Housing Registration timing

RABI Aryal made this Freedom of Information request to Greenwich Borough Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Greenwich Borough Council,
How long does it normally take to be listed or register in the housing register after application made? Can you provide information of applicants who applied in February 2022 and how long did they wait to be registered in your housing register please ?

Yours faithfully,
Ravi

foi, Greenwich Borough Council

Dear Sir/Madam

 

Thank you for your Freedom of Information request dated 13/01/2024

 

Based on the information you have provided, we have considered your
request to be invalid because you have not provided us with your full name
in the body of your email to give us a reasonable indication of your
identity. 

 

In order for a Freedom of Information Act request to be considered, the
request must be in writing, state the full name of the applicant, give a
contactable email address for correspondence and outline the information
requested. 

 

If you provide us with your full name, we will consider your request in
accordance with the Act.

 

If you have any queries about this request, please contact me.

 

 

Yours sincerely,

 

David White

Head of Information, Safety and Community Services

Directorate of Communities, Environment & Central

Royal Borough of Greenwich

 

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8[1]www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

 

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Dear foi,
My full name is Rabi Aryal

Yours sincerely,

RABI Aryal

foi, Greenwich Borough Council

Dear Sir/Madam,

 

FOI request: FOI-1291

 

Thank you for your request dated 02/02/2024

 

Your request will be answered by 01/03/2024

 

If you have any queries about this request, please contact me, quoting the
reference number above.

 

Yours sincerely,

 

David White

Head of Information, Safety and Community Services

Directorate of Communities, Environment and Central

Royal Borough of Greenwich

 

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 [1]www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

show quoted sections

foi, Greenwich Borough Council

Dear Sir/Madam,

 

FOI request: FOI-1291

 

Please accept our sincere apologies for a delay in providing a response to
your FOI request.

We apologise for any inconvenience this may cause. The service providing
you with your response has been chased today and they do remain committed
to responding to your request as soon as possible.

 

Yours sincerely,

 

Freedom of Information Team

Directorate of Communities, Environment and Central

Royal Borough of Greenwich

 

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 [1]www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

From: foi <[Greenwich Borough Council request email]>
Sent: Friday, February 2, 2024 2:23 PM
To: 'RABI Aryal' <[FOI #1071305 email]>
Cc: foi <[Greenwich Borough Council request email]>
Subject: FOI-1291: Internal review of Freedom of Information request -
Housing Registration timing

 

Dear Sir/Madam,

 

FOI request: FOI-1291

 

Thank you for your request dated 02/02/2024

 

Your request will be answered by 01/03/2024

 

If you have any queries about this request, please contact me, quoting the
reference number above.

 

Yours sincerely,

 

David White

Head of Information, Safety and Community Services

Directorate of Communities, Environment and Central

Royal Borough of Greenwich

 

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 [2]www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

show quoted sections

foi, Greenwich Borough Council

Dear Sir/Madam,

 

FOI request: FOI-1291

 

Thank you for your request dated 02/02/2024

 

Our response is as follows:

 

How long does it normally take to be listed or register in the housing
register after application made?

 

According to the Allocations Policy Section 3.1

 

The Council operates an on-line housing application service. On submission
of the on-line application, the Council will verify the details and
confirm registration. 

 

However, registration of housing applications is currently taking between
six to eight months due to huge number of applications received.

 

 

Can you provide information of applicants who applied in February 2022?

 

We confirm we hold information about applicants who applied in February
2022.  However, this information is being withheld in accordance with
section 40(2) of the Act, as the information constitutes third party
data.  Section 40(2) provides that personal data about third parties is
exempt information if one of the conditions set out in section 40(3) is
satisfied.  Under the Act disclosure of this information would breach the
fair processing principle contained in the Data Protection Act, where it
would be unfair to the applicants if we were to disclose this information
without their consent.  Also there is a reasonable expectation from the
applicants that this information would be confidential.

 

However, we can confirm that 416 applications were submitted February
2022.

 

 

And how long did they wait to be registered in your housing register
please?

 

Out of the 416 applications received, some applications were registered
within one month, two months and some waited 10 months to be registered. 

 

 

 

If you have any queries about this correspondence, please contact me,
quoting the reference number above.

If you are not satisfied with our response to your request, you can ask
for an Internal Review.  Internal review requests must be submitted within
two months of the date of receipt of the response to your original
request.  If you wish to do this, please contact us in writing, setting
out why you are dissatisfied.

If you are not satisfied with the outcome of the Internal Review, you may
apply directly to the Information Commissioner (ICO) for a decision. 
Generally, the ICO cannot make a decision unless you have exhausted the
Internal Review procedure provided by the Council. You can contact the ICO
by emailing [1][email address], or by post at Customer Contact,
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
SK9 5AF.

 

Yours sincerely,

 

David White

Head of Information, Safety and Community Services

Directorate of Communities, Environment and Central

Royal Borough of Greenwich

 

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 [2]www.royalgreenwich.gov.uk

ü Please consider the environment before printing this email

 

 

 

 

From: foi <[Greenwich Borough Council request email]>
Sent: Friday, February 2, 2024 2:23 PM
To: 'RABI Aryal' <[FOI #1071305 email]>
Cc: foi <[Greenwich Borough Council request email]>
Subject: FOI-1291: Internal review of Freedom of Information request -
Housing Registration timing

 

Dear Sir/Madam,

 

FOI request: FOI-1291

 

Thank you for your request dated 02/02/2024

 

Your request will be answered by 01/03/2024

 

If you have any queries about this request, please contact me, quoting the
reference number above.

 

Yours sincerely,

 

David White

Head of Information, Safety and Community Services

Directorate of Communities, Environment and Central

Royal Borough of Greenwich

 

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 [3]www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

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