How to contact Parkside Hospital in complaint or compliment

Waiting for an internal review by Aspen Healthcare Ltd of their handling of this request.

Miss Vivienne Taylor

Dear Aspen Healthcare Ltd,

How can I contact Parkside Hospital, in Wimbledon, in either complaint or compliment?

What methods are available to contact your private Hospital in Wimbledon?

Yours faithfully,

Miss Vivienne Taylor

Miss Vivienne Taylor

Dear Aspen Healthcare Ltd,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Aspen Healthcare Ltd's handling of my FOI request 'How to contact Parkside Hospital in complaint or compliment'.

A full history of my FOI request and all correspondence is available on the Internet at this address:

Yours faithfully,

Miss Vivienne Taylor

Group DPO1, Aspen Healthcare Ltd

Dear Miss Taylor,

Thank you for your request dated 11th May 2021.

In order to contact Parkside Hospital, please visit the public ‘Contact
Us’ page found on the Parkside Hospital website -
[1] .


I consider this request to be closed under section 21 of the Freedom of
Information Act 2000, as this information is already reasonably accessible
by visiting the above address.


Kind regards,​

Charlie Eustace

Group DPO | Head of IT Governance
E: [2][email address]

Centurion House (3rd floor)
37 Jewry Street, London EC3N 2ER

Visit us online at [3]

* Please note that in line with government advice I am currently working
remotely. My preferred methods of contact are listed above.
A division of Aspen Healthcare Ltd, Registered Office: Centurion House
(3rd floor), 37 Jewry Street, London EC3N 2ER, Registered in England No.
03471084, VAT Registration No. GB 974 9984 33

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2. mailto:[email address]

Miss Vivienne Taylor

Dear Group DPO1,

I understand that Aspen Healthcare is not a public authority and that you have said that there is no obligation to provide a response under the Freedom of Information Act.

However, as an NHS England patient, that has been referred to Parkside Hospital for NHS urology treatment, there must be more accountability and transparency available for the benefit and greater understanding for members of the public and for any NHS patient having treatment at any Aspen Healthcare centre or hospital (in my particular case, Parkside Private Hospital).

It’s simply not good enough to provide inadequate and unacceptable hospital treatment via Parkside Hospital to myself and other vulnerable patients and then refuse to provide FOI responses due to “not obliged due to not being a public authority”.

Please kindly respond to all of my FOI requests, otherwise, I will consider taking further action, in order to acquire the information I need.

Kind regards

Yours sincerely,

Miss Vivienne Taylor