How much money in prizes was paid out compared to the amount of prizes available on scratch cards sold in the UK during 2020

Life of Paul made this Freedom of Information request to Gambling Commission

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Dear Gambling Commission,
I am interested in finding out how much money in prizes was paid out compared to the amount of prizes available on scratch cards costing £5 sold in the UK during 2020. For example if it was stated that there was £4 million in prizes for a particular £5 scratch card on sale in 2020, how much of that amount was claimed. As I understand it, when all jackpots are claimed, they stop selling future cards, so there must be some amount of smaller prizes that never reach the shops.

Yours faithfully,

Life of Paul

Freedom of Information, Gambling Commission

Dear Sir/Madam

Thank you for your request for information which we are processing as a request under the Freedom of Information Act 2000.

We aim to deal with all requests promptly and in any event, no later than 20 working days in line with the statutory requirement. In this case 02/12/2021

For information on how we process your personal information please see our freedom of information request specific privacy notice on the Gambling Commission website

If you have any queries about this email, please contact us.

Kind regards

Freedom of Information Team
Gambling Commission
Victoria Square House
Victoria Square
Birmingham B2 4BP

This email and any files transmitted with it are intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please return it to the address it came from indicating that you are not the intended recipient and delete it from your system. Do not copy, distribute or take action based on this email. Freedom of Information requests can be submitted either by email ([email address]) or by writing to: FOI request Gambling Commission Victoria Square House Victoria Square Birmingham B2 4BP Please clearly state that your request is under the Freedom of Information Act.

Freedom of Information, Gambling Commission

Dear Sir/Madam

Thank you for your narrowed request which has been processed under the Freedom of Information Act 2000 (FOIA).

In your email you have now requested how much money in prizes was paid out compared to the amount of prizes available on scratch cards costing £5 sold in the UK during 2020.

In your initial request you asked ‘how much was paid out on scratchcards compared to the amount that was available when a scratch card was released since January 2010.’ We confirmed that we do hold information in regards to prizes claimed for Scratchcards. However, in order to provide that information we would be required to individually review daily reports generated form the National Lottery audit platform to establish what prizes were claimed.

The report that we mentioned in the original response contains prize information on all Scratchcards that have been launched. However, this report does not contain any information regarding sales, only information about prizes been claimed. Further to this, this information cannot be broken down using any date parameters. A Scratchcard can have up to a two-year life span, we would not be able to establish what £5 Scratchcards were on sale/sold in 2020.

As such, I can confirm that the Commission does not hold information falling within the scope of your new request.

Kind regards

Review of the decision

If you are unhappy with the service you have received in relation to your Freedom of Information request and wish us to conduct a review of our decision, you should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.

If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Freedom of Information Team
Gambling Commission
Victoria Square House
Victoria Square
Birmingham B2 4BP

This email and any files transmitted with it are intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please return it to the address it came from indicating that you are not the intended recipient and delete it from your system. Do not copy, distribute or take action based on this email. Freedom of Information requests can be submitted either by email ([email address]) or by writing to: FOI request Gambling Commission Victoria Square House Victoria Square Birmingham B2 4BP Please clearly state that your request is under the Freedom of Information Act.