Household recycling and waste processing by council for England

ACKNOWLEDGEMENT MESSAGE

Thank you for your enquiry which will be allocated to a member of our
Customer Service Team.

Please be aware that we are currently experiencing a high number of calls
and emails, we apologise for any delay in getting back to you. Please note
that emails received when the council offices are closed will not be read
until the offices reopen.

If your enquiry is of a very urgent nature then please call us on our
general number 01962 840222 during office opening times so we can assist
you as quickly as possible. For waste, recycling and street care enquiries
please call 0300 300 0013.

Our opening hours are Monday to Thursday 08.30am to 5.00pm and Fridays
08.30am to 4.30pm.

We aim to answer most enquiries within 5 working days, however sometimes
in busy periods this may take more time. Complex enquiries may need to be
referred to a specialist team and take longer to answer, possibly up to 10
working days, if this is the case we will contact you to explain what is
happening with your enquiry.

If you wish to renew or sign up to the garden waste collection service the
quickest way to do this is online at [1]www.winchester.gov.uk then select
the ‘Garden waste sign up' tab on the home page. To report a missed bin
please go to the waste, recycling & street cleaning page.

In the event of an emergency involving council property or services which
happens outside of our normal opening hours please call our out of hours
team on 01962 865 407 where a list of contacts detailing who may be able
to help is held.

This email and any files transmitted with it are intended solely for the
addressed individual. The information in this email may be confidential;
if you have received it in error, please accept our apologies and notify
the sender as soon as possible, and delete it from your system without
distributing or copying any information contained within it. Under UK Data
Protection and Freedom of Information legislation, the contents of this
email might have to be disclosed in response to a request. We check emails
and attachments for viruses before they are sent, but you are advised to
carry out your own virus checks. Winchester City Council cannot accept any
responsibility for loss or damage caused by viruses.

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This email and any files transmitted with it are intended solely for the
addressed individual. The information in this email may be confidential;
if you have received it in error, please accept our apologies and notify
the sender as soon as possible, and delete it from your system without
distributing or copying any information contained within it. Under UK Data
Protection and Freedom of Information legislation, the contents of this
email might have to be disclosed in response to a request. We check emails
and attachments for viruses before they are sent, but you are advised to
carry out your own virus checks. Winchester City Council cannot accept any
responsibility for loss or damage caused by viruses.

References

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Dear Darren

Thank you for your freedom of information request that was received by Winchester City Council.

The request has been logged as received and has been passed to the appropriate department to be answered. You will receive a response within 20 working days, no later than 17 February 2025.

Your reference number is : 15155

Kind regards

Mrs Lisa Chaffey
Assistant Programme Support Officer

Winchester City Council
Colebrook Street
Winchester
SO23 9LJ

Tel: 01962 848 508
Ext: 2508

winchester.gov.uk
visitwinchester.co.uk

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The data for all local authorities, which is validated is published by the
government on the following link and provides comparable validated data
for all local authorities.

[1]Local authority collected waste management - annual results - GOV.UK

The data for 23/24 is due to be published shortly, and you should approach
the government for updates on progress with this publication.

Campbell

Campbell Williams ( him / he)

Corporate Head of Service Place,

Winchester City Council

Colebrook Street

Winchester, SO23 9LJ

01962 848476

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This email and any files transmitted with it are intended solely for the
addressed individual. The information in this email may be confidential;
if you have received it in error, please accept our apologies and notify
the sender as soon as possible, and delete it from your system without
distributing or copying any information contained within it. Under UK Data
Protection and Freedom of Information legislation, the contents of this
email might have to be disclosed in response to a request. We check emails
and attachments for viruses before they are sent, but you are advised to
carry out your own virus checks. Winchester City Council cannot accept any
responsibility for loss or damage caused by viruses.

References

Visible links
1. https://www.gov.uk/government/statistics...
2. http://www.winchester.gov.uk/
3. http://www.visitwinchester.co.uk/
4. https://www.facebook.com/WinchesterCity/
5. https://twitter.com/WinchesterCity