RE: Your request under the Freedom of Information Act 2000

Case Reference: RFI 2587

Dear Paul Ashby

Thank you for your email dated 2 May 2020.

From 1 April the Council will be temporarily suspending the handling of non-urgent requests for information under the Freedom of Information Act (FOI) and the Environmental Information Regulations (EIR), so our staff can prioritise their critical work to respond to COVID19, including support for our most vulnerable residents. All information request submissions will be logged and acknowledged, and will be actioned as soon as resources become available.

Please bear with us during this unprecedented time and consider whether you still wish to submit your information request under the current circumstances.

Disclosures Team
Cheshire West and Chester Council
Tel: 0300 123 8 123
Email: [email address]
Location: Cheshire West and Chester Council, 4 Civic Way, Ellesmere Port CH65 0BE
Visit: cheshirewestandchester.gov.uk

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Dear Paul Ashby,

Thank you for your request for information of 2 May 2020 which has been
logged as RFI 2587 and has been dealt with under the Freedom of
Information Act 2000. We confirm that Cheshire West and Chester Council
holds information relating to your request. We apologise for the delay in
responding.

For the purpose of clarity your request has been reproduced below:

Could you please state your Housing Benefit Rates that are current being
used to calculate Housing Benefit awards to the public

Response

Please see the attached link where the information can be found

[1]https://www.cheshirewestandchester.gov.u...

We trust this answers your query.

The Council considers that your request has been answered in full by
either confirming that information is not held, providing you with the
information requested, or explaining why any information has been withheld
and the reasons for any redaction. Where applicable, the Council has also
told you the reasons for the delay in responding to your request.

If you are unhappy with the way your request for information has been
handled you can request a review by writing to the Disclosures Team within
40 working days from the date of the Council’s response.

You are entitled to a review by the Council if:

•             You are dissatisfied with the Council’s explanation of why
the application was not dealt with within the 20 working day time limit.

•             All the information requested is not being disclosed and you
have not received an explanation why some information is not being
disclosed.

•             A reason for the disclosures under the request being refused
is not received.

•             You consider that exemptions have been wrongly applied,
and/or

•             You consider that a fee has been wrongly applied.

Please set out your grounds for seeking a review together with what
specific part of your request those grounds apply to and the outcome you
are seeking. The Council reserves the right to ask you for clarification
of the grounds for your review request if the grounds are not clear, and
to delay commencing the review if such grounds are not provided.

The Disclosures Team can be contacted by email via:
[2][Cheshire West and Chester Council request email] or at the following address:

Disclosures Team

Cheshire West and Chester Council

4 Civic Way

Ellesmere Port

CH64 0BE

The Disclosures Team will acknowledge a request for an internal review
within 5 working days and complete the review as soon as possible and no
later than 40 working days from receipt of the request.

More information about the Council’s internal review process can be found
via:

[3]https://www.cheshirewestandchester.gov.u...

If you remain dissatisfied following the outcome of your review, you have
a right of appeal to the Information Commissioner at:

The Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Telephone: 08456 30 60 60 or 01625 54 57 45

Website: [4]www.ico.org.uk

There is no charge for making an appeal.

Yours sincerely

Disclosures Team – Customer Relations and Information

Cheshire West and Chester Council

Tel: 0300 123 8 123

Email: [5][email address]

Location: Cheshire West and Chester Council, 4 Civic Way, Ellesmere Port
CH65 0BE

Visit: cheshirewestandchester.gov.uk

Advice & Assistance

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References

Visible links
1. https://www.cheshirewestandchester.gov.u...
2. mailto:[Cheshire West and Chester Council request email]
3. https://www.cheshirewestandchester.gov.u...
4. http://www.ico.org.uk/
5. mailto:[email address]