Hospital Chaplaincy Procedures

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Dear North East London NHS Foundation Trust,

I would like to request the following information on standards, policies and procedures relating to hospital chaplains in your Trust.

Could you please:

1. tell me whether policies or procedures exist to:

a. establish whether a patient admitted to any of your hospitals does or does not wish to receive contact from a hospital chaplain

b. ensure that patients (or their visitors, next-of-kin etc.) do not received unsolicited contact from chaplains

c. safeguard patients’ personal and medical data such that hospital chaplains by default do not have access to it

d. ensure that hospital chaplains, when given access to patient data, do not share any of it with third parties

If you answered yes to any of the above, please could you provide me with copies of the relevant policies or procedures

2. outline your approach for monitoring adherence to the policies and procedures above

3. provide me with a summary of the results of this monitoring for the last five years, including rates of compliance with the policies and procedures, and severity of any non-compliance events

4. provide me with details of any action taken in respect of any non-compliance identified (e.g. tightening of procedures, disciplinary action – in the latter case, taking care not to disclose any personal information)

Please could you release this information in electronic form by email via this WhatDoTheyKnow request.

Yours faithfully,

Susan Davis

Jethwa Jaina, North East London NHS Foundation Trust

1 Attachment

Dear Susan

Thank you for your Freedom of Information request.

Please find attached our response.

Kind Regards

Jaina Jethwa
Information Governance, Data Protection & FOI Manager
North East London NHS Foundation Trust
Informatics Dept
Internal Dial: 4425
External Dial: 0844 600 1201 Ext: 4425
Fax: 0844 931 0105

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Dear Jaina,

Thank you very much for your reply.

Yours,

Susan