Hospital Policy on Reasonable Adjustments under the Equality Act 2010
Ryan Jarvis made this Freedom of Information request to Cambridge University Hospitals NHS Foundation Trust as part of a batch sent to 137 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.
Dear Cambridge University Hospitals NHS Foundation Trust,
I am writing to make a formal request for information under the Freedom of Information Act 2000 regarding any policy and procedures related to the identification and implementation of reasonable adjustments for patients with disabilities, in accordance with the Equality Act 2010.
The Equality Act 2010 imposes a legal duty on organisations, including healthcare providers, to make reasonable adjustments to their services to ensure that they are accessible to individuals with disabilities, and on par with services provided to individuals without disabilities. It has come to my attention that you utilise the Reasonable Adjustment Flag on the National Care Records Service (NCRS) to record, share, and view details of reasonable adjustments for patients across the NHS in England. I am interested in understanding how you implement and adhere to this policy to ensure equitable healthcare access for patients with disabilities.
Therefore, I kindly request the following information:
A copy of your policy or guidelines regarding the identification and implementation of reasonable adjustments for patients under the Equality Act 2010.
Information on the processes and procedures in place for health and care workers within your organisation to record and communicate reasonable adjustments for patients, including the use of the Reasonable Adjustment Flag on the NCRS.
Details about the categories of adjustments and types of adjustments that can be recorded for patients on the Reasonable Adjustment Flag, as specified in the NHS guidance.
Any documents or guidelines that you provide to your staff regarding the assessment and recording of patients' needs for reasonable adjustments, including communication requirements and impairments.
Information on how you ensure that reasonable adjustments are applied promptly and consistently across all care settings within the hospital.
Any data or statistics related to the number of patients within your organisation who have been flagged as needing reasonable adjustments, and the types of adjustments commonly provided.
Information on how you comply with the legal obligation under the Equality Act 2010 to make anticipatory reasonable adjustments, particularly in cases where patients are referred or present for care.
Any additional documentation, reports, or guidance related to your efforts to satisfy your legal obligations under the Equality Act 2010 and NHS contracts.
Details on any training or education provided to staff within your organisation regarding reasonable adjustments for patients with disabilities.
The contact information of the designated individual or department responsible for overseeing the implementation of reasonable adjustments within your organisation.
Please provide the requested information in electronic format where possible, and within the statutory timeframe of 20 working days, as stipulated by the Freedom of Information Act 2000.
If there are any fees associated with processing this request, please inform me in advance. If you require any clarification or further information to fulfill this request, please do not hesitate to contact me.
I understand the importance of complying with the law and ensuring that individuals with disabilities receive equitable healthcare services. Your assistance in providing this information will greatly contribute to our collective understanding of how hospitals like yours work to fulfill these vital obligations.
Thank you for your attention to this matter, and I look forward to receiving the requested information in due course.
Yours sincerely,
Mr Ryan Jarvis
Dear Ryan
Thank you for your request for information, received on 28th September 2023.
Your request for information will be processed in accordance with the Freedom of Information Act 2000. This Act gives a general right of access to all types of recorded information held by Public Authorities subject to certain conditions and exemptions. If you would like any more information on the Freedom of Information Act 2000, please do not hesitate to get in contact with the information governance team, contact details above.
Your request will be processed as soon as possible. You should expect to receive a response by 26th September 2023. Under the Freedom of Information Act 2000 we are required to deal with requests for information within 20 working days.
In the meantime if you have any queries please do not hesitate to get in contact with the information governance team, contact details listed above.
Yours sincerely
Belinda Bruty
Information Governance Support Manager
Belinda Bruty| Information Governance Support Manager
Tel: 01223 256141| Ext: 256141| http://www.cuh.org.uk/
Information Governance| eHospital | Box number 153
Cambridge University Hospitals NHS Foundation Trust | Addenbrooke's Hospital
Cambridge Biomedical Campus | Hills Road | Cambridge | CB2 0QQ
The Trust is: part of the National Institute for Health Research - Cambridge Biomedical Research Centre | and a member of Cambridge University Health Partners
This email is confidential, see http://www.cuh.org.uk/email_disclaimer.h...
Dear Ryan
With regards to your request outlined below, I am afraid that I am writing to inform you that we will be unable to respond to your request by the statutory deadline.
We are still waiting for information from departments within the Trust to enable us to respond to your request. I wish to assure you that we are regularly chasing the outstanding information so that we can respond to your request as soon as possible.
Please accept our apologies, we will endeavour to respond to your request as soon as possible.
In the meantime if you have any further questions then please do not hesitate to contact us.
Regards
Information governance team
Belinda Bruty| Information Governance Support Manager
Tel: 01223 256141| Ext: 256141| http://www.cuh.org.uk/
Information Governance| eHospital | Box number 153
Cambridge University Hospitals NHS Foundation Trust | Addenbrooke's Hospital
Cambridge Biomedical Campus | Hills Road | Cambridge | CB2 0QQ
The Trust is: part of the National Institute for Health Research - Cambridge Biomedical Research Centre | and a member of Cambridge University Health Partners
This email is confidential, see http://www.cuh.org.uk/email_disclaimer.h...
Dear Cambridge University Hospitals NHS Foundation Trust,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Cambridge University Hospitals NHS Foundation Trust's handling of my FOI request 'Hospital Policy on Reasonable Adjustments under the Equality Act 2010'.
Response to this request is long overdue. By law, under all circumstances, Cambridge University Hospitals NHS Foundation Trust should have responded by now
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/h...
Yours faithfully,
Mr Ryan Jarvis
Dear Ryan
With regard to your request for information, please see the attached response letter.
Regards
Information governance team
Belinda Bruty| Information Governance Support Manager
Tel: 01223 256141| Ext: 256141| http://www.cuh.org.uk/
Information Governance| eHospital | Box number 153
Cambridge University Hospitals NHS Foundation Trust | Addenbrooke's Hospital
Cambridge Biomedical Campus | Hills Road | Cambridge | CB2 0QQ
The Trust is: part of the National Institute for Health Research - Cambridge Biomedical Research Centre | and a member of Cambridge University Health Partners
This email is confidential, see http://www.cuh.org.uk/email_disclaimer.h...
Dear Ryan
With regards to your request for a review following our response to your request for information, outlined below in your email dated 22nd January 2024. Please accept this email as acknowledgement that your request has been received.
We will endeavour to respond to your request for a review by 19th February 2024 however please be aware that there is no statutory timeframe set out in the Freedom of Information Act that stipulates we must respond within 20 working days
Kind Regards
Information governance team
Information Governance Team
[email address]
Information Governance, eHospital, Box 153
Cambridge University Hospitals NHS Foundation Trust Cambridge Biomedical Campus, Hills Road, Cambridge CB2 0QQ
The Trust is: part of the National Institute for Health Research - Cambridge Biomedical Research Centre and a member of Cambridge University Health Partners
Dear Ryan
With regard to your request for ia review , please see the attached response .
Regards
Information governance team
Belinda Bruty| Information Governance Support Manager
Tel: 01223 256141| Ext: 256141| http://www.cuh.org.uk/
Information Governance| eHospital | Box number 153
Cambridge University Hospitals NHS Foundation Trust | Addenbrooke's Hospital
Cambridge Biomedical Campus | Hills Road | Cambridge | CB2 0QQ
The Trust is: part of the National Institute for Health Research - Cambridge Biomedical Research Centre | and a member of Cambridge University Health Partners
This email is confidential, see http://www.cuh.org.uk/email_disclaimer.h...
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