Hospital Chaplaincy Procedures

The request was partially successful.

Dear James Paget University Hospitals NHS Foundation Trust,

I would like to request the following information on standards, policies and procedures relating to hospital chaplains in your Trust.

Could you please:

1. tell me whether policies or procedures exist to:

a. establish whether a patient admitted to any of your hospitals does or does not wish to receive contact from a hospital chaplain

b. ensure that patients (or their visitors, next-of-kin etc.) do not received unsolicited contact from chaplains

c. safeguard patients’ personal and medical data such that hospital chaplains by default do not have access to it

d. ensure that hospital chaplains, when given access to patient data, do not share any of it with third parties

If you answered yes to any of the above, please could you provide me with copies of the relevant policies or procedures

2. outline your approach for monitoring adherence to the policies and procedures above

3. provide me with a summary of the results of this monitoring for the last five years, including rates of compliance with the policies and procedures, and severity of any non-compliance events

4. provide me with details of any action taken in respect of any non-compliance identified (e.g. tightening of procedures, disciplinary action – in the latter case, taking care not to disclose any personal information)

Please could you release this information in electronic form by email via this WhatDoTheyKnow request.

Yours faithfully,

Susan Davis

Penney Lorraine, James Paget University Hospitals NHS Foundation Trust

Dear Susan

I am writing to acknowledge receipt of your request we received on the 25th March 2013 and to confirm that your request will be dealt with under the Freedom of Information Act 2000.

The Trust will endeavour to provide this within the 20 working-day deadline and I will of course keep you informed should this not prove possible for any reason.

Many thanks

Anna Hills
Assistant Director of Governance, Safety & Compliance
James Paget University Hospitals NHS Foundation Trust
Tel: 01493 452362
[James Paget University Hospitals NHS Foundation Trust request email]

show quoted sections

Dear Lorraine,

Please could you let me have an update on your progress in responding to my FoI request? I believe the 20 day limit has now passed.

Thank you,

Susan Davis

Penney Lorraine, James Paget University Hospitals NHS Foundation Trust

4 Attachments

Dear Susan

 

Further to your Freedom of Information request which we received on the
25^th March 2013, please find attached the information you require.

 

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any noncommercial research you are doing and for
the purposes of news reporting. Any other reuse, for example commercial
publication, would require the permission of the copyright holder. Most
documents supplied by James Paget University Hospitals NHS Foundation
Trust will have been produced by government officials and will be Crown
Copyright. You can find details on the arrangements for re-using Crown
Copyright on HMSOnline at:

 

[1]http://www.hmso.gov.uk/copyright/licence...

 

Information you receive which is not subject to Crown Copyright continues
to be protected by the copyright of the person, or organisation, from
which the information originated. You must ensure that you gain their
permission before reproducing any third party (non Crown Copyright)
information.

 

If you have any queries about this email, please contact me. Please
remember to quote the reference number above in any future communications.

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to. Chief Executive, James Paget University Hospitals NHS
Foundation Trust, Lowestoft Road, Gorleston, Great Yarmouth, Norfolk, NR31
6LA.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by James Paget University Hospitals NHS Foundation
Trust.

 

The Information Commissioner can be contacted at: The Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

 

Many Thanks

 

Anna Hills

Assistant Director of Governance, Safety & Compliance

James Paget University Hospitals NHS Foundation Trust

Tel: 01493 452362

[2][James Paget University Hospitals NHS Foundation Trust request email]

 

show quoted sections

References

Visible links
1. http://www.hmso.gov.uk/copyright/licence...
http://www.hmso.gov.uk/copyright/licence...
2. mailto:[James Paget University Hospitals NHS Foundation Trust request email]