Thank you for contacting Derby Homes.  Your Freedom Of Information request
has been received and we will respond to it within the statutory
guidelines.  If however you do not receive a response within the guideline
period please contact the Derby Homes Enquiry Centre on 01332 888777 and
ask to speak to the Freedom Of Information Officer.

Further details can be found at www.derbyhomes.org

Did you know that you can now view your rent account,  pay your rent
online, report a repair and more on Derby Homes website?  Information
about this and all of our services can be found on [1]www.derbyhomes.org

** Corona Virus Update –The safety and well-being of individuals is the
utmost priority at this time. The Information Governance Team acknowledges
that services are currently under a lot of pressure. We understand that
statutory deadlines may not be adhered to and we are fully supportive of
this position. We will manage requestors’ expectations to the best of our
ability. This approach is supported by the Information Commissioners
Office.**

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To view Derby Homes Fair Processing Notice please visit
[2]derbyhomes.org/about/fairprocessingnotice/

══════════════════════════════════════════════════════════════════════════

Derby Homes Limited is a local authority controlled company, being under
the control of Derby City Council. Registered number 4380984. Registered
Office 839 London Road, Derby DE24 8UZ. The views expressed in this email
are personal and may not necessarily reflect those of Derby Homes Ltd,
unless explicitly stated otherwise. This email, and any files transmitted
with it, are confidential and intended solely for the use of the
individual or entity to whom they are addressed. If you have received this
email in error, please notify me immediately. If you are not the intended
recipient of this email, you should not copy it for any purpose, or
disclose its contents to any other person. Senders and recipients of email
should be aware that under the Data Protection Act 2018 and Freedom of
Information Act 2000, the contents may have to be disclosed. This footnote
also confirms that this email message has been swept by Microsoft Office
365 for the presence of computer viruses. However, we cannot accept
liability for viruses that may be in this email. We recommend that you
check all emails with an appropriate virus scanner.

══════════════════════════════════════════════════════════════════════════

References

Visible links
1. http://www.derbyhomes.org/
2. https://www.derbyhomes.org/about/fairpro...

Dear Jacob,

I acknowledge your request for information received on 30/08/2023.

Your request is being considered and you will receive the information requested as soon as possible, but in any case by the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000 (FOI) unless the information requested is subject to a statutory exemption on disclosure or the information contains reference to a third party.

For your information, the Act defines a number of exemptions, which may prevent release of the information you have requested. Some exemptions are subject to a public interest test. There will be an assessment and if any of the exemption categories apply and any relevant public interest test is weighed in favour of withholding the information it will not be released. You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may need to be consulted before a decision is taken on whether the information can be released to you. You will be informed if this is the case.

If you have any queries or concerns then please contact:
Information Governance
Derby Homes Limited
839 London Road
Derby
DE24 8UZ
Email: [Derby Homes request email]

Further information is also available from the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
www.ico.org

Kind regards,
Alice

Alice Fletcher (she/her)| Information Governance Manager | Derby Homes Limited, 839 London Road, Derby DE24 8UZ | www.derbyhomes.org
"High quality services for people, homes and communities."
derbyhomes.org | /derbyhomes | @DerbyHomes |Contact me on Teams!

show quoted sections

Dear Jacob, 

We have now completed the search for the information you requested and the
information is below.

Your request and our response:

1a. Who is the incumbent supplier for the provision of the council's
Housing Register software?

1b. Start date and duration of the contract?

1c. Has a decision been made as to whether the existing contract will be
renewed/extended?

1d. What has been the average annual spend to date for the council's
current Housing Register software?

Qs 1a-1d – We are applying Section 21 of the FOIA 2000 – Information
reasonably accessible by other means: This information is available on
page 9 of the Derby Homes Contract Register, which can be accessed through
the Procurement page on our website –
[1]https://www.derbyhomes.org/about-us/tran...

1e. Who is the senior officer (outside of procurement) responsible for
this contract?

We are applying Section 40(2) of the FOIA 2000 – Personal information: The
information requested is personal data of a third-party subject and
therefore to disclose would contravene Data Protection principles.

1f. Please provide any specification/documentation relating to the last
procurement exercise for this contract

We are applying Section 31(3) of the FOIA 2000 - Law Enforcement: We can
neither confirm or deny we hold this information - please see the IT
security/cyber security guidance published on Derby City Council’s website
at [2]https://derby.gov.uk/cyber-foi/ for more information about
non-disclosure reasons.

2a. Who is the incumbent supplier for the councils Homelessness Case
Management software?

2b. Start date and duration of the contract?

2c. Has a decision been made as to whether the existing contract will be
renewed/extended?

2d. What has been the average annual spend to date for the council's
current Homelessness Case Management software?

Qs 2a-2d – We are applying Section 21 of the FOIA 2000 – Information
reasonably accessible by other means: This information is available on
page 9 of the Derby Homes Contract Register, which can be accessed through
the Procurement page on our website –
[3]https://www.derbyhomes.org/about-us/tran...

2e. Who is the senior officer (outside of procurement) responsible for
this contract?

We are applying Section 40(2) of the FOIA 2000 – Personal information: The
information requested is personal data of a third-party subject and
therefore to disclose would contravene Data Protection principles.

2f. Please provide any specification/documentation relating to the last
procurement exercise for this contract

We are applying Section 31(3) of the FOIA 2000 - Law Enforcement: We can
neither confirm or deny we hold this information - please see the IT
security/cyber security guidance published on Derby City Council’s website
at [4]https://derby.gov.uk/cyber-foi/ for more information about
non-disclosure reasons.

Supply to you of any material does not give you the right to use it in a
way that breaches the copyright or other intellectual property rights in
that material. For example publishing or otherwise re-using it for
commercial purposes or sending any marketing material or spam emails. You
must get the consent of the copyright owner which may involve the granting
of a licence and the application of a fee. 

This does not restrict your rights under the fair dealing provisions of
the Copyright, Designs and Patents Act 1988. 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:
[5][email address]. 

Please remember to quote the reference number above in any future
communications. 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF. 

Kind regards,

Alice

Alice Fletcher (she/her)| Information Governance Manager | Derby Homes
Limited, 839 London Road, Derby DE24 8UZ | [6]www.derbyhomes.org

"High quality services for people, homes and communities."

[7][IMG][8] derbyhomes.org | [9]/derbyhomes | [10] @DerbyHomes |

══════════════════════════════════════════════════════════════════════════

To view Derby Homes Fair Processing Notice please visit
[11]derbyhomes.org/about/fairprocessingnotice/

══════════════════════════════════════════════════════════════════════════

Derby Homes Limited is a local authority controlled company, being under
the control of Derby City Council. Registered number 4380984. Registered
Office 839 London Road, Derby DE24 8UZ. The views expressed in this email
are personal and may not necessarily reflect those of Derby Homes Ltd,
unless explicitly stated otherwise. This email, and any files transmitted
with it, are confidential and intended solely for the use of the
individual or entity to whom they are addressed. If you have received this
email in error, please notify me immediately. If you are not the intended
recipient of this email, you should not copy it for any purpose, or
disclose its contents to any other person. Senders and recipients of email
should be aware that under the Data Protection Act 2018 and Freedom of
Information Act 2000, the contents may have to be disclosed. This footnote
also confirms that this email message has been swept by Microsoft Office
365 for the presence of computer viruses. However, we cannot accept
liability for viruses that may be in this email. We recommend that you
check all emails with an appropriate virus scanner.

══════════════════════════════════════════════════════════════════════════

References

Visible links
1. https://www.derbyhomes.org/about-us/tran...
2. https://derby.gov.uk/cyber-foi/
3. https://www.derbyhomes.org/about-us/tran...
4. https://derby.gov.uk/cyber-foi/
5. mailto:[email address]
6. http://www.derbyhomes.org/
file:///tmp/blocked::http:/www.derbyhomes.org/
7. https://www.derbyhomes.org/
8. http://www.derbyhomes.org/
https://www.derbyhomes.org/
9. https://www.facebook.com/derbyhomes/
10. https://twitter.com/DerbyHomes
11. https://www.derbyhomes.org/about/fairpro...