How many days has the planning search web page been unavailable?

The request was successful.

Dear Carlisle City Council,

On several days the 'planning' web page at the following address has been unavailable:
https://publicaccess.carlisle.gov.uk/onl...

1. Please can you provide statistics for how many hours/days the planning web page has been unavailable during the time that planning application 22/0297 has been open for consultation?

2. Has the online objection/comment function been available during any such downtime?

3. What remedy is planned to allow more time for residents to peruse the unavailable web page?

4. Will a new deadline be set and all residents sent a letter to let them know the new date?

5. Are you aware of the possibility of judicial administrative review if planning regulations/laws have been broken if inadequate consultation has been carried out?

Yours faithfully,

Brian Wernham

Carlisle City Council

Dear Brian Wernham,

FREEDOM OF INFORMATION ACT 2000/ ENVIRONMENTAL INFORMATION REGULATIONS
2004

Thank you for your request for information about:

Planning Search Facility

Your request was received on 29/03/2023 and is being handled in accordance
with the above legislation.
Your query has been given the reference 00002213 and we would appreciate
it if this can be quoted on all correspondence to us.

Under the terms of the legislation, we have an obligation to respond to
your request within 20 working days from the day after your request was
received. We will therefore aim to respond to your request by 28/04/2023. 

Please be aware that, in some circumstances, a fee may be payable for the
retrieval, collation and provision of the information you have requested.
If this is the case, a fees notice will be issued, which would need to be
paid in order to progress your request.

If your request for information is considered and deemed as a 'business as
usual' request, it will be responded to by the appropriate service within
the Council.

If you have any queries in the meantime, please contact
[Carlisle City Council request email] quoting the reference number above.

Further information about your rights is also available from the
Information Commissioner at:
The Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire
SK9 5AF.
Telephone: 0303 123 1113

Website: [1]www.ico.org.uk

Kind regards,

Information Team

Carlisle City Council

Civic Centre

Carlisle

CA3 8QG

[email address]

[2]https://www.carlisle.gov.uk/Privacy-Stat...

This e-mail and its attachments may include confidential information or
protectively marked material up to OFFICIAL SENSITIVE and should be
handled accordingly and, is solely for use by the intended recipient(s).
If you have received this e-mail and its attachments in error, please
notify the sender immediately, delete them and do not disclose, copy,
distribute, disclose or retain any part of them. The views and opinions
expressed by the author are not necessarily those of Carlisle City
Council. Carlisle City Council has scanned this e-mail and its attachments
to ensure that they are virus free. The Council can take no responsibility
if a virus is actually present and you are advised to make the appropriate
checks to confirm that they are virus free. Any email and contents sent or
received by the Council may need to be disclosed by the Council under the
Freedom of Information Act 2000. Any personal information contained within
this email and its attachments must be processed in accordance with the
Data Protection Legislation. For further information on how Carlisle City
Council will process your personal information, please visit the Council’s
privacy statement at https://www.carlisle.gov.uk/Privacy-Stat...

References

Visible links
1. http://www.ico.org.uk/
2. https://www.carlisle.gov.uk/Privacy-Stat...

Carlisle City Council

Dear Brian Wernham,

Freedom of Information Act 2000
Thank you for your request for information about Planning Search Facility
which was received on 29/03/2023.

Please see below response to your request. 

1. Please can you provide statistics for how many hours/days the planning
web page has been unavailable during the time that planning application
22/0297 has been open for consultation? The Council does not hold specific
statistics of when the Planning Portal went down, however, we can advise
the system was down for 5 days.

2. Has the online objection/comment function been available during any
such downtime? No

3. What remedy is planned to allow more time for residents to peruse the
unavailable web page? The consultation period has been extended by 7 days.

4. Will a new deadline be set and all residents sent a letter to let them
know the new date? As above, the consultation period has been extended by
7 days and residents have been sent a letter to notify them of the
extension.

5. Are you aware of the possibility of judicial administrative review if
planning regulations/laws have been broken if inadequate consultation has
been carried out? Yes, as with all planning consultations we ensure we
have fulfilled our regulatory requirements.

The supply of information in response to an information request does not
confer an automatic right to re-use the information.  Under UK copyright
law you can use any information supplied for the purposes of private study
and non-commercial research without requiring permission.  Similarly,
information supplied can also be re-used for the purposes of news
reporting.  An exception to this is photographs.

For other forms of re-use, for example publishing the information, you
would need the permission of the organisation or person who owns the
copyright.  In the case of information produced by Cumberland Council you
can re-use the information under the Open Government Licence.  For
information about this please see

[1]http://www.nationalarchives.gov.uk/doc/o...

If, however, the copyright is identified as belonging to somebody else,
you will need to apply for permission.  For information about how to
obtain permission from a third party, please go to Intellectual Property
Office’s website at

[2]https://www.gov.uk/government/organisati...

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review.  Internal review requests should be
submitted within 40 working days of the date of the response and should be
sent to [email address].  An independent reviewing officer
unconnected with the original request will review the decision. 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at: 

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF, [3]www.ico.org.uk, telephone 0303 123 1113. 

Please remember to quote the reference number above in any future
communications.

Kind regards,

Information Team

Cumberland Council

Civic Centre

Carlisle

CA3 8QG

[email address]

[4]https://www.carlisle.gov.uk/Privacy-Stat...

>
This e-mail and its attachments may include confidential information or
protectively marked material up to OFFICIAL SENSITIVE and should be
handled accordingly and, is solely for use by the intended recipient(s).
If you have received this e-mail and its attachments in error, please
notify the sender immediately, delete them and do not disclose, copy,
distribute, disclose or retain any part of them. The views and opinions
expressed by the author are not necessarily those of Cumberland Council.
The Council has scanned this e-mail and its attachments to ensure that
they are virus free. The Council can take no responsibility if a virus is
actually present and you are advised to make the appropriate checks to
confirm that they are virus free. Any email and contents sent or received
by the Council may need to be disclosed by the Council under the Freedom
of Information Act 2000. Any personal information contained within this
email and its attachments must be processed in accordance with the Data
Protection Legislation. For further information on how Cumberland Council
will process your personal information, please visit the Council’s privacy
statement at
https://www.cumberland.gov.uk/your-counc...

References

Visible links
1. http://www.nationalarchives.gov.uk/doc/o...
2. https://www.gov.uk/government/organisati...
3. http://www.ico.org.uk/
4. https://www.carlisle.gov.uk/Privacy-Stat...