How many noise complaints logged

Ingrid Addison made this Freedom of Information request to Hillingdon Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Hillingdon Borough Council,

Please, can you send me the numbers of noise complaints that are logged via the 'report it'
online Hillingdon Borough system and how many noise complaints are reported by phone calls.
Can I have these figures for the last 3 years up to now? and can you send me the breakdown by wards in the Borough.

Can I also have the figures for how many staff members are in the ASBT department in the Borough?

Yours faithfully,

Ingrid Addison

Residents Services FOI, Hillingdon Borough Council

Dear Ingrid Addison,
I  am writing in response to your request for information under the
Freedom of Information Act 2000, received 25/11/2019.


Under the Freedom of Information Act 2000 we have 20 working days to
respond to your requests.  Therefore the deadline for our response
is 23/12/2019.


If we require further information or clarification from you in order to
assist us in responding to your request, or if we require a fee to be paid
before we can respond we will contact you shortly.

Kind regards,

Claire Varley
Members Enquiries & Complaints Coordinator
Residents Services
Hillingdon Council
Internal tel: 6015
External tel : 01895 556015

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FOI ., Hillingdon Borough Council

1 Attachment

Dear Ingrid Addison


I am writing in response to your request for information below.


Please see the council's response below

Please see attached spreadsheet in regards to number of noise complaints
for the last 3 years broken down by wards. It would take more than 18
hours to look at each individual job to see if they were logged via the
report it online or by phone calls and this is declined pursuant to
section 12 of the FOIA 2000
 There are currently 20 members of staff in ASBET.


If you wish to request an internal review of our response you should
write, within 2 months, to:

Office Managing Partner, Legal Services, Civic Centre, High St, Uxbridge,
UB8 1UW (or via email to [1][Hillingdon Borough Council request email] marked for the attention
of the Office Managing Partner).

Please remember to quote the reference number above in any future

If you are not content with the outcome of the internal review, you have
the right to apply to the Information Commissioner for a decision. The
Information Commissioner can be contacted at: Information Commissioner’s
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.




Nathalie Chuhan

Data Protection &
Freedom of Information Officer
Legal Services (3E 04)
London Borough of Hillingdon
Civic Centre
High Street
T: 01895  556351

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