Housing payments made by Direct Debit

The request was successful.

Dear Mid Devon District Council,

Please can you tell me the % of tenants and leaseholders using direct debit as their payment method for rent or service charges?

Please can you give me the percentage based on:

The % of people paying by DD as a % of all people liable to make a payment? (calculation excludes those on full benefit)

% paying by DD as a % of all tenants and leaseholders (statistic includes those on full benefit and therefore not making a payment)

Yours faithfully,

Zachary Jones

Freedom Of Information, Mid Devon District Council

For the attention of Zachary Jones

Ref. FOI 02907

Thank you for your request for information about housing payments dated 16th April 2014. Your request was received on the same day and I am dealing with it under the Freedom of Information Act 2000. You should expect a formal response to your request by 14th May 2014.

In some cases a fee may be payable and if this is the case, I will let you know. A fees notice will be issued to you and you will be required to pay before we proceed to deal with your request.

If you have any queries regarding the contents of this email please do not hesitate to contact me. Please remember to quote the reference number provided in any future communications.

Yours sincerely

Alexander Barwell - Information Management Assistant
Mid Devon District Council
Phoenix House
Phoenix Lane
Tiverton
Devon
EX16 6PP

Tel. 01884 255255
Email [Mid Devon District Council request email]

*Please note that emails may be disclosed in response to requests made under the Data Protection Act 1998 and the Freedom of Information Act 2000.

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Freedom Of Information, Mid Devon District Council

2 Attachments

For the attention of Zachery Jones

FOI 02907

I write in response to your email to Mid Devon District Council, requesting information about direct debits. Your request was received on 16th April 2014 and has been dealt with under the Freedom of Information Act 2000.

Please find attached a formal response to your request.

If you have any queries regarding the contents of this email do not hesitate to contact me. Please remember to quote the reference number provided above in any future communications.

If you are dissatisfied with the service that you have received in relation to your request and wish to make a complaint or request a review of our decision, you should write to Customer Services, Mid Devon District Council, Phoenix House, Phoenix Lane, Tiverton, EX16 6PP. Alternatively you can email [email address].

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Authority. You can write to the Information Commissioner at The Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Alternatively you can email [email address].

Yours sincerely

Alexander Barwell – Information Management Assistant
Mid Devon District Council
Phoenix House
Phoenix Lane
Tiverton
Devon
EX16 6PP
Tel: 01884 255255
Email: [Mid Devon District Council request email]

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