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Homelessness temporary accommodation

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To Whom It May Concern,

I am writing to you requesting information under the Freedom of Information Act (2000), regarding the topic of homelessness in your area. The information that I require is as follows:

• What was the number of people in temporary accommodation organised by the council in each of the years from 2010-2018?
• How many of those in temporary accommodation were children in each of the years from 2010 to 2018?
• How many of those in temporary accommodation were children in each of the years from 2010-2018?
• What was the average length of time a family spent in temporary accommodation in each of the years from 2010-2018?
• How many people were placed in B&B accommodation in each of the years from 2010-2018?
• How many people were given temporary accommodation outside of the council area in each of the years from 2010-2018?
• How many children were given temporary accommodation outside the council area in each of the years from 2010-2018?
• What is the average cost per night paid by the council for temporary accommodation in each of the years from 2010-2018?

If you can identify any ways that my request could be refined, I would be grateful for any further advice and assistance.

If you have any queries, please do not hesitate to contact me via email and I will be pleased to clarify what I am asking for and discuss the request.

Thank you very much for your help regarding this topic, I look forward to you reply in the near future.

Yours faithfully,

Emily Thomas

Information Governance, Dudley Council

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Corporate Information Governance Team
3/5 St James’s Road, Dudley West Midlands. DY1 1HP
Tel: (01384) 815607  Fax: (01384) 815660
Email:[Dudley Metropolitan Borough Council request email]
[1]www.dudley.gov.uk
 

Our ref: 21523 Direct Line: 01384 816546 Date: 20/09/2019

 
 
Dear Emily Thomas,
 
Freedom Of Information Act 2000 - Information Request 21523
 
I acknowledge your request for information received on 20/09/2019. Our
response is as follows.
 
Your Request
 
Referring specifically to these two questions:-
 
• How many of those in temporary accommodation were children in each of
the years from 2010 to 2018?
• How many of those in temporary accommodation were children in each of
the years from 2010-2018?
 
Our Response
 
We would be grateful if you could clarify if your questions refer to
children who were part of a family, which were in temporary accommodation,
or if your request refers to specifically ‘just children’ in temporary
accommodation?
 
If you could reply quoting this reference number, we will then progress
your request.
 
If you do have difficulty in accessing the information please contact
Dudley Council Plus on 0300 555 2345 who will be able to assist you.
 
If you are unhappy with the service you have received in relation to your
request and wish to make a comment or complaint, or request a review of
the decision, you should write to the Freedom of Information Officer at
Dudley MBC, The Council House, Dudley, West Midlands, DY1 1HF, telephone
0300 555 2345, e-mail [2][Dudley Metropolitan Borough Council request email]. 
 
Please remember to quote the reference number above in any future
communications.
 
If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision.  Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by Dudley MBC.
 
The Information Commissioner may be contacted at:
 
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow 
Cheshire 
SK9 5AF
Telephone:   01625 545 700
[3]www.ico.org.uk
 
Most of the information that we provide in response to Freedom of
Information Act 2000 requests will be subject to copyright protection.  In
most cases the copyright will be owned by Dudley MBC.  The copyright in
other information may be owned by another person or organisation, as
indicated in the information itself.  You are free to use any information
supplied for your own use, including for non-commercial research
purposes.  The information may also be used for the purposes of news
reporting.  However, any other type of re-use, for example, by publishing
the information or issuing copies to the public will require the
permission of the copyright owner.
 
For information where the copyright is owned by the Council details of
the conditions on re-use can be found on our website at
[4]www.dudley.gov.uk.
 
For information where the copyright is owned by another person or
organisation, you must apply to the copyright owner to obtain their
permission.
 
 
Yours sincerely,
 
Steven Attwood
Information Governance Officer
Digital and ICT Services
Corporate Information Governance Team
Chief Executive’s Directorate
Tel: 01384 816546
Email: [5][email address]
 
 
This Email and any attachments contains confidential information and is
intended solely for the individual to whom it is addressed. If this Email
has been misdirected, please notify the author as soon as possible. If
this email has a protective marking of OFFICIAL – SENSITIVE, PROTECT or
RESTRICTED in its title or contents, the information within must be
subject to appropriate safeguards to protect against unauthorised or
unlawful processing and against accidental loss or destruction or damage.
OFFICIAL – SENSITIVE, PROTECT and RESTRICTED information should only be
further shared where there is a legitimate need. If you are not the
intended recipient you must not disclose, distribute, copy, print or rely
on any of the information contained, and all copies must be deleted
immediately. Whilst we take reasonable steps to try to identify any
software viruses, any attachments to this e-mail may nevertheless contain
viruses which our anti- virus software has failed to identify. You should
therefore carry out your own anti-virus checks before opening any
documents. Dudley Metropolitan Borough Council will not accept any
liability for damage caused by computer viruses emanating from any
attachment or other document supplied with this e-mail.

Please consider the environment - do you need to print this e-mail?

References

Visible links
1. http://www.dudley.gov.uk/
2. mailto:[Dudley Metropolitan Borough Council request email]
3. http://www.ico.org.uk/
4. http://www.dudley.gov.uk/
5. mailto:[email address]

Information Governance, Dudley Council

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Corporate Information Governance Team
3/5 St James’s Road, Dudley West Midlands. DY1 1HP
Tel: (01384) 815607  Fax: (01384) 815660
Email:[Dudley Metropolitan Borough Council request email]
[1]www.dudley.gov.uk
 

Our ref: 21523 Direct Line: 01384 816546 Date: 15/10/2019

 
 
Dear Emily Thomas,
 
Freedom Of Information Act 2000 - Information Request 21523
 
I acknowledge your request for information received on 20/09/2019. Our
response is as follows.
 
Your Request
 
Referring specifically to these two questions:-
 
• How many of those in temporary accommodation were children in each of
the years from 2010 to 2018?
• How many of those in temporary accommodation were children in each of
the years from 2010-2018?
 
Our Response
 
We note that we have not received clarification regarding our questions
(sent on 20/09/19), in order to process your request. If we do not receive
a response, we will automatically close your request on 22/10/19.
 
We would be grateful if you could clarify if your questions refer to
children who were part of a family, which were in temporary accommodation,
or if your request refers to specifically ‘just children’ in temporary
accommodation?
 
If you could reply quoting this reference number, we will then progress
your request.
 
If you do have difficulty in accessing the information please contact
Dudley Council Plus on 0300 555 2345 who will be able to assist you.
 
If you are unhappy with the service you have received in relation to your
request and wish to make a comment or complaint, or request a review of
the decision, you should write to the Freedom of Information Officer at
Dudley MBC, The Council House, Dudley, West Midlands, DY1 1HF, telephone
0300 555 2345, e-mail [2][Dudley Metropolitan Borough Council request email]. 
 
Please remember to quote the reference number above in any future
communications.
 
If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision.  Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by Dudley MBC.
 
The Information Commissioner may be contacted at:
 
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow 
Cheshire 
SK9 5AF
Telephone:   01625 545 700
[3]www.ico.org.uk
 
Most of the information that we provide in response to Freedom of
Information Act 2000 requests will be subject to copyright protection.  In
most cases the copyright will be owned by Dudley MBC.  The copyright in
other information may be owned by another person or organisation, as
indicated in the information itself.  You are free to use any information
supplied for your own use, including for non-commercial research
purposes.  The information may also be used for the purposes of news
reporting.  However, any other type of re-use, for example, by publishing
the information or issuing copies to the public will require the
permission of the copyright owner.
 
For information where the copyright is owned by the Council details of
the conditions on re-use can be found on our website at
[4]www.dudley.gov.uk.
 
For information where the copyright is owned by another person or
organisation, you must apply to the copyright owner to obtain their
permission.
 
 
Yours sincerely,
 
Steven Attwood
Information Governance Officer
Digital and ICT Services
Corporate Information Governance Team
Chief Executive’s Directorate
Tel: 01384 816546
Email: [5][email address]
 
 
This Email and any attachments contains confidential information and is
intended solely for the individual to whom it is addressed. If this Email
has been misdirected, please notify the author as soon as possible. If
this email has a protective marking of OFFICIAL – SENSITIVE, PROTECT or
RESTRICTED in its title or contents, the information within must be
subject to appropriate safeguards to protect against unauthorised or
unlawful processing and against accidental loss or destruction or damage.
OFFICIAL – SENSITIVE, PROTECT and RESTRICTED information should only be
further shared where there is a legitimate need. If you are not the
intended recipient you must not disclose, distribute, copy, print or rely
on any of the information contained, and all copies must be deleted
immediately. Whilst we take reasonable steps to try to identify any
software viruses, any attachments to this e-mail may nevertheless contain
viruses which our anti- virus software has failed to identify. You should
therefore carry out your own anti-virus checks before opening any
documents. Dudley Metropolitan Borough Council will not accept any
liability for damage caused by computer viruses emanating from any
attachment or other document supplied with this e-mail.

Please consider the environment - do you need to print this e-mail?

References

Visible links
1. http://www.dudley.gov.uk/
2. mailto:[Dudley Metropolitan Borough Council request email]
3. http://www.ico.org.uk/
4. http://www.dudley.gov.uk/
5. mailto:[email address]

Dear Information Governance,

Thank you very much for getting in touch regarding this issue, the question refers to children who were part of a family.

I look forward to hearing from you soon.

Yours sincerely,

Emily Thomas

Dudley Triggers, Dudley Council

Dear Emily Thomas,

Information Access Request - Information Request DMBCIR:22397
Description : Temporary Accommodation Statistics for 2010-2018

I acknowledge your request for information received on 2020-01-11
11:35:00.

Your request is being considered and you will receive the information
requested within the statutory timescale of 20 working days (Freedom of
Information Act 2000/Environmental Information Regulations) or 1 month
from receipt (Data Protection access requests).

For your information, the Acts and Regulations define a number of
exemptions which may prevent release of the information you have
requested. There will be an assessment and if any of the exemption
categories apply then the information may not be released. In some
circumstances the decision to release information, or not, will be based
on a public interest test. You will be advised of any considerations,
subsequent decisions and your rights of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. You will be informed if this is the case,
including your rights of appeal.

Unless otherwise requested the information may be provided in electronic
format, paper copy, normal font size. If you require alternative formats,
e.g. language, audio, large print, etc. then please let me know.

There may be a fee payable for this information. This will be considered
and you will be informed if a fee is payable. In this event the fee must
be paid before the information is processed and released. The time limit
for responses is suspended until receipt of the payment.

If you have any queries or concerns then please contact the Information
Governance Officer at Dudley MBC, The Council House, Dudley, West
Midlands, DY1 1HF, telephone 0300 555 8283, e-mail
[Dudley Metropolitan Borough Council request email] .

Please remember to quote the reference number above in any future
communications.

Most of the information that we provide in response to Freedom of
Information/Environmental Information requests will be subject to
copyright protection. In most cases the copyright will be owned by Dudley
MBC. The copyright in other information may be owned by another person or
organisation, as indicated in the information itself. You are free to use
any information supplied for your own use, including for non-commercial
research purposes. The information may also be used for the purposes of
news reporting. However, any other type of re-use, for example, by
publishing the information or issuing copies to the public will require
the permission of the copyright owner.

For information where the copyright is owned by the Council details of the
conditions on re-use can be found on our website at www.dudley.gov.uk.

For information where the copyright is owned by another person or
organisation, you must apply to the copyright owner to obtain their
permission.

Yours sincerely,

The Information Governance Team
Council House
Priory Road
Dudley
West Midlands
DY1 1HF
[Dudley Metropolitan Borough Council request email]

Information Governance, Dudley Council

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Our ref: 22397     Service:  Corporate Information Governance
Team            Direct Line: 01384 815607   Date: 04/02/2020
 
 
 
Emily Thomas
 
 
 
Dear Emily Thomas
 
Freedom of Information Act 2000 - Information Request 22397
 
Your request for information received on 11/01/2020 has now been
considered and it is not possible to meet your request.
 
I write to inform you that your request for information will not be
processed.
 
This is because the cost of locating and retrieving the information
exceeds the “appropriate limit” as stated in the Freedom of Information
(Fees and Appropriate Limit) Regulations 2004 which is currently set at
£450.  This limit represents the estimated cost of one person spending 18
hours in determining whether the Council holds the information, and
locating, retrieving and extracting the information.  Under Section 12 of
the Freedom of Information Act the Council is not obliged to comply with
your request and we will not be processing your request further.
 
To explain further, in order to comply with your request we would need to
check 800 records which would take approximately 8 minutes per record.  It
is estimated that this would take over 106 hours.
 
If you were to make a new request for a more narrow category of
information, it may be that we could comply with that request within the
appropriate limit, although I cannot guarantee that this will be the case.
 
Please contact me if you require further assistance in refining your
request.
 
In accordance with the Freedom of Information Act 2000 this letter acts as
a Refusal Notice.
 
If you are unhappy with the service you have received in relation to your
request and wish to make a comment or complaint, or request a review of
the decision, you should write to the Freedom of Information Officer at
Dudley MBC, The Council House, Dudley, West Midlands, DY1 1HF, telephone
0300 555 2345, e-mail [1][Dudley Metropolitan Borough Council request email]. 
 
Please remember to quote the reference number above in any future
communications.
 
If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision.  Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by Dudley MBC.
 
The Information Commissioner may be contacted at:
 
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow 
Cheshire 
SK9 5AF
Telephone:   01625 545 700
[2]www.ico.org.uk
 
 
Yours sincerely
 
 
 
 
 
 
Nina Meredith
Information Governance Officer
 
Corporate Information Governance Team
The Council House
Priory Road
Dudley
West Midlands
DY1 1HF
 
01384 81 6956
 
[3]www.dudley.gov.uk
 
 
 
 
 
 
 
This Email and any attachments contains confidential information and is
intended solely for the individual to whom it is addressed. If this Email
has been misdirected, please notify the author as soon as possible. If
this email has a protective marking of OFFICIAL – SENSITIVE, PROTECT or
RESTRICTED in its title or contents, the information within must be
subject to appropriate safeguards to protect against unauthorised or
unlawful processing and against accidental loss or destruction or damage.
OFFICIAL – SENSITIVE, PROTECT and RESTRICTED information should only be
further shared where there is a legitimate need. If you are not the
intended recipient you must not disclose, distribute, copy, print or rely
on any of the information contained, and all copies must be deleted
immediately. Whilst we take reasonable steps to try to identify any
software viruses, any attachments to this e-mail may nevertheless contain
viruses which our anti- virus software has failed to identify. You should
therefore carry out your own anti-virus checks before opening any
documents. Dudley Metropolitan Borough Council will not accept any
liability for damage caused by computer viruses emanating from any
attachment or other document supplied with this e-mail.

Please consider the environment - do you need to print this e-mail?

References

Visible links
1. mailto:[Dudley Metropolitan Borough Council request email]
2. http://www.ico.org.uk/
3. http://www.dudley.gov.uk/

We don't know whether the most recent response to this request contains information or not – if you are Emily Thomas please sign in and let everyone know.