Thank you for contacting the Norfolk Community Health and Care Trust
Freedom of Information mailbox.

Queries are processed 09:00 – 16:00 on normal working days (Monday to
Friday, except for Public Holidays).  Requests outside these times will be
dealt with on the next working day.

Trust Governance – Information Governance & Quality Compliance Team

Room 1.42

Woodlands House

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

Telephone: 01603 272279

Recipients should be aware that all E-Mails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

Dear Susan Kelly,

We thank you for and acknowledge receipt of your Freedom of Information request dated 23rd January 2024, received 24th January 2024.

We are making enquiries with respect to the information requested and will respond within 20 working days, 21st February 2024. However, if we require clarification regarding your request, we will be in contact with you and the 20 working day period will start from the day that we receive your clarification.

Your request has been allocated a reference number: FOI request No FOI-24-0019. It would be greatly appreciated if you could utilise this number in all future communications relating to your request.

Kind regards,

Agnes Earl
Governance Support Officer
Norfolk Community Health & Care NHS Trust

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Woodlands House, Norwich Community Hospital, Bowthorpe Road, Norwich, Norfolk, NR2 3TU
www.norfolkcommunityhealthandcare.nhs.uk

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Dear Susannah Kelly,

We refer to your Freedom of Information request dated 23^rd January 2024.
Please find below our response to the information requested:

Question Answer
Please could you provide the number of February 2019 - February 2020 = 5
Nursing & Midwifery Council referrals February 2020 - February 2021 = 0
1 that the Trust currently operating at February 2021 - February 2022 = 0
Norfolk Community Health & Care have February 2022 - February 2023 = 1
made in the last five (5) years. February 2023 - February 2024 = 1
Total 7 over the last 5 years

The Trust provides a complaints procedure to deal with complaints about
the Trust’s handling of requests for information. If you feel you need to
make a complaint in the first instance you should contact our Complaints
Officer at:

Norfolk Community Health & Care NHS Trust

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

Email: [1][email address]

If you feel you have exhausted our internal complaints procedure, you also
have the right and may feel you wish to contact the Information
Commissioner’s Office (ICO).

With regards,

Agnes Earl

Governance Support Officer

Norfolk Community Health & Care NHS Trust

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Woodlands House, Norwich Community Hospital, Bowthorpe Road, Norwich,
Norfolk, NR2 3TU
[2]www.norfolkcommunityhealthandcare.nhs.uk

Recipients should be aware that all E-Mails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

References

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