Hospital parking charges
Dear East Suffolk and North Essex NHS Foundation Trust,
Please could you provide me with the answers to the following questions
1. Are the following entitled to free parking at your hospital(s) car parks - indicate Y or N
-disabled people
- frequent outpatient attenders
-parents of sick children staying overnight
- staff working night shifts
2. Are the following entitled to free parking at your hospital(s) car parks- indicate Y or N
- visitors with relatives who are gravely ill
-visitors to relatives who have an extended stay in hospital
-carers of people in the above groups
3. Are the following entitled to reduced charge parking at your trust hospital(s) car parks - indicate Y or N
-disabled people
- frequent outpatient attenders
-parents of sick children staying overnight
- staff working night shifts
4. Are the following are entitled to reduced charge parking at your trust hospital(s) car parks - indicate Y or N
-visitors with relatives who are gravely ill
-visitors to relatives who have an extended stay in hospital
-carers of people in the above groups
5. What is the reduced charge for parking at your hospital(s) for those groups who qualify? Please list
6. Are any of the groups above required to pay in advance and then claim them money back for free parking or reduced charge parking at your hospital(s)? Please list
7. Who manages your hospital(s) carparks?
8. How many parking charge notices have been issued at the trust hospital (s) car parks for breaches of parking rules during the past 12 months (or the most recent figures available for a 12 month period)?
9. How many many appeals have been lodged against the parking charge notices during the past 12 months (or the most recent figures available for a 12 month period)
10. How many appeals saw a successful outcome for the claimant during the past 12 months (or the most recent figures available for a 12 month period)?
Yours faithfully,
Louisa JAMES
Please be advised that we have received your request for more information.
From 1^st July 2018, Ipswich and Colchester Hospitals merged to become
East Suffolk and North Essex NHS Foundation Trust. Therefore, unless
otherwise specified, responses are on behalf of East Suffolk and North
Essex NHS Foundation Trust.
Your reference number is 9302
We shall deal with your request in accordance with the Trust's Freedom of
Information Act 2000 procedures.
In the meantime, if you have any queries, please do not hesitate to
contact us. Please direct any responses to the address supplied or email
[1][East Suffolk and North Essex NHS Foundation Trust request email]
Should our response to your request breach the statutory timeframe and you
remain unhappy with our response you have the right to complain to the
Information Commissioners Office and you can contact them at
The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Website: [2]www.ico.org.uk
There is no charge for making an appeal.
Kind regards,
Anna Howes
FOI Team
East Suffolk and North Essex NHS Foundation Trust
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subject to the specified exemptions, including The General Data Protection
Regulation (EU) 2016/679 and Caldicott Guardian principles. East Suffolk
and North Essex NHS Foundation Trust, Turner Road, Essex, CO4 5JL
References
Visible links
1. mailto:[East Suffolk and North Essex NHS Foundation Trust request email]
2. http://www.ico.org.uk/
From 1^st July 2018, Ipswich and Colchester Hospitals merged to become
East Suffolk and North Essex NHS Foundation Trust. Therefore, unless
otherwise specified, responses are on behalf of East Suffolk and North
Essex NHS Foundation Trust.
Thank you for your recent enquiry regarding information held by the East
Suffolk and North Essex NHS Foundation Trust-
1. Are the following entitled to free parking at your hospital(s) car
parks - indicate Y or N -
- disabled people Y
- frequent outpatient attenders Y
-parents of sick children staying overnight Y
- staff working night shifts Y
2. Are the following entitled to free parking at your hospital(s) car
parks- indicate Y or N
- visitors with relatives who are gravely ill Y
- visitors to relatives who have an extended stay in hospital N
- carers of people in the above groups N
3. Are the following entitled to reduced charge parking at your trust
hospital(s) car parks - indicate Y or N –
- disabled people N as they are entitled to Free Parking
- frequent outpatient attenders N as they are entitled to Free Parking
-parents of sick children staying overnight N as they are entitled to Free
Parking
- staff working night shifts Y
4. Are the following are entitled to reduced charge parking at your trust
hospital(s) car parks - indicate Y or N –
- visitors with relatives who are gravely ill N they are entitled to Free
Parking
- visitors to relatives who have an extended stay in hospital Discounted
passes for 3, 5 and 7 day passes
- carers of people in the above groups Y
5. What is the reduced charge for parking at your hospital(s) for those
groups who qualify?
3 day pass - £8
5 day pass - £12
7 day pass - £14
Concessionary rate for carers - £1
6. Are any of the groups above required to pay in advance and then claim
them money back for free parking or reduced charge parking at your
hospital(s)? Please list
Frequent outpatient attenders
7. Who manages your hospital(s) carparks? Parking Eye
8. How many parking charge notices have been issued at the trust
hospital (s) car parks for breaches of parking rules during the past 12
months (or the most recent figures available for a 12 month period)?
See exemption below
9. How many appeals have been lodged against the parking charge notices
during the past 12 months (or the most recent figures available for a 12
month period)
See exemption below
10. How many appeals saw a successful outcome for the claimant during the
past 12 months (or the most recent figures available for a 12 month
period)?
See exemption below
If you have any queries about the enclosed information please contact us
The parking service at Ipswich and Colchester Hospitals is run by Parking
Eye who hold the data in relation to parking fines. Parking Eye is a
private company, and is therefore not subject to the Freedom of
Information Act 2000.
The Public Sector Information Regulations provide a framework for public
sector organisations to licence the re-use of their information. Please
request a re-use licence in order to re-use the information. Without the
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If you are unhappy with the service you have received in relation to your
request you should write to us. Please also contact us if you require a
copy of our Freedom of Information Act 2000 Complaints Procedure. Any
complaints you wish to make in relation to Environmental Information
Regulations (EIR) requests, must be sent to us within 40 working days of
receipt of this letter.
If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:
The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 08456 30 60 60 or 01625 54 57 45
Website: [1]www.ico.org.uk
There is no charge for making an appeal.
We hope that we have been able to answer your query to your satisfaction
and that you find the information provided useful.
Kind Regards
Anna Howes
FOI Team
East Suffolk and North Essex NHS Foundation Trust
[2][email address]
This e-mail and any files transmitted with it are confidential. If you are
not the intended recipient, any reading, printing, storage, disclosure,
copying or any other action taken in respect of this e-mail is prohibited
and may be unlawful. If you are not the intended recipient, please notify
the sender immediately by using the reply function and then permanently
delete what you have received. Content of emails received by this Trust
will be subject to disclosure under the Freedom of Information Act 2000,
subject to the specified exemptions, including The General Data Protection
Regulation (EU) 2016/679 and Caldicott Guardian principles. East Suffolk
and North Essex NHS Foundation Trust, Turner Road, Essex, CO4 5JL
References
Visible links
1. http://www.ico.org.uk/
2. mailto:[email address]
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