Dear Royal Borough of Kensington and Chelsea,

How long is the average amount of time families on the priority homeless register are in temporary accommodation?

How many families that are on your priority homeless register have been waiting for a permanent property for more than 6 years?

When do you decide a family has waited long enough and give them a direct offer of housing?

Yours faithfully,
miss smith

Waller, Horatio: CP-ICT: RBKC, Royal Borough of Kensington and Chelsea

Dear Ms Smith,




I am responding to your request under the Freedom of Information Act 2000,
which we received on 5 March 2018 (via email – see below), for information
held by the Council.


Please find responses to your request in red-type below.




I trust this has satisfied your request. Should you be unhappy with the
handling of your request, the Council has an internal complaints process
for handling FOIA complaints. Complaints are reviewed by the Chief
Solicitor and Monitoring Officer or her nominee. A form is available from
our website to lodge your complaint
Please contact us if you do not have website access and we can provide you
with a copy of the form. Following this review, should you still be
unhappy with how your information request has been handled, you have a
further right to appeal to the Information Commissioner who is responsible
for ensuring compliance with FOIA.  


Yours sincerely


Senior Information Governance and Management Officer

Information Management

Information Technology 

[2]Royal Borough of Kensington and Chelsea || [3]Westminster City Council



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Dear Waller, Horatio: CP-ICT: RBKC,
Would you please put your reply in a format that is not deliberately confusing to read.

Yours sincerely,

Miss Smith

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