How many IT systems and processes have been moved to a single unitary version?
Dear Somerset Council,
Part of unitary savings are unitary ways of working for efficiency which rely on using a single IT system, so that staff from 5 councils can work in the same way, with the same IT and documented processes etc for efficiency, flexibility and consistency of service delivery.
Savings will also arise from paying for less IT support etc if 4/5/6 duplicated systems are replaced with one unitary system.
Q1a. Please list all line of business IT applications inherited from the 5 founder councils?
Q1b. Please disclose the estimated savings that would be made for each duplicated line of business system if they became a unitary system (incl costs payback time and the savings over the 5 years after the costs are recovered)?
Q2a. Please disclose the schedule for each duplicated line of business systems to be moved on to one unitary system?
Q2b. Please disclose the forecast costs for moving all line of business systems on to one unitary system and the budget available?
Q3. Please list all line of business IT applications that have now moved to a single unitary system (and are live)?
Yours faithfully,
Dave Orr
Information Requests
Information request
Our reference: 16164593
══════════════════════════════════════════════════════════════════════════
Please Note: When responding to this email please do not edit the subject
line as this will affect the correct routing of your correspondence.
Dear Dave Orr
Freedom of Information Act 2000
Thank you for your request for information about IT systems and processes
that have been moved to a single unitary version which we received on 8
October 2024 .
We are currently dealing with your request under the Freedom of
Information Act 2000 and we aim to send our response to you on or before
5 November 2024 .
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. If this is the case we
will carry out an assessment and will inform you of any exemptions that
apply.
In some cases, a fee may be payable. If this happens, we will send you a
fees notice detailing a summary of the proposed cost, and terms of
payment, which would need to be paid before we are able to proceed.
If you have any further queries or would like to discuss your request
please contact me quoting your reference detailed at the top of this
email.
Please note: the structure of local government in Somerset has changed
from a 2-tier to a unitary structure. Somerset Council now covers all
services previously provided by the County Council and the four former
District Councils - Mendip, Sedgemoor, Somerset West and Taunton and South
Somerset. If you use a distribution list to submit FOI/EIR requests,
please ensure that addresses ending @mendip.gov.uk, @sedgemoor.gov.uk.
@somersetwestandtaunton.gov.uk and @southsomerset.gov.uk are deleted and
that all requests for information are made using [1][Somerset Council
request email].
Yours faithfully
Jo Adams
Data Protection Records and Information Request Officer
References
Visible links
1. mailto:[somerset%20council%20request%20email]
Information Requests
Information request
Our reference: 16164593
══════════════════════════════════════════════════════════════════════════
Dear Dave Orr
Thank you for your request for information received on 8 October 2024.
Please find attached our response to your request.
Yours sincerely
Jo Adams
Data Protection Records and Information Request Officer
NOTE: Please do not edit the subject line when replying to this email.
Dear Somerset Council,
A follow up question.
Answer: "Most of the consolidation has been achieved across corporate and support applications. By their nature line of business applications, which support customer facing service delivery are more complex. These can only be consolidated once the business processes that they support have been redesigned, and much of that work is still ongoing".
How many line of business applications (eg Revs and Bens, Planning etc) have completed process analysis and redesign? Please name them. How many are still in progress undergoing process analysis and redesign? Please name them.
Yours sincerely,
Dave Orr
Dear Requester
Please see response below from the service area in response to your query:
Line of Business Status
Revenues & Benefits In progress
E-payment and Income Management Completed
Legal Case Management Completed
Customer Engagement Platform for Revenues and Benefits In progress
I hope this provides clarification.
Kind regards
Jo Adams
Data Protection Records and Information Request Officer
Somerset Council
══════════════════════════════════════════════════════════════════════════
From: [FOI #1184729 email]
Sent: Sat Nov 16 2024 14:12:41 GMT
To: [Somerset Council request email]
Subject: Re: Information request (ref: 16164593)
(Attachments:) Email (original message) from [FOI #1184729 email] received
on 16/11/2024.eml, Email from [FOI #1184729 email] - Re: Information
request .txt
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.
Donate Now