How many compalints are made about ATOS nurses

The request was partially successful.

Dear Nursing and Midwifery Council,

I haven't recently fallen foul of an ATOS nurse that purports to have a myriad of medical expertise, including mind reading and observed behaviour and the lies told about me were beyond belief.

So my questions are thus:

1) what proportion of complaints are about ATOS nurses?
2) why aren't these nurses suspended from their job when a complaint has been made about them?
3) your code of conduct states and I quote from your web site:

Treat people as individuals

1. You must treat people as individuals and respect their dignity
2. You must not discriminate in any way against those in your care
3. You must treat people kindly and considerately
4. You must act as an advocate for those in your care, helping them to access relevant health and social care, information and support

because this code of conduct is not adhered to by ATOS nurses/doctors' e.g. they lie and make dangerous assumptions about patients, etc why do you allow them to be registered with you? Their being allowed to practise goes right against your code of conduct,
please advise why these people are on your register?

Yours faithfully,

C Robinson

foi&dparequest@NMC, Nursing and Midwifery Council

We acknowledge receipt of your freedom of information or subject access
request. You will receive a full reply within the statutory time limit for
response which is:  for freedom of information requests - 20 working
days;  for subject access requests, under the Data Protection Act 1998, 40
days

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foi&dparequest@NMC, Nursing and Midwifery Council

1 Attachment

Dear Mr Robinson

I write in response to your email of 28 April 2013 in which you ask, under the Freedom of Information Act 2000 (FoIA), the following:

1 What proportion of complaints are made about ATOS nurses
2 Why aren't these nurses suspended from their job when a complaint has been made about them?
3 Because this code of conduct is not adhered to by ATOS nurses/doctors' e.g. they lie and make dangerous assumptions about patients, etc why do you allow them to be registered with you? Their being allowed to practise goes right against your code of conduct, please advise why these people are on your register?

I set out my response to each item below.

1 There are currently 41 cases where the nurse was employed by ATOS when a referral about them was made to the NMC. We only started recording information about the place of employment when the incident was referred in February 2013. The figure of 41 includes cases which were received before February 2013 and were still open. Information about cases closed before February 2013 is not held. Statistics about complaints received in the year 2012-2013 are not yet available. However, the number of complaints received about nurses and midwives in the year 2011-2012 was 4,407.

2 The NMC can make an interim suspension order against a nurse but all cases are considered on an individual basis. The Screening team carries out an initial risk assessment on each referral when it is received. If particular risk factors are identified the case may be referred to an interim order hearing. Further information about the fitness to practise process, including interim orders is available on the NMC website at http://www.nmc-uk.org/Hearings/How-the-p...

3 If a nurse meets the criteria for registration or re-registration then they are admitted to the NMC register. All allegations made against nurses and midwives are considered and investigated with the ultimate sanction being a 'striking off' order. Unless a nurse is the subject of a 'striking off' order as the result of a decision of a Conduct and Competence Committee, after a full investigation and adjudication of an allegation or allegations, they remain on the register.

I have carefully considered your request. However, if you are not satisfied with this response you have the right, under Section 50 of the FoIA to appeal against this decision. You should submit your appeal within 28 days by writing to:

Jackie Smith
Chief Executive and Registrar
Nursing & Midwifery Council
23 Portland Place
London W1B 1PZ

Your appeal will be investigated in line with our internal complaints procedure which is attached. If you are not satisfied with the outcome, you should then submit a letter to the Information Commissioner by writing to:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Yours sincerely

Mrs Christine Simmons
Records Manager
Records and Archives Department
020 7681 5483

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Dear foi&dparequest@NMC,

Can I respectfully ask you why it's taken you so long to start collating complaint figures about ATOS nurses?

ATOS started in 2008 and the devastation and misery inflicted upon the mentally/physically ill by these disability denial factories are beyond belief!
(There's exposes on TV and in the news regularly)

These "nurses" are data analysts -- nothing more and it's their job to get people off benefits (no matter how severe their disability)

So my final questions are: why are you:

(1) allowing ATOS nurses on your register, when they obviously don't adhere to your code of conduct?

(2) not banning them altogether when they have broken the code of conduct and caused a patient misery and suffering?

(3) why are you allowing these so-called nurses (i.e. ATOS data analysts)to make a mockery of the whole nursing profession?

Yours sincerely,

C Robinson

foi&dparequest@NMC, Nursing and Midwifery Council

We acknowledge receipt of your freedom of information or subject access
request. You will receive a full reply within the statutory time limit for
response which is:  for freedom of information requests - 20 working
days;  for subject access requests, under the Data Protection Act 1998, 40
days

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Andy Blake, Nursing and Midwifery Council

Dear Mr Robinson,

I am writing regarding your enquiry below. The questions you have asked do not fall within the scope of the Freedom of Information Act 2000 (FoIA) as they are not requests for recorded information. I have therefore forwarded this letter on to the office of the Chief Executive of the NMC for them to deal with your questions and you should expect to receive a response from them in the near future.

Yours sincerely

Andy Blake
Records and Archives Officer
Governance Directorate

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Peter Pinto, Nursing and Midwifery Council

Dear Mr Robinson

I am responding to your recent request for information. I noted that you have already had a response from my colleagues to your request under the Freedom of Information Act.

As you may be aware, the role of the NMC is to consider concerns raised with us on the basis of whether there may be impairment of an individual nurse or midwife's fitness to practise, such as to warrant action to consider restricting or removing their registration. Where there are such concerns, a case is referred for adjudication to an NMC committee and considered by a fitness to practise panel.

I am aware of the concern that has been expressed about ATOS assessments in some quarters.

Any complaints made to us about nurses undertaking these assessments are be fully considered. I think it is right to say that we can only consider issues relating to nurses working with ATOS in the context indicated above. We are not able to look at wider issues such as decisions regarding benefits, or the fact that the DWP choose to operate an assessment process.

Thanks you for writing to the NMC about your concerns.

Yours sincerely

Peter Pinto de Sa
Head of the Office of the Chair and Chief Executive
Office of the Chair and Chief Executive

Nursing & Midwifery Council
23 Portland Place
London W1B 1PZ
www.nmc-uk.org

020 7436 2114 (fax)
020 7333 9333 (advice centre)

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D Robinson left an annotation ()

Why do they keep saying they can't deal with benefits when no one asked them to, something stinks in the state of Denmark and there has to be REASON WHY THEY ARE ALLOWING THE ABUSE OF VERY ILL PATIENTS. Has the govt told them to ignore all complaints? Has ATOS got something to do with it. It's very, VERY sinister why they won't do something, until there's an expose about them, I guess we won't know

Dear Nursing and Midwifery Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Nursing and Midwifery Council's handling of my FOI request 'How many complaints are made about ATOS nurses'.

Why Oh why do you keep mentioning benefits and the fact they do assessments with ATOS nurses, IF I HAVE AN AXE TO GRIND WITH THE DWP I WILL SEND THEM AN FOI AND NOT YOU! I may not be medically trained, nonetheless, I do have an IQ over 100! And UNTIL YOU STOP LETTING these charlatan-ATOS nurses' practise, you are going to be hounded and harassed until you do something about it.
Why do you regard disabled people as unworthy of protection? I of course refer to your recent ruling that a severely mentally-unbalanced nurse, could "only work for ATOS" - WHY IS THIS? I HAVE THE PROOF IF YOU WOULD LIKE ME TO FORWARD IT TO YOU?
Until you stop allowing ATOS nurses (and their ilk)- that you proven complaints about them - to register with you, you are going to be constantly hounded by very angry Disabled people, especially when you keep on droning on about benefits!
WHEN WE YOU GET IT!!!
WE ARE NOT COMPLAINING ABOUT BENEFITS!!!
WE ARE COMPLAINING ABOUT THE CHARLATANS
THAT YOU ARE ALLOWING TO PRACTISE!!!!!!!

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/h...

Yours faithfully,

C Robinson

foi&dparequest@NMC, Nursing and Midwifery Council

We acknowledge receipt of your freedom of information or subject access
request. You will receive a full reply within the statutory time limit for
response which is:  for freedom of information requests - 20 working
days;  for subject access requests, under the Data Protection Act 1998, 40
days

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foi&dparequest@NMC, Nursing and Midwifery Council

Dear C Robinson

I write in response to your email of 14 September 2013 in which you request an internal review of the Nursing and Midwifery Council's (NMC) handling of your freedom of information request which was entitled 'How many complaints are made about ATOS nurses'.

I have checked our records and we provided a full response to your request. This set out what information we could and couldn't provide to you and any relevant explanations as to why. In addition the response was provided within the statutory time limit of 20 working days.

In your email of 14 September 2013 you make comments and complain about nurses employed by Atos being able to practise and state that the NMC is going to be "...hounded and harassed until you do something about it". These comments and complaints do not constitute grounds for an internal review of your freedom of information request.

Can you please clarify on what grounds you are appealing the NMC's handling of your request.

A freedom of information request is one for recorded information. The Information Commissioner's guidance document "Making a request for information" states:

"The FOIA gives you a 'right to know'. You have a legal right to request any recorded information held by a public authority, such as a government department, local council or state school.

* You can ask for any information you think a public authority may hold. The right only covers recorded information.
* Your request can be in the form of a question, but the authority does not have to answer your question if this would mean creating new
information or giving an opinion or judgement that is not already recorded.
* You should clearly identify the information you want."

A freedom of information request is the incorrect avenue through which to pursue a complaint or to ask questions which require an opinion or judgement that is not already recorded information. If you wish to make a complaint, information about how to do this is available on the NMC website via the following link http://www.nmc-uk.org/About-us/How-to-ma...

Yours sincerely


Mrs Christine Simmons
Records Manager
Records and Archives Department

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H Jackson left an annotation ()

The complaint you made about the NMC saying they don't get involved with benefit decisions, etc., is almost verbatim what the GMC uses in its responses to the same complaints...

Go figure.