John Robertson made this Freedom of Information request to Charity Commission for England and Wales

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

John Robertson

Dear Charity Commission for England and Wales,

Please provide an index or copy of any complaints recieved against CAFOD

John Robertson

PS please sign the petition

Web Enquiries, Charity Commission for England and Wales

Thank you for your email to the Charity Commission.

We aim to give you a full and clear response within fifteen working days
from receipt of your email. We will ensure that our response is both
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your query.

You can find the CommissionÂ*s contact details on our website at

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LCD, Charity Commission for England and Wales

Dear Mr Robertson

Thank you for your email.

Below I have provided a summary of complaints received against CAFOD
(285776). Please note that our record-keeping policy means that we have
no information relating to complaints received more than 7 years ago.

Case number 556759 - received 08/06/2006 - complaint about the charity and
its proposed sale of a property.
Case number 595382 - received 15/01/2007 - complaint about the charity's
failure to remove the complainant from its mail-marketing list.
Case number C-279122 - received 08/10/2009 - complaint about claims made
by the charity as part of a fundraising appeal.
Email - received 14/01/2010 - complaint about the possibility that the
charity was using money raised by its Haiti Earthquake Appeal in East
Africa instead.

Please feel free to call me if you need any more information about these
complaints. Where further details are available I will be happy to supply

If you are unhappy with our response to your FOI request, have a complaint
or wish to request a review of our FOI decision, you should write to:
Charity Commission Direct by email to
[1][Charity Commission request email] or by post to P.O. Box 1227,
LIVERPOOL, L69 3UG. Please state what it is you are dissatisfied with,
which will assist us when we review our response.

If you request a Decision Review you will be notified of our final
decision. Please note that we will accept requests for a Decision Review
up to a maximum of 3 months after the original decision. The 3 months will
be calculated from the date on which you receive written notification of
the original decision. You will be deemed to have received written
notification on the day after the letter enclosing the decision was sent
or the same day if the decision was sent by email.

If after this you remain unhappy with the decision, you may apply directly
to the Information Commissioner (ICO) for a decision. Generally, the ICO
cannot make a decision unless you have exhausted our complaints
procedure. The Information Commissioner can be contacted at: The
Information Commissioner***s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF.


Martin Pilkington

Senior Liaison Officer

Large Charities Division

0207 6742344

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John Robertson

Dear Martin Pilkington
I've never known such a quick response from any other agency.
John Robertson