Housing Software

Dear Mr Tidswell,

Please accept my apology that you have not received a response to your FOI request. Could I please ask whether or not you received an acknowledgement ?

I am making enquires and will endeavour to provide you with a response as soon as possible.

Regards

Beryl Jones

Swyddog Gwybodaeth Corfforaethol a Chwynion Dros Dro – Cyngor Sir Ynys Môn
Interim Corporate Information and Complaints Officer - Isle of Anglesey County Council

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Dear Jacob,

Further to your FOI request below please accept my apologies for the delay
in responding.

Our response is noted below.

Question Response
1a. Who is the incumbent supplier for the MRI Social Housing Management
provision of the council's Housing Register Software
software?   
1b. Start date and duration of the Start 18/11/22 – end 17/11/25.
contract?
1c. Has a decision been made as to whether No
the existing contract will be
renewed/extended?
1d. What has been the average annual spend £3975.00 annual support and
to date for the council's current Housing maintenance made up of
Register software? supporting modules, Lettings,
Voids, and Common.  These are
shared with other modules
within the solution.
1e. Who is the senior officer (outside of Ned Michael - Head of Housing
procurement) responsible for this contract? Services
1f. Please provide any Original contract dated 18th
specification/documentation relating to the November 2011 between Orchard
last procurement exercise for this contract Information Systems LTD and
Isle of Anglesey County
Council. In accordance with
the terms of this contract, in
November 2018 Isle of Anglesey
County Council exercised the
option to extend for a further
4 year term up to November
2022 and again in 2022 for a
further 3 year term up to
17^th November 2025.  Orchard
Information Systems was
acquired by MRI March 31^st
2020
   
2a. Who is the incumbent supplier for the MRI Social Housing Management
councils Homelessness Case Management Software
software?
2b. Start date and duration of the Start 18/11/22 – end 17/11/25.
contract?
Case Management is part of the
Business Process Management
function within the MRI
product. Our housing
management solution was
originally  procured as a
package of solutions in 2011.
2c. Has a decision been made as to whether No
the existing contract will be
renewed/extended?
2d. What has been the average annual spend £4787.00 annual support and
to date for the council's current maintenance made up of
Homelessness Case Management software? supporting modules, BPM, Case
and Contact, Common and
Homelessness.  These are
shared with other modules
within the solution.
2e. Who is the senior officer (outside of Ned Michael - Head of Housing
procurement) responsible for this contract? Services
2f. Please provide any Original contract dated 18th
specification/documentation relating to the November 2011 between Orchard
last procurement exercise for this contract Information Systems LTD and
Isle of Anglesey County
Council. In accordance with
the terms of this contract, in
November 2018 Isle of Anglesey
County Council exercised the
option to extend for a further
4 year term up to November
2022 and again in 2022 for a
further 3 year term up to
17^th November 2025.  Orchard
Information Systems was
acquired by MRI March 31^st
2020

If you are dissatisfied with any aspect of this response to your request
for information, and / or the decision made to withhold information, you
may ask for an internal review.  Please address your correspondence to the
Corporate Information & Complaints Officer, Legal Services, Council
Offices, Llangefni, Ynys Môn LL77 7TW (e-mail: [1][email address].cymru)
The Council is not obligated to undertake internal reviews which do not
satisfy the requirements of the Code of Practice issued under section 45
of the Freedom of Information Act 2000. Your request for an internal
review will be considered in accordance with the Code and you will be
informed of the Council’s decision as soon as possible.

If you are not content with the outcome of any internal review you have
the right to apply directly to the Information Commissioner, Wycliffe
House, Water Lane, Wilmslow SK9 5AF.  Please note that the Information
Commissioner is likely to expect internal review procedures to have been
exhausted before beginning his investigation

Regards

Beryl Jones

Swyddog Gwybodaeth Corfforaethol a Chwynion Dros Dro – Cyngor Sir Ynys Môn

Interim Corporate Information and Complaints Officer  - Isle of Anglesey
County Council

[2]cymraeg_ysgrifennwch

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