Dear Emily

FOI Reference:  913399

Thank you for your request for information about Homelessness Temporary
Accommodation. Your request was received on 20 September 2019, and is
being dealt with under the terms of the Freedom of Information Act 2000.

We will aim to provide a response to your request within 20 working days,
that is by 18 October 2019. Our response will be sent by email or hard
copy depending on how you made your request and how the information is
held. 

If we’re unable to gather the information you’ve asked for within the cost
limit set by the government, which is 18 hours of staff time or £450, we
will contact you to discuss how we can meet your information needs within
this limit.

Information about the Freedom of Information Act 2000 can be found on the
Information Commissioners Office website:
[1]https://ico.org.uk/your-data-matters/off...

We also have information available on our website:
[2]https://www.plymouth.gov.uk/aboutcouncil...

Please contact me if you’re not able to find the information you’re
looking for.

For information about how Plymouth City Council will use the information
you supply when making a request and the information rights you have
please see our [3]Privacy Notice:  Information Access – Freedom of
Information/Environmental Information Regulations.

Yours sincerely

Susan Tyers
Freedom of Information Representative
Community Connections
Plymouth City Council
Ballard House, West Hoe Road
Plymouth
PL1 3BJ

T +441752304012
E [4][email address]

[5]www.plymouth.gov.uk

show quoted sections

Dear Emily,

Freedom of Information Request Reference: 913399

Homeless Temporary Accomodation

Following my email of 24 September 2019 I can confirm that the Council
does hold the information you requested. However, we are withholding some
of the information in accordance with Section 12 of the Act, because it
would take in excess of 18 hours or would cost more than £450 to comply,
which exceeds the statutory appropriate limit.

We record each household under each accomodation placement they use. This
means that a report on households in temporary accomodation would include
approximately 2,000 records per year. If we assume each household had
three separate placements, this would equate to approximately 670 records
per year. We estimate it would take approximately 15 mins per record to
check and record details of each household, changes to family structure,
location, the type of accommodation and length of placement. This equates
to approximately 168 hours of work per year, and the request covers a
period of 8 years, making a total of 1,344 hours work.

Please note that the information supplied can be re-used in accordance
with the Open Government Licence. For further details please see:
[1]http://www.nationalarchives.gov.uk/doc/o....

If you wish to discuss this letter please contact me. If you disagree with
the way your request has been dealt with you can request a review by
writing to me within 40 working days of the date of this letter. Please
state the reasons for your dissatisfaction.

Following a review, if you are still not satisfied with the way your
request has been dealt with you can complain to the Information
Commissioner’s Office via their website:
[2]https://ico.org.uk/concerns/getting/ or by writing to: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

Information about the Freedom of Information Act 2000 can be found on the
Information Commissioners Office website: [3]http://www.ico.org.uk.

We also have information available on our website:

[4]https://www.plymouth.gov.uk/aboutcouncil...

Yours sincerely

Matthew Garratt
Service Director

Community Connections
Plymouth City Council
Ballard House, West Hoe Road
Plymouth
PL1 3BJ

T +441752398500

E [5][email address]

[6]www.plymouth.gov.uk

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References

Visible links
1. http://www.nationalarchives.gov.uk/doc/o...
2. https://ico.org.uk/concerns/getting/
3. http://www.ico.org.uk/
4. https://www.plymouth.gov.uk/aboutcouncil...
5. mailto:[email address]
6. http://www.plymouth.gov.uk/