Housing benefit and council tax benefit mandatory reconsiderations

The request was partially successful.

Dear Westminster City Council,

I would like to request the following information:

1, the number of housing benefit and council tax benefit decisions taken over the last four years by an outsourced provider/contractor

2, the number of checks undertaken by the council of outsourced housing benefit and council tax benefit decisions over the last four years. Such checks are required under the Contracting Out (Functions of Local Authorities: Income-Related Benefits) Order 2002, rule 4.

3, the proportion of checked decisions that were considered by the council
to be erroneous

4, the efforts made by outsourced providers to prevent such errors from
recurring.

5, the number of mandatory reconsiderations lodged against housing benefit and council tax benefit decisions for each of the last four years

6, the number of mandatory reconsiderations in favour of the individual claimant

7, the identity of the body under such mandatory reconsiderations, ie the council or an outsourced provider and

8, the identity of that outsourced provider.

Thanks.

Yours faithfully,

Robert Thomas

Microsoft Outlook,

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Date: Tue, 10 Dec 2019 15:58:11 +0000
From: Robert Thomas <[FOI #626544 email]>
To: FOI requests at Westminster City Council <[Westminster City Council request email]>
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Subject: Freedom of Information request - Housing benefit and council tax
benefit mandatory reconsiderations
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Westminster City Council

Information request
Our reference: 12987174

--------------------------------------------------------------------------

 
Dear Mr Thomas
 
Thank you for contacting Westminster City Council's Information Management
Team. 

Your query will be allocated for response, and someone will contact you
within 5 working days to confirm the details of your request. 

Please see the Council's website for further information on the Freedom of
Information Act
- [1]http://www.westminster.gov.uk/services/c...

Kind regards, 
 
Information Management Team
Westminster City Council
64 Victoria Street
London
SW1E 6QP
[email address]
 
NOTE: Please do not edit the subject line when replying to this email.
 

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Westminster City Council

Information request
Our reference: 12987174

--------------------------------------------------------------------------

 
Dear Mr Thomas,
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 10
December 2019.
 
Request summary
 
I would like to request the following information:
1, the number of housing benefit and council tax benefit decisions taken
over the last four years by an outsourced provider/contractor
2, the number of checks undertaken by the council of outsourced housing
benefit and council tax benefit decisions over the last four years. Such
checks are required under the Contracting Out (Functions of Local
Authorities: Income-Related Benefits) Order 2002, rule 4.
3, the proportion of checked decisions that were considered by the council
to be erroneous
4, the efforts made by outsourced providers to prevent such errors from
recurring.
5, the number of mandatory reconsiderations lodged against housing benefit
and council tax benefit decisions for each of the last four years
6, the number of mandatory reconsiderations in favour of the individual
claimant
7, the identity of the body under such mandatory reconsiderations, ie the
council or an outsourced provider and
8, the identity of that outsourced provider.
 
We are dealing with your request under the Freedom of Information Act 2000
and we aim to send a response by 10 January 2020.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours sincerely
 
Westminster City Council
Email: [email address]
Web: [1]www.westminster.gov.uk
 
NOTE: Please do not edit the subject line when replying to this email.
 

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Westminster City Council

1 Attachment

Information request
Our reference: 12987174

--------------------------------------------------------------------------

 
Dear Mr Thomas
 
Thank you for your request for information received on 10 December 2019.
 
Please find attached our response to your request.

If you are dissatisfied with your response please send your Internal
Review request to the email address below

[1][email address]

 
Yours sincerely
 
 
Westminster City Council
Tel: 0207 641 3921
Email: [email address]
Web: [2]www.westminster.gov.uk
 
NOTE: Please do not reply to this email.
 

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