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Homelessness temporary accommodation

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To Whom It May Concern,

I am writing to you requesting information under the Freedom of Information Act (2000), regarding the topic of homelessness in your area. The information that I require is as follows:

• What was the number of people in temporary accommodation organised by the council in each of the years from 2010-2018?
• How many of those in temporary accommodation were children in each of the years from 2010 to 2018?
• How many of those in temporary accommodation were children in each of the years from 2010-2018?
• What was the average length of time a family spent in temporary accommodation in each of the years from 2010-2018?
• How many people were placed in B&B accommodation in each of the years from 2010-2018?
• How many people were given temporary accommodation outside of the council area in each of the years from 2010-2018?
• How many children were given temporary accommodation outside the council area in each of the years from 2010-2018?
• What is the average cost per night paid by the council for temporary accommodation in each of the years from 2010-2018?

If you can identify any ways that my request could be refined, I would be grateful for any further advice and assistance.

If you have any queries, please do not hesitate to contact me via email and I will be pleased to clarify what I am asking for and discuss the request.

Thank you very much for your help regarding this topic, I look forward to you reply in the near future.

Yours faithfully,

Emily Thomas

Comments, Woking Borough Council

Thank you for your email.

E-mails will be replied to as soon as possible but within a maximum of 14 days of their receipt. If a reply cannot be sent within this timescale, an e-mail will be sent specifying a target date for the response.

Use of your personal data

In order to respond to your enquiry, we (Woking Borough Council) are collecting your personal data. Unless the law allows us to do so, we will not use the personal data you are providing for any other purpose.

In order to respond to your enquiry, you personal data might be shared with:

- Neighbouring local authorities or Surrey County Council

- Freedom Leisure, if your enquiry is about local leisure services

- New Vision Homes, if your enquiry is about Council owned housing

- Serco, if your enquiry is about parks and ground maintenance

- Thameswey Group, if your enquiry concerns the housing and energy services they provide on the Council's behalf

- Skanska Facilities Management, if your enquiry is about Council-owned property

- The emergency services, if required

We will hold your personal data for no longer than 7 years after our last contact with you. You can contact us to ask us to access or to rectify the personal data we have about you or to object to the processing of it.

More information on how we collect and use your personal data and the control you have over it is available on our website:

w​o​k​i​n​g​.​g​o​v​.​u​k​/​d​a​t​a​p​r​o​t​e​c​t​i​o​n​<​h​t​t​p​:​/​/​w​b​c​s​i​t​e​s​/​s​i​t​e​s​/PM/gdpr/ProjDocs/woking.gov.uk/dataprotection>

Kind regards,

Customer Services
_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​___________________________
Woking Borough Council, Civic Office, Gloucester Square, Woking, Surrey GU21 6YL
Phone: 01483 755855 | Fax: 01483 768746 | Web: www.woking.gov.uk

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Comments, Woking Borough Council

We acknowledge receipt of your Freedom of Information Request. Your request has been forwarded to the Policy department for action.
Kind regards
Customer Services

______________________________________________
Woking Borough Council, Civic Offices, Gloucester Square, Woking, Surrey, GU21 6YL
Phone: 01483 755855 | Fax: 01483 768746 | Web: www.woking.gov.uk

________________________________________
From: Emily Thomas [[FOI #605418 email]]
Sent: 20 September 2019 09:26
To: Comments
Subject: Freedom of Information request - Homelessness temporary accommodation

To Whom It May Concern,

I am writing to you requesting information under the Freedom of Information Act (2000), regarding the topic of homelessness in your area. The information that I require is as follows:

• What was the number of people in temporary accommodation organised by the council in each of the years from 2010-2018?
• How many of those in temporary accommodation were children in each of the years from 2010 to 2018?
• How many of those in temporary accommodation were children in each of the years from 2010-2018?
• What was the average length of time a family spent in temporary accommodation in each of the years from 2010-2018?
• How many people were placed in B&B accommodation in each of the years from 2010-2018?
• How many people were given temporary accommodation outside of the council area in each of the years from 2010-2018?
• How many children were given temporary accommodation outside the council area in each of the years from 2010-2018?
• What is the average cost per night paid by the council for temporary accommodation in each of the years from 2010-2018?

If you can identify any ways that my request could be refined, I would be grateful for any further advice and assistance.

If you have any queries, please do not hesitate to contact me via email and I will be pleased to clarify what I am asking for and discuss the request.

Thank you very much for your help regarding this topic, I look forward to you reply in the near future.

Yours faithfully,

Emily Thomas

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Woking Borough Council

Dear Sir/Madam,

Freedom of Information Act 2000 - Information Request.

Reference: (3993-12472945)
Subject: Homelessness Temporary Accommodation

Thank you for your request for information under the Freedom of
Information Act 2000. Your request was received on 20/09/2019 and we are
dealing with it under the terms of the Act.

You will receive the information requested within 20 working days unless
the Council does not hold the information or there is a reason for it to
be withheld. We will write to you in any event.

In the meantime, if you have any questions please do not hesitate to
contact the Democratic Services Team at Woking Borough Council.

Democratic Services (FOI Request).
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.
[1]Email: [email address]
Tel: 01483 755855

Yours faithfully,

Woking Borough Council,
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.

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Woking Borough Council

Dear Sir/Madam,

Freedom of Information Act 2000 - Information Request.
Our Reference (3993-12472945).

Further to your request for information dated 20/09/2019, I can confirm that your request has been dealt with as a formal request for information under the Freedom of Information Act 2000.

You requested;
FOI Request Subject `Homelessness Temporary Accommodation`.
FOI Request Details;
I am writing to you requesting information under the Freedom of Information Act (2000), regarding the topic of homelessness in your area. The information that I require is as follows:

• What was the number of people in temporary accommodation organised by the council in each of the years from 2010-2018?
• How many of those in temporary accommodation were children in each of the years from 2010 to 2018?
• How many of those in temporary accommodation were children in each of the years from 2010-2018?
• What was the average length of time a family spent in temporary accommodation in each of the years from 2010-2018?
• How many people were placed in B&B accommodation in each of the years from 2010-2018?
• How many people were given temporary accommodation outside of the council area in each of the years from 2010-2018?
• How many children were given temporary accommodation outside the council area in each of the years from 2010-2018?
• What is the average cost per night paid by the council for temporary accommodation in each of the years from 2010-2018?

If you can identify any ways that my request could be refined, I would be grateful for any further advice and assistance.

If you have any queries, please do not hesitate to contact me via email and I will be pleased to clarify what I am asking for and discuss the request.

Thank you very much for your help regarding this topic, I look forward to you reply in the near future.
.

I confirm that the Council holds information which meets the description contained in your request and the information requested is set out below.

Q1. Households placed in TA during:

2010/11 75
2011/12 110
2012/13 87
2103/14 81
2014/15 137
2015/16 192
2016/17 229
2017/18 180

Q2. Children in TA

2010/11 53
2011/12 87
2012/13 90
2013/14 72
2014/15 125
2015/16 161
2016/17 208
2017/18 120

Q3.

As Q2.

Q4. Average time for family in TA (including B&B) in weeks

2010/11 21
2011/12 15
2012/13 15
2013/14 21
2014/15 21
2015/16 20
2016/17 17
2017/18 24

Q5. PEOPLE including children (not households) placed in B&B

2010/11 86
2011/12 162
2012/13 194
2013/14 197
2014/15 217
2015/16 260
2016/17 318
2017/18 258

Q6. People placed in TA out of borough

None. We only place in B&B out of borough.

Q7. Children placed out of borough in TA

None.

Q8. Average cost per night for TA

Not known. It depends on rent and size of property. TA is not nightly paid.

I hope that you are satisfied with the way in which your request for information has been dealt with. If not, the Council has decided that any complaint regarding requests for information that cannot be dealt with satisfactorily on an informal basis should be dealt with in accordance with its established complaints procedure.

Complaints.
Woking Borough Council,
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.
Email: [email address]

Details of the Council's complaints procedure may be found at:
https://www.woking.gov.uk/council-and-de...

Alternatively, I can forward you a paper copy of a leaflet giving details. I am also happy to discuss any queries that you may have regarding how we have dealt with your request for information. In addition, you may apply to the Information Commissioner for a decision whether your request for information has been dealt with in accordance with the requirements of the Act (although I understand that the Information Commissioner may decline to become involved if you have not first exhausted the Council's complaints procedure).

The Information Commissioner may be contacted at:
Information Commissioner's Office.
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.
Tel: 08456 306060 or 01625 545745
Email: [email address]
Website: www.ico.org.uk

Yours faithfully,

Catherine Butler.
Housing Needs Manager,
Woking Borough Council,
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.
[email address]

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We don't know whether the most recent response to this request contains information or not – if you are Emily Thomas please sign in and let everyone know.