Hospital Chaplaincy Procedures

Susan Davis made this Freedom of Information request to Hywel Dda University Health Board

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear Hywel Dda Local Health Board,

I would like to request the following information on standards, policies and procedures relating to hospital chaplains in your Trust.

Could you please:

1. tell me whether policies or procedures exist to:

a. establish whether a patient admitted to any of your hospitals does or does not wish to receive contact from a hospital chaplain

b. ensure that patients (or their visitors, next-of-kin etc.) do not received unsolicited contact from chaplains

c. safeguard patients’ personal and medical data such that hospital chaplains by default do not have access to it

d. ensure that hospital chaplains, when given access to patient data, do not share any of it with third parties

If you answered yes to any of the above, please could you provide me with copies of the relevant policies or procedures

2. outline your approach for monitoring adherence to the policies and procedures above

3. provide me with a summary of the results of this monitoring for the last five years, including rates of compliance with the policies and procedures, and severity of any non-compliance events

4. provide me with details of any action taken in respect of any non-compliance identified (e.g. tightening of procedures, disciplinary action – in the latter case, taking care not to disclose any personal information)

Please could you release this information in electronic form by email via this WhatDoTheyKnow request.

Yours faithfully,

Susan Davis

Freedom of Information (Hywel Dda Health Board), Hywel Dda University Health Board

FOI/381/12

26th March 2013

Dear Ms Davis

Information Requested Under The Freedom Of Information Act 2000

Thank you for your recent request for the supply of information relating to hospital chaplains.

Under the Act, the Health Board is required to supply the information to you within 20 working days. In terms of your request, this means that the information should be provided by 25th April 2013. If this is not possible, a further letter will be sent advising you of the progress made in satisfying your request.

Please find attached our leaflet giving guidance on our procedure for managing requests for information that is covered under the Freedom of Information Act 2000. Hywel Dda Health Board Freedom of Information Leaflet

Yours sincerely

Swyddog Rhyddid Gwybodaeth/Freedom of Information Officer
Bwrdd Iechyd Hywel Dda/Hywel Dda Health Board
Llys Myrddin/Merlins Court
Lôn Winch/Winch Lane
Hwlffordd/Haverfordwest
SA61 1SB
Rhif ffôn/Tel: 01437 771 265 /WHTN: 01623 1265
Ffacs/Fax: 01437 771 222
________________________________________
From: Susan Davis [[FOI #154826 email]]
Sent: 26 March 2013 14:17
To: Freedom of Information (Hywel Dda Health Board)
Subject: Freedom of Information request - Hospital Chaplaincy Procedures

Dear Hywel Dda Local Health Board,

I would like to request the following information on standards,
policies and procedures relating to hospital chaplains in your
Trust.

Could you please:

1. tell me whether policies or procedures exist to:

a. establish whether a patient admitted to any of your hospitals
does or does not wish to receive contact from a hospital chaplain

b. ensure that patients (or their visitors, next-of-kin etc.) do
not received unsolicited contact from chaplains

c. safeguard patients’ personal and medical data such that hospital
chaplains by default do not have access to it

d. ensure that hospital chaplains, when given access to patient
data, do not share any of it with third parties

If you answered yes to any of the above, please could you provide
me with copies of the relevant policies or procedures

2. outline your approach for monitoring adherence to the policies
and procedures above

3. provide me with a summary of the results of this monitoring for
the last five years, including rates of compliance with the
policies and procedures, and severity of any non-compliance events

4. provide me with details of any action taken in respect of any
non-compliance identified (e.g. tightening of procedures,
disciplinary action – in the latter case, taking care not to
disclose any personal information)

Please could you release this information in electronic form by
email via this WhatDoTheyKnow request.

Yours faithfully,

Susan Davis

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Freedom of Information (Hywel Dda Health Board), Hywel Dda University Health Board

4 Attachments

Dear Ms Davies
 
I enclose a response to your recent request for information.
 
Regards
 
Karen Morris
 

Freedom of Information Officer
Bwrdd Iechyd Hywel Dda/Hywel Dda Health Board

Llys Myrddin/Merlins Court

Lôn Winch/Winch Lane

Hwlffordd/Haverfordwest

SA61 1SB

Rhif ffôn/Tel: 01437 771 265 /WHTN: 01623 1265
Ffacs/Fax: 01437 771 222