Hospital Chaplaincy Procedures

Susan Davis made this Freedom of Information request to Highland NHS Board

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Highland NHS Board,

I would like to request the following information on standards, policies and procedures relating to hospital chaplains in your Trust.

Could you please:

1. tell me whether policies or procedures exist to:

a. establish whether a patient admitted to any of your hospitals does or does not wish to receive contact from a hospital chaplain

b. ensure that patients (or their visitors, next-of-kin etc.) do not received unsolicited contact from chaplains

c. safeguard patients’ personal and medical data such that hospital chaplains by default do not have access to it

d. ensure that hospital chaplains, when given access to patient data, do not share any of it with third parties

If you answered yes to any of the above, please could you provide me with copies of the relevant policies or procedures

2. outline your approach for monitoring adherence to the policies and procedures above

3. provide me with a summary of the results of this monitoring for the last five years, including rates of compliance with the policies and procedures, and severity of any non-compliance events

4. provide me with details of any action taken in respect of any non-compliance identified (e.g. tightening of procedures, disciplinary action – in the latter case, taking care not to disclose any personal information)

Please could you release this information in electronic form by email via this WhatDoTheyKnow request.

Yours faithfully,

Susan Davis

FOIRequestsHighland (NHS HIGHLAND), Highland NHS Board

Dear Ms Davis

Thank you for your FOI request.

I will seek the information you request and respond as soon as I receive it.

This will be within the 20 working days target specified by the Freedom of Information ( Scotland) Act 2002.

Please note if you have any further queries regarding this FOI please email at [NHS Highland request email] quoting the above reference.

Yours sincerely


Christina MacDonald
PA to Maimie Thompson/FOI Administrator
Public Relations & Engagement
NHS Highland Assynt House, Beechwood Park, Inverness IV2 3BW

Telephone:01463 704927 | Email: [email address]

I work Mon - Thurs

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Oliver Kenny (NHS HIGHLAND), Highland NHS Board

6 Attachments

Dear Ms Davis


Please find attached a copy of our response to your recent Freedom of
Information request.


Please feel free to contact us again should you require any further




Kenny Oliver

NHS Highland



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