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Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

GB-Glasgow: Hootsuite Renewal:
https://www.contractsfinder.service.gov....

The details we require are:
• Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages
• Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date
• Start date & duration of framework
• Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help.

Yours sincerely

SLC FOI Requests - Do Not Reply, Student Loans Company Limited

This is an automated response to let you know that your email has been
received by the Student Loans Company Limited ("SLC").

SLC's Freedom of Information Office is only able to deal with requests for
information under the Freedom of Information Act 2000 ("FOIA"). If your
email relates to a request for information under the FOIA, a separate
acknowledgement will be issued with a request reference.

If your email is in relation to a student finance application or account
enquiry, and you have provided sufficient details to identify your account,

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If your email is not a customer enquiry then it has been passed to the
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for other departments.

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FOI Requests, Student Loans Company Limited

Dear Ms Synnuck

Thank you for your email dated 8th January 2021.

Your request is being considered under the terms of the Freedom of
Information Act 2000 (“FOIA”).

Your request has been allocated reference number 03-21.

We will respond to you under the terms of the FOIA and within 20 working
days.

We will contact you further for clarification of your request if this is
considered necessary.  

Yours sincerely

Louise Chapman | Senior Legal Executive
Freedom of Information Office
Student Loans Company
100 Bothwell Street, Glasgow G2 7JD

[1]www.gov.uk/slc
Follow us at [2]Twitter/SLCcomms for the latest corporate news and updates

From:        Ellie Synnuck <[FOI #716893 email]>
To:        FOI requests at SLC <[SLC request email]>
Date:        08/01/2021 13:56
Subject:        Freedom of Information request - Hootsuite Subscription

--------------------------------------------------------------------------

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of
Information Act, details in respect to the contract below.

GB-Glasgow: Hootsuite Renewal:

[3]https://www.contractsfinder.service.gov....

The details we require are:

• Suppliers who applied for inclusion on each framework/contract and were
successful & not successful at the PQQ & ITT stages

• Actual spend on this contract/framework (and any sub lots), from the
start of the contract to the current date

• Start date & duration of framework

• Is there an extension clause in the framework(s)/contract(s) and, if so,
the duration of the extension?

• Has a decision been made yet on whether the framework(s)/contract(s) are
being either extended or renewed?

• Who is the senior officer (outside of procurement) responsible for this
contract?

Thank you for your help.

Yours sincerely

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #716893 email]

Is [SLC request email] the wrong address for Freedom of Information
requests to Student Loans Company Limited? If so, please contact us using
this form:

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For more detailed guidance on safely disclosing information, read the
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FOI Requests, Student Loans Company Limited

Dear Ms Synnuck

We refer to your recent email dated 8^th January 2021 requesting the
following information under the Freedom of Information Act 2000 (“FOIA”):

“…..details in respect to the contract below.

GB-Glasgow: Hootsuite Renewal:

[1]https://www.contractsfinder.service.gov....

The details we require are:

• Suppliers who applied for inclusion on each framework/contract and were
successful & not successful at the PQQ & ITT stages

• Actual spend on this contract/framework (and any sub lots), from the
start of the contract to the current date

• Start date & duration of framework

• Is there an extension clause in the framework(s)/contract(s) and, if so,
the duration of the extension?

• Has a decision been made yet on whether the framework(s)/contract(s) are
being either extended or renewed?

• Who is the senior officer (outside of procurement) responsible for this
contract?”
Response

Question 1 – Hootsuite was successful and Softbox was not successful.

Question 2 - £22,500.20.

Question 3 – start date was 17^th April 2019, for 3 year duration.

Question 4 – Yes, there is an extension clause in the contract – 2 x 12
months.

Question 5 – no decision has been made.

Question 6 – This information is exempt from disclosure under section
40(2) of the FOIA as it constitutes the personal information of a member
of SLC staff below Executive Director level.  It is unlikely that it would
be within the expectations of the individual concerned that their personal
information be disclosed, and it is considered unfair to them to release
information which could be used to identify them.  We are of the view that
to disclose this information would breach the first principle of the Data
Protection Act 2018, namely any processing of personal information must be
lawful and fair.

Internal review process

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review.

Internal review requests should be submitted within two months of the date
of receipt of the response to your original request and should be
addressed to the Freedom of Information Office, Student Loans Company
Limited, 100 Bothwell Street, Glasgow, G2 7JD,  or by email:
[SLC request email].  Please remember to quote the reference number
above in any future communications.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at:

Information Commissioner's Office
Wycliffe House  
Water Lane  
Wilmslow  
Cheshire  
SK9 5AF

Yours sincerely

Louise Chapman | Senior Legal Executive
Freedom of Information Office
Student Loans Company
100 Bothwell Street, Glasgow G2 7JD

[2]www.gov.uk/slc
Follow us at [3]Twitter/SLCcomms for the latest corporate news and updates

show quoted sections

References

Visible links
1. https://www.contractsfinder.service.gov....
2. http://www.gov.uk/slc
3. http://www.twitter.com/SLCcomms

We don't know whether the most recent response to this request contains information or not – if you are Ellie Synnuck please sign in and let everyone know.