How many problems with the Horizon system have been reported at MAIN POST OFFICE COUNTERS

Post Office Limited did not have the information requested.

Dear Post Office Limited,
How many problems with the Horizon system have been reported at MAIN POST OFFICE COUNTERS? Have any directly employed Post Office staff been prosecuted, made to make up the deficit, or dismissed due to the alleged errors with the Horizon system? Or is it just the sub-postmasters & mistresses who are affected?

Yours faithfully,
Stephen McEnhill

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2024/00053

Dear Stephen McEnhill,

Thank you for your request for information which was received on 9th
January. Your request is being considered under the terms of the Freedom
of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 6th
February.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2024/00053

Dear Stephen McEnhill,

I am writing with regards to your information rights request, which was
received on 9 January.

We have started to consider your request; however, we require further
information before we are able to proceed, please see the attached letter
for details.

Please can you let us know the date range for us to carry out the searches
for the information you are requesting.

As you will appreciate the statutory timescale for our response to your
request will not commence until we are supplied with the further
information which we require.

If we do not hear from you within 14 days, we will close this case with no
further action taken.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,

Data Protection and Inform ation Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear [email address],
I would like to know How many problems with the Horizon system have been reported at MAIN POST OFFICE COUNTERS (Formally Post Office Counters Ltd) between 01.01.2000 and 31.12.2015. Have any directly employed employed Post Office staff been prosecuted, made to make up the deficit, or dismissed due to the alleged errors with the Horizon system during the same time period? Or is it just the sub-postmasters & mistresses who are affected?

Yours sincerely,

Stephen McEnhill

information.rights, Post Office Limited

Our ref: FOI2024/00053

Dear Stephen McEnhill,

Thank you for your clarifying the date range of your request for which was received on 13th January. Your request is being considered under the terms of the Freedom of Information Act 2000.

The Act requires that a response must be given promptly, and in any event within 20 working days. We will therefore reply at the latest by 9th February.

Please remember to quote the reference number above in any future communications.

Regards,
Data Protection and Information Rights Team
100 Wood Street,
London,
EC2V 7ER

Kind regards
Information Rights Team

[Post Office request email]

show quoted sections

information.rights, Post Office Limited

Dear Stephen McEnhill,

Please accept our sincere apologies. There will be a delay in responding to your information request.

We can assure you that we are working to get your response to you and will do so as soon as possible. We have received a large number of requests and we are doing everything we can to respond to each request accurately and in a timely manner.

Thank you for your understanding.

Kind regards
Information Rights Team

Data Protection and Information Rights Team
100 Wood Street
London
EC2V 7ER

[Post Office request email]

show quoted sections

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear Stephen McEnhill,

Please accept our sincere apologies for the delay in responding to your
request.

Please find the response attached relating to your Freedom of Information
request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

john o'sullivan left an annotation ()

Did not the £66 million POL paid Peters and Peters to review its prosecutions not uncover this information?