Dear Orkney NHS Board,

I would like to request the following information on standards, policies and procedures relating to hospital chaplains in your Trust.

Could you please:

1. tell me whether policies or procedures exist to:

a. establish whether a patient admitted to any of your hospitals does or does not wish to receive contact from a hospital chaplain

b. ensure that patients (or their visitors, next-of-kin etc.) do not received unsolicited contact from chaplains

c. safeguard patients’ personal and medical data such that hospital chaplains by default do not have access to it

d. ensure that hospital chaplains, when given access to patient data, do not share any of it with third parties

If you answered yes to any of the above, please could you provide me with copies of the relevant policies or procedures

2. outline your approach for monitoring adherence to the policies and procedures above

3. provide me with a summary of the results of this monitoring for the last five years, including rates of compliance with the policies and procedures, and severity of any non-compliance events

4. provide me with details of any action taken in respect of any non-compliance identified (e.g. tightening of procedures, disciplinary action – in the latter case, taking care not to disclose any personal information)

Please could you release this information in electronic form by email via this WhatDoTheyKnow request.

Yours faithfully,

Susan Davis

FOIRequests (NHS ORKNEY), Orkney NHS Board

1 Attachment

FOI Request – Acknowledgment of Receipt

 

I hereby acknowledge receipt of the request detailed below.

 

+------------------------------------------------------------------------+
|Your Query: |
| |
|  |
| |
|I would like to request the following information on standards, policies|
|and procedures relating to hospital chaplains in your Trust. |
| |
|  |
| |
|Could you please: |
| |
|     |
| |
|1.    tell me whether policies or procedures exist to: |
| |
|a.    establish whether a patient admitted to any of your hospitals does|
|or does not wish to receive contact from a hospital chaplain |
| |
|  |
| |
|b.    ensure that patients (or their visitors, next-of-kin etc.) do not |
|received unsolicited contact from chaplains |
| |
|  |
| |
|c.    safeguard patients’ personal and medical data such that hospital |
|chaplains by default do not have access to it |
| |
|  |
| |
|d.    ensure that hospital chaplains, when given access to patient data,|
|do not share any of it with third parties |
| |
|  |
| |
|2.    If you answered yes to any of the above, please could you provide |
|me with copies of the relevant policies or procedures. |
| |
|  |
| |
|3.    outline your approach for monitoring adherence to the policies and|
|procedures above |
| |
|  |
| |
|4.    provide me with a summary of the results of this monitoring for |
|the last five years, including rates of compliance with the policies and|
|procedures, and severity of any non-compliance events |
| |
|  |
| |
|5.    provide me with details of any action taken in respect of any |
| |
|a.    non-compliance identified (e.g. tightening of procedures, |
|disciplinary action – in the latter case, taking care not to disclose |
|any personal information) |
| |
|  |
| |
|Please could you release this information in electronic form by email |
|via this WhatDoTheyKnow request. |
| |
|  |
|------------------------------------------------------------------------|
|Reference number allocated to this request: |
| |
|  |
| |
|2013 -  108 |
| |
|  |
| |
|(Please quote this reference number in any future correspondence |
|relating to this request.) |
| |
|  |
|------------------------------------------------------------------------|
|The official date of your request is*:  |
| |
|  |
| |
|27/03/2013 |
| |
|  |
|------------------------------------------------------------------------|
|A response should be sent to your request no later than**: |
| |
|  |
| |
|24/04/2013 |
| |
|  |
+------------------------------------------------------------------------+

 

Note: NHS Orkney is a small remote and rural health board within
Scotland.  All responses to Freedom of Information requests are collated
in accordance with the terms of the Freedom of Information (Scotland) Act
2002.

 

The following extract, taken from the ‘awareness guidance 11’ on the
Information Commissioner’s Office (ICO) website, defines these criteria as
follows.  For the full guidance please visit the ICO website –
[1]www.ico.gov.uk.

 

* The 20 working day clock starts:

-       the day after the public authority receives the request -
according to section 10(1) the time limit for compliance is the twentieth
working day following the date of receipt.

or

-       the day the authority receives further information it reasonably
requires in order to identify and locate the information requested.

 

** A public authority must inform the applicant in writing whether it
holds the information requested and if so, communicate that information to
the applicant, promptly, but not later than 20 working days after receipt
of the request

 

Yours sincerely,

Kirsty Sutherland

Freedom of Information Officer

NHS Orkney

Balfour Hospital, New Scapa Road, Kirkwall

Orkney KW15 1BH

Tel: 01856 888 220; Fax: 01856 888 211

FOI E-mail: [2][email address]

[3]www.ohb.scot.nhs.uk

 

I work part-time hours as follows:

Mondays, Tuesdays, Wednesdays - 9:45am to 2:30pm

Thursdays - 9:45am to 12pm

 

show quoted sections

References

Visible links
1. http://www.ico.gov.uk/
2. mailto:[email address]
3. http://www.ohb.scot.nhs.uk/

FOIRequests (NHS ORKNEY), Orkney NHS Board

1 Attachment

Please find attached the response to your Freedom of Information request.

 

I apologise for the delay in issuing this.

 

Regards,

Kirsty Sutherland

Freedom of Information (FOI) Officer

NHS Orkney

Headquarters, Garden House, New Scapa Road,

Kirkwall, Orkney  KW15 1BQ

Tel: 01856 888220

FOI Requests e-mail: [1][NHS Orkney request email]

 

I work part-time hours as follows:

Mondays, Tuesdays, Wednesdays - 9:45am to 2:30pm

Thursdays - 9:45am to 12pm

 

show quoted sections

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