Human Resources - processing of organisation staff

The request was successful.

Dear Worcestershire Health and Care NHS Trust,

Please could you provide the following information:

How many joiners, movers, and leavers do you process per year?

How many staff/whole time equivalents manage this process?

Do you have an automated system to manage ESR?

Do you use a single sign on solution across the organisation to manage the accounts?
If so, which solution do you have?

How many people are in your organisation's data quality team?

Yours faithfully,

Clive Townsend

FOIrequest (WORCESTERSHIRE HEALTH AND CARE NHS TRUST), Herefordshire and Worcestershire Health and Care NHS Trust

1 Attachment

Thank you for your request for information. Your request for information
was received on the 18 December 2019 and is being dealt with under the
terms of the Freedom of Information Act 2000. If you have any queries
about this request do not hesitate to contact us. Please remember to quote
the reference number above in any future communications.

 

We may need to contact you to provide further information or clarification
if we require it to process your request. Where a public authority
reasonably requires further information or clarification before it is able
to respond to a request, it must contact the requestor within 20 days to
inform them of this and provide assistance. The authority has no duty to
comply with the request until the further information or clarification has
been received.

 

Yours sincerely

 

FOI Team

[1]Description: Description: cid:image001.png@01D2D0A9.34FDBBA0
[2][Worcestershire Health and Care NHS Trust request email]
2 Kings Court | Charles Hastings Way | Worcester | WR5 1JR

 

 

 

show quoted sections

FOIrequest (WORCESTERSHIRE HEALTH AND CARE NHS TRUST), Herefordshire and Worcestershire Health and Care NHS Trust

1 Attachment

Dear Clive,

 

From our preliminary assessment, it is clear that we will not be able to
answer part of your request without further clarification.

 

We require further information in order to identify and locate the
information you have asked for:

 

Please could you clarify on Q3, regarding ESR are you referring to e.g.
auto-creation of individual user accounts? 

Q6, is this relating to ESR data quality or data quality in general?

 

Once you have clarified your request, we will be able to reconsider your
request. If this clarification is not received within 20 working days your
request will be considered to have lapsed. Under section 1(3) of the
Freedom of Information Act (FOIA), a public authority need not comply with
a request unless any further information reasonably required to locate the
information is supplied.

 

Please remember to quote the reference number above in any future
communications.

Yours sincerely,

 

FOI Team

[1]Description: cid:image001.png@01D2D0A9.34FDBBA0
[2][Worcestershire Health and Care NHS Trust request email]
2 Kings Court | Charles Hastings Way | Worcester | WR5 1JR

 

 

show quoted sections

Dear FOI team,

Thank you for reviewing my questions and reaching out for clarification.

"Please could you clarify on Q3, regarding ESR are you referring to e.g.
auto-creation of individual user accounts? "
Yes. Into your ESR, or using the staff information held in ESR as the basis for other account creations such as payroll, networks, systems. Or, if you have such, changes made to network accounts updating ESR automatically.

"Q6, is this relating to ESR data quality or data quality in general?"
Not just the ESR, no, so probably more general. However, ensuring the quality of staff record entries may fall to the same team who process your recorded patient activity information. I've received many variations in process so I wouldn't want to offer a blinkered response.

Yours sincerely,

Clive Townsend

FOIrequest (WORCESTERSHIRE HEALTH AND CARE NHS TRUST), Herefordshire and Worcestershire Health and Care NHS Trust

2 Attachments

Re: Request for information under Freedom of Information Act 2000

 

Further to your request for information under the Freedom of Information
Act, please find attached the Trust's response.

 

Yours sincerely

 

FOI Team

[1]Description: Description: cid:image001.png@01D2D0A9.34FDBBA0
[2][Worcestershire Health and Care NHS Trust request email]
2 Kings Court | Charles Hastings Way | Worcester | WR5 1JR

 

We would be grateful if you take a minute to fill out our Freedom of
Information Satisfaction Questionnaire and let us know about your
experience. This can be accessed by following the link:
[3]http://www.hacw.nhs.uk/freedom-of-inform...

 

 

show quoted sections