are seeking an internal review as stated in our email of 10
March, as more than 40 working days have elapsed since the issuing of the
response your latest email refers to we are unable to open up an internal
review.

 

Alternatively should you wish to pursue this matter you are welcome to
resubmit your request and we will reconsider it afresh and issue a new
response based on the position as of the date of your request. You would
then be entitled to appeal that response if you were to be unsatisfied.

 

Yours sincerely

 

Emma Flint

Principal Information Access Adviser

FOI Case Management Team

Transport for London

 

 

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References

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1. http://www.tfl.gov.uk/corporate/about-tfl/

We don't know whether the most recent response to this request contains information or not – if you are jay collins please sign in and let everyone know.