Housing Confident policy

The request was successful.

Dear Department for Work and Pensions,

Very recently, the Secretary of State told Parliament:

‘[We] have introduced a “Housing Confident” scheme to ensure that universal credit work coaches talk to claimants about housing and that work coaches are alert to the support that claimants might need. It is about properly understanding the claimant’s needs, and this can extend to providing budgeting advice or, when needed, arranging for direct payments to landlords.”

I can find no details of this scheme in the public domain.

Please supply full details of this policy, accompanied with:

Appropriate guidance to staff

Information on the scheme for claimants and/or landlords - or advice on when when this information will be made available.

Yours faithfully,

Andrew Dutton
Derbyshire County Council Welfare Rights

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DWP Strategy Freedom of Information, Department for Work and Pensions

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Dear DWP Strategy Freedom of Information,

The time allowed by law for you to respond to my query has now passed.

As this is a policy announced in Parliament by the Secretary of State, I struggle to understand why details are not easily to hand. There is still no public information whatsoever relating to this policy.

I reaffirm my request and request further action.

Yours sincerely,

Andrew Dutton

DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment


Please see the attached reply to your Freedom of Information request.



Yours sincerely


DWP Strategy FoI Team