Hospital Chaplaincy Procedures

The request was partially successful.

Dear South Staffordshire and Shropshire Healthcare NHS Foundation Trust,

I would like to request the following information on standards, policies and procedures relating to hospital chaplains in your Trust.

Could you please:

1. tell me whether policies or procedures exist to:

a. establish whether a patient admitted to any of your hospitals does or does not wish to receive contact from a hospital chaplain

b. ensure that patients (or their visitors, next-of-kin etc.) do not received unsolicited contact from chaplains

c. safeguard patients’ personal and medical data such that hospital chaplains by default do not have access to it

d. ensure that hospital chaplains, when given access to patient data, do not share any of it with third parties

If you answered yes to any of the above, please could you provide me with copies of the relevant policies or procedures

2. outline your approach for monitoring adherence to the policies and procedures above

3. provide me with a summary of the results of this monitoring for the last five years, including rates of compliance with the policies and procedures, and severity of any non-compliance events

4. provide me with details of any action taken in respect of any non-compliance identified (e.g. tightening of procedures, disciplinary action – in the latter case, taking care not to disclose any personal information)

Please could you release this information in electronic form by email via this WhatDoTheyKnow request.

Yours faithfully,

Susan Davis

Dear South Staffordshire and Shropshire Healthcare NHS Foundation Trust,

I do not appear to have received a reply to my FoI request, nor an acknowledgement that it has been received. If it was received, the 20 day limit has now expired.

Could you please reply to let me know whether the request has been received, and if it has, explain the reason for any delay, and provide me with a projected date by which you expect to be able to respond.

Thank you,

Susan Davis

Hollis Verity (RRE) SSSFT, South Staffordshire and Shropshire Healthcare NHS Foundation Trust

       
Dear Susan Davis

I write to acknowledge receipt of your FOI request for information
relating to the Trusts Chaplaincy Procedures, unfortunately I do not
appear to have received your initial request.  I can confirm that I have
passed your request on to the relevant Department to gather the
information and have requested the information be forwarded as soon as
possible.

Should you have any further queries please do not hesitate to contact me.

Many Thanks

Verity Hollis
PALS Facilitator
South Staffordshire & Shropshire Healthcare NHS Foundation Trust
Tel: 01785 221490
Email: verity.hollis[1]@sssft.nhs.uk
NHS Secure Email: verity.hollis[2]@nhs.net This account is not checked
daily - if you send an urgent message to this address, please notify me
via the sssft.nhs.uk email address

solely for the use of the individual to whom it is addressed. Any views or
opinions presented are solely those of the author and do not necessarily
represent those of South Staffordshire & Shropshire Healthcare NHS
Foundation Trust. If you are not the intended recipient, be advised that
you have received this email in error and that any use, dissemination,
forwarding, printing, or copying of this email is strictly prohibited. If
you have received this email in error please notify the Health Informatics
Service Desk by telephone on 01785 230390.

Please consider the environment before printing this e-mail
RCPsych - Mental Health Service Provider of the Year 2010

References

Visible links
1. mailto:[email address]
2. mailto:[email address]

Dear Verity,

Pleaes could you let me have an update on progress with responding to this request? I believe that 20 day period has now passed.

Thanks,

Susan Davis

Hollis Verity (RRE) SSSFT, South Staffordshire and Shropshire Healthcare NHS Foundation Trust

1 Attachment

 
                    Dear   Susan Davis  

Further to your recent request  made under the FOI Act 2000,  for
information on the Trust's Chaplaincy procedures, please see attached
response.  

We would be grateful if you could take a minute to fill out our
Freedom of Information Customer Satisfaction Survey and let us know
about your experience.  This can be accessed by following the link
below.

[1]http://www.southstaffsandshropshirehealt...

Please contact me in the first instance if you have any queries or
questions on the Trust's response, You also have a right of appeal to
the Information Commissioner at:

Information Commissioner's Office at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545700
Website: [2]www.informationcommissioner.gov.uk

Regards

Verity Hollis
PALS Facilitator / FOI Officer 
South Staffordshire & Shropshire Healthcare NHS Foundation Trust
Tel: 01785 221490
Email: verity.hollis[3]@sssft.nhs.uk
NHS Secure Email: verity.hollis[4]@nhs.net This account is not checked
daily - if you send an urgent message to this address, please notify
me via the [5]sssft.nhs.uk email address

solely for the use of the individual to whom it is addressed. Any
views or opinions presented are solely those of the author and do not
necessarily represent those of South Staffordshire & Shropshire
Healthcare NHS Foundation Trust. If you are not the intended
recipient, be advised that you have received this email in error and
that any use, dissemination, forwarding, printing, or copying of this
email is strictly prohibited. If you have received this email in error
please notify the Health Informatics Service Desk by telephone on
01785 230390.

Please consider the environment before printing this e-mail
RCPsych - Mental Health Service Provider of the Year 2010

 

References

Visible links
1. http://www.southstaffsandshropshirehealt...
2. file://www.informationcommissioner.gov.uk
3. mailto:[email address]
4. mailto:[email address]
5. http://sssft.nhs.uk/