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Hospital parking charges

Louisa JAMES made this Freedom of Information request to East Suffolk and North Essex NHS Foundation Trust as part of a batch sent to 204 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

We're waiting for Louisa JAMES to read recent responses and update the status.

Dear East Suffolk and North Essex NHS Foundation Trust,

Please could you provide me with the answers to the following questions

1. Are the following entitled to free parking at your hospital(s) car parks - indicate Y or N
-disabled people
- frequent outpatient attenders
-parents of sick children staying overnight
- staff working night shifts

2. Are the following entitled to free parking at your hospital(s) car parks- indicate Y or N
- visitors with relatives who are gravely ill
-visitors to relatives who have an extended stay in hospital
-carers of people in the above groups

3. Are the following entitled to reduced charge parking at your trust hospital(s) car parks - indicate Y or N
-disabled people
- frequent outpatient attenders
-parents of sick children staying overnight
- staff working night shifts

4. Are the following are entitled to reduced charge parking at your trust hospital(s) car parks - indicate Y or N
-visitors with relatives who are gravely ill
-visitors to relatives who have an extended stay in hospital
-carers of people in the above groups

5. What is the reduced charge for parking at your hospital(s) for those groups who qualify? Please list

6. Are any of the groups above required to pay in advance and then claim them money back for free parking or reduced charge parking at your hospital(s)? Please list

7. Who manages your hospital(s) carparks?

8. How many parking charge notices have been issued at the trust hospital (s) car parks for breaches of parking rules during the past 12 months (or the most recent figures available for a 12 month period)?

9. How many many appeals have been lodged against the parking charge notices during the past 12 months (or the most recent figures available for a 12 month period)

10. How many appeals saw a successful outcome for the claimant during the past 12 months (or the most recent figures available for a 12 month period)?

Yours faithfully,

Louisa JAMES

FOI Requests, East Suffolk and North Essex NHS Foundation Trust

Please be advised that we have received your request for more information.

 

From 1^st July 2018, Ipswich and Colchester Hospitals merged to become
East Suffolk and North Essex NHS Foundation Trust. Therefore, unless
otherwise specified, responses are on behalf of East Suffolk and North
Essex NHS Foundation Trust.

 

Your reference number is 9302

 

We shall deal with your request in accordance with the Trust's Freedom of
Information Act 2000 procedures.

 

In the meantime, if you have any queries, please do not hesitate to
contact us. Please direct any responses to the address supplied or email
[1][East Suffolk and North Essex NHS Foundation Trust request email] 

 

Should our response to your request breach the statutory timeframe and you
remain unhappy with our response you have the right to complain to the
Information Commissioners Office and you can contact them at

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel: 0303 123 1113

Website: [2]www.ico.org.uk

 

There is no charge for making an appeal.

 

Kind regards,

 

Anna Howes

FOI Team

East Suffolk and North Essex NHS Foundation Trust

[email address]

 

This e-mail and any files transmitted with it are confidential. If you are
not the intended recipient, any reading, printing, storage, disclosure,
copying or any other action taken in respect of this e-mail is prohibited
and may be unlawful. If you are not the intended recipient, please notify
the sender immediately by using the reply function and then permanently
delete what you have received. Content of emails received by this Trust
will be subject to disclosure under the Freedom of Information Act 2000,
subject to the specified exemptions, including The General Data Protection
Regulation (EU) 2016/679 and Caldicott Guardian principles. East Suffolk
and North Essex NHS Foundation Trust, Turner Road, Essex, CO4 5JL

References

Visible links
1. mailto:[East Suffolk and North Essex NHS Foundation Trust request email]
2. http://www.ico.org.uk/

FOI Requests, East Suffolk and North Essex NHS Foundation Trust

From 1^st July 2018, Ipswich and Colchester Hospitals merged to become
East Suffolk and North Essex NHS Foundation Trust. Therefore, unless
otherwise specified, responses are on behalf of East Suffolk and North
Essex NHS Foundation Trust.

 

Thank you for your recent enquiry regarding information held by the East
Suffolk and North Essex NHS Foundation Trust-

 

1. Are the following entitled to  free parking at your hospital(s) car
parks - indicate Y or N -

- disabled people Y

- frequent outpatient attenders Y

-parents of sick children staying overnight Y

- staff working night shifts  Y

 

2. Are the following entitled to free parking at your hospital(s) car
parks- indicate Y or N

- visitors with relatives who are gravely ill Y

- visitors to relatives who have an extended stay in hospital N

- carers of people in the above groups N

 

3. Are the following entitled to reduced  charge  parking at your trust
hospital(s) car parks - indicate Y or N –

- disabled people N as they are entitled to Free Parking

- frequent outpatient attenders N as they are entitled to Free Parking

-parents of sick children staying overnight N as they are entitled to Free
Parking

- staff working night shifts Y

 

4. Are the following are entitled to reduced charge  parking at your trust
hospital(s) car parks - indicate Y or N –

- visitors with relatives who are gravely ill N they are entitled to Free
Parking

- visitors to relatives who have an extended stay in hospital Discounted
passes for 3, 5 and 7 day passes

- carers of people in the above groups Y

 

5. What is the reduced charge for parking at your hospital(s) for those
groups who qualify?

3 day pass - £8

5 day pass - £12

7 day pass - £14

Concessionary rate for carers - £1

 

6. Are  any of the groups above required to pay in advance and then claim
them money back for free parking or reduced charge parking at your
hospital(s)? Please list

Frequent outpatient attenders

 

7. Who manages your hospital(s) carparks? Parking Eye

 

8.  How many parking charge notices have been issued at the trust 
hospital (s) car parks for breaches of parking rules during the past 12
months (or the most recent figures available for a 12 month period)?

See exemption below

 

9. How many appeals have been lodged against the parking charge notices 
during the past 12 months (or the most recent figures available for a 12
month period)

See exemption below

 

10. How many appeals saw a successful outcome for the claimant  during the
past 12 months (or the most recent figures available for a 12 month
period)?

See exemption below

 

If you have any queries about the enclosed information please contact us

 

The parking service at Ipswich and Colchester Hospitals is run by Parking
Eye who hold the data in relation to parking fines. Parking Eye is a
private company, and is therefore not subject to the Freedom of
Information Act 2000.

 

The Public Sector Information Regulations provide a framework for public
sector organisations to licence the re-use of their information.  Please
request a re-use licence in order to re-use the information. Without the
necessary permission, you can breach our copyright.

 

Brief extracts of any material may be reproduced without our permission,
under the “fair dealing” provisions of the Copyright, Designs and Patents
Act 1988 for the purposes of research for non-commercial purposes; private
study; criticism; review and news reporting. All are subject to an
acknowledgement of ourselves as the copyright owner.  For guidance notes
on a range of copyright issues, see the Office of Public Sector
Information web site.

 

If you are unhappy with the service you have received in relation to your
request you should write to us. Please also contact us if you require a
copy of our Freedom of Information Act 2000 Complaints Procedure.  Any
complaints you wish to make in relation to Environmental Information
Regulations (EIR) requests, must be sent to us within 40 working days of
receipt of this letter.

 

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:

 

The Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 08456 30 60 60 or 01625 54 57 45

Website: [1]www.ico.org.uk

 

There is no charge for making an appeal.

 

We hope that we have been able to answer your query to your satisfaction
and that you find the information provided useful.

 

Kind Regards

 

Anna Howes

FOI Team

East Suffolk and North Essex NHS Foundation Trust

[2][email address]

 

This e-mail and any files transmitted with it are confidential. If you are
not the intended recipient, any reading, printing, storage, disclosure,
copying or any other action taken in respect of this e-mail is prohibited
and may be unlawful. If you are not the intended recipient, please notify
the sender immediately by using the reply function and then permanently
delete what you have received. Content of emails received by this Trust
will be subject to disclosure under the Freedom of Information Act 2000,
subject to the specified exemptions, including The General Data Protection
Regulation (EU) 2016/679 and Caldicott Guardian principles. East Suffolk
and North Essex NHS Foundation Trust, Turner Road, Essex, CO4 5JL

References

Visible links
1. http://www.ico.org.uk/
2. mailto:[email address]

We don't know whether the most recent response to this request contains information or not – if you are Louisa JAMES please sign in and let everyone know.