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Response to this request is long overdue. By law, under all circumstances, Wirral University Teaching Hospital NHS Foundation Trust should have responded by now (details). You can complain by requesting an internal review.

Dear Wirral University Teaching Hospital NHS Foundation Trust,

Good afternoon,

Please could you answer the following questions-

• Do you outsource your printing and posting of your patient correspondence?
• If so, which company, and when will the contract end?
• What volume of patient letters do you send per year and how much budget does the Trust spend?
• Does the Trust send text alerts/ emails to patients?
• If so, which external company and contract details
• Does the Trust have a franking machine/ internal post room?
• How many Radiology appointments do you offer patients per year, including all types e.g. Plain film, MRI etc ?

Many thanks,

Yours faithfully,

Henry Perris

ACCESSTOINFORMATIONOFFICE (WIRRAL UNIVERSITY TEACHING HOSPITAL NHS FOUNDATION TRUST), Wirral University Teaching Hospital NHS Foundation Trust

6 Attachments

Our Ref:           LLB/LG/JT/Access.91653-11-24 

Dear Mr Perris,

We acknowledge receipt of your request for information received in this
office on 21^st November 2024.

Please note, as the Freedom of Information Act requires us to produce your
requested information within 20 working days.

In accordance with the Act no charge is applicable unless the costs
involved exceed £450.00.  You will be advised if a charge is appropriate
before the information is sent to you.

Please be aware that it is important that you advise us at the time of
each new application if you wish to re-use the information we provide for
commercial purposes.  When you receive our completed response and are
satisfied with the information provided, we would be grateful if you could
email us to officially request re-use and for what purpose.  

Yours sincerely

Jan Taylor

Freedom of Information Support Officer

Sent by Jan Taylor (Mrs) on behalf of Lynsey Booth

Head of Information Governance & Records Management

Data Protection Officer and Copyright Lead

Information Governance Department

Direct dial: 0151 604 7120

Internal extension: 8477

Email [1][Wirral University Teaching Hospital NHS Foundation Trust request
email]

Normal Office Hours: Monday to Friday 8.30am to 5pm

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