Housing register application

Response to this request is delayed. By law, Lewisham Borough Council should normally have responded promptly and by (details)

Dear Lewisham Borough Council,

Could I please have a copy of Lewisham Council's current housing register application which is used to access the social housing waiting list. I would like the information provided as a word document or pdf.

Yours faithfully,

Jo Staines

Foi, Customer, Lewisham Borough Council

Dear Jo,

 

Re: Freedom of Information Act 2000

Environmental Information Regulations 2004

Reference No: 4706286

 

Thank you for your recent request.

 

Your request is being considered and you will receive a response within
the statutory timescale of 20 working days, subject to the application of
any exemptions. Where consideration is being given to exemptions the 20
working day timescale may be extended to a period considered reasonable
depending on the nature and circumstances of your request. In such cases
you will be notified and, where possible, a revised time-scale will be
indicated. In all cases we shall attempt to deal with your request at the
earliest opportunity.

 

There may be a fee payable for the retrieval, collation and provision of
the information requested where the request exceeds the statutory limit or
where disbursements exceed £10. In such cases you will be informed in
writing and your request will be suspended until we receive payment from
you or your request is modified and/or reduced.

 

Your request may require either full or partial transfer to another public
authority. You will be informed if your request is transferred.

 

If we are unable to provide you with the information requested we will
notify you of this together with the reason(s) why and details of how you
may appeal (if appropriate).

 

Please note that the directorate team may contact you for further
information where we believe that the request is not significantly clear
for us to respond fully.

 

 

Kind regards

Corporate Complaints, Casework and Information Governance Team

 

 

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Foi, Customer, Lewisham Borough Council

1 Attachment

Dear Jo,

 

Re: Freedom of Information Act 2000

Environmental Information Regulations 2004

Reference No: 4706286

 

Thank you for your request for information held by London Borough of
Lewisham. I have included below a copy of your request, followed by the
Council’s response.

 

Could I please have a copy of Lewisham Council's current housing register
application which is used to access the social housing waiting list. I
would like the information provided as a word document or pdf.

 

We confirm that the requested information is not held.

 

As the Housing Register Application is an online process we do not have
the Application form in a Document or PDF.

However we are able to provide the Attached Power Point Presentation
constructed by staff which is used as a Guide to applying through the
online process.

 

We also wish to refer you to the Online Application itself on the
following Website:
[1]https://www.lewishamhomesearch.org.uk/Da...

 

We hope you will find this information helpful.

 

You are free to use the information provided for your own purposes,
including any non-commercial research you are doing and for the purposes
of news reporting. Any other re-use, for example commercial publication,
requires the permission of the copyright holder. You may apply for
permission to re-use this information by submitting a request to
[2][email address]

 

You have a right of appeal against this response which you can exercise by
writing to: Information Governance – 1st Floor Laurence House, 1 Catford
Road, London, SE6 4RU at: [3][email address]

 

This must be requested within 40 working days of the date of this
response.

 

If you remain dissatisfied after receiving this decision, you then also
have a further right of appeal, which you can make in writing, stating
your reasons to the regulating body, the Information Commissioner's
Office. Contact details are outlined below:

 

[4]https://ico.org.uk/global/contact-us/

 

Telephone: 0303 123 1113.

 

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

Yours sincerely

 

Cameron Payami

 

Corporate Complaints, Casework & Information Governance Team

London Borough of Lewisham

1st Floor Laurence House, 1 Catford Road, London, SE6 4RU

 

 

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Dear Lewisham Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Lewisham Borough Council's handling of my FOI request 'Housing register application'.

My request was refused as the council said the application form was only an online form. However, a version of the online form must exist to be approved by senior staff and as a basis for the person who created the website. As the person who created the questions would have been in the housing department and the people creating the website will not have housing knowledge. Please provide that copy of the housing register application in response to my request.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/h...

Yours faithfully,

Jo Staines

Foi, Lewisham Borough Council

Dear Jo Staines

Re: Freedom of Information Act 2000
Environmental Information Regulations 2004
Reference No:4706286- Appeal

Thank you for your email.

We acknowledge receipt of your appeal of our response to your information request, reference number 4706286 . We will now undertake a review of our original response. We will endeavour to respond to you within 20 working days.

Yours sincerely

Wendy Stevens
Senior Customer Resolutions Officer
Corporate Complaints, Casework & Information Governance Team.

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