Housing benefit and council tax benefit mandatory reconsiderations

The request was partially successful.

Dear Luton Borough Council,

I would like to request the following information:

1, the number of mandatory reconsiderations lodged against housing benefit and council tax benefit decisions for each of the last four years
2, the number of mandatory reconsiderations in favour of the individual claimant
3, the identity of the reviewing body, ie the council or an outsourced provider and, if the latter, the identity of that outsourced provider.

Thank you.

Yours faithfully,

Robert Thomas

Dear Luton Borough Council,

Please could you respond to my FOI request? Thanks.

Yours faithfully,

Robert Thomas

LBC Feedback, Luton Borough Council

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LBC Feedback, Luton Borough Council

 

 

 

Our Reference: B38754

 

Dear Robert Thomas

 

Re: Your Freedom of Information Request

 

I write in response to in response to your Freedom of Information request.

 

1, The number of mandatory reconsiderations lodged against housing benefit
and council tax benefit decisions for each of the last four years.

 

2, The number of mandatory reconsiderations in favour of the individual
claimant.

 

3, The identity of the reviewing body, ie the council or an outsourced
provider and, if the latter, the identity of that outsourced provider.

 

year            Total   revised upheld 
2016/7  3423    1767            259    
2017/8  2641    1046            397    
2018/9  3910    2930            980    
2019/20 1580    1302            278     up to 18th December 2019.

 

I hope this information is helpful.

 

Next Steps

If you are not satisfied with my response you can ask for an internal
review by contacting us at the address above or by email at
[1][Luton Borough Council request email]. Please set out any specific concerns you have.
Please quote the reference number provided above when contacting us.

 

Should you remain unhappy with the internal review, you can refer your
concerns to the Information Commissioner:

 

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Cheshire

SK9 5AF

Telephone: 0303 123 1113

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Yours sincerely,

 

Sana Khan

Complaints and Information Compliance Officer

Business Intelligence

Luton Council

01582 546398

 

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