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Homeless Applications

Jonathan Boyle made this Freedom of Information request to Doncaster Borough Council

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Dear Doncaster Borough Council,

1. Over the past twelve months, how many people have made a homeless application at the Council?
2. Over the past twelve months how many people have been provided with interim accommodation pursuant to s.188 (1) of the Housing Act 1996?
3. Over the past twelve months, how many people have been provided with interim accommodation pursuant to s.189 (b) of the Housing Act 1996?
4. Over the past twelve months, how many homeless applicants have had their personal property protected by the local authority?
5. Please state the average length of time that the homeless applicant’s personal property is stored by the local authority?
6. Please provide details of the average cost of storing a homeless applicant’s personal property?
7. Under what circumstances do the local authority protect the personal property of homeless applicants?
8. As part of the homeless application process does the local authority expressly ask the homeless applicant, whether they need their personal property protected?
9. If not, please state the reasons why not?
10. Please provide copies of the local authorities’ policies regarding homeless applications?
11. Please provide a copy of the local authorities policy regarding protecting the personal property of homeless applicants?
12. Please disclose a copy of the council's homeless procedures manual or policy document followed by housing solutions officer at its homeless service centres/ homeless persons offices?
13. Please detail over the past three years, the number of complaints that have been made by homeless applicants because of the Council’s failure to protect their personal property?

Yours faithfully,

Jonathan Boyle

Robinson, Ciar,

 
 
Dear Mr Boyle
 
FREEDOM OF INFORMATION ACT 2000
 
Thank you for your request dated 10 October 2019 for information about
homeless applicants and their personal property.
 
The matter is being dealt with by Ciar Robinson and you should receive a
response within 20 working days.
 
Reviewing any decisions made:
 
You can complain/appeal about any decisions made about your request.
 
You can do this in writing, by telephone or email to:
 
Customer Relations Team
St Leger Homes of Doncaster
St Leger Court
White Rose way
Doncaster
DN4 5ND
 
Telephone: 01302 862726
Email: [1][email address]
 
Or you can complain /appeal to the Information Commissioner for a decision
about our compliance or otherwise with the Data Protection Act
Legislation.  Please contact the Information Commissioner for details on
how to do this:
 
Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545700
Internet: [2]http://www.ico.gov.uk/
 
If you have any questions about this matter please contact me on 01302
862987.
 
Yours sincerely
 
 
 
Ciar Robinson
Customer Relations Officer
 

To find out more and get involved go to: [3]www.dementiafriends.org.uk

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References

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1. mailto:[email address]
2. http://www.ico.gov.uk/
3. https://www.dementiafriends.org.uk/

Robinson, Ciar,

Dear Mr Boyle
 
Information provided under the Freedom of Information ACT 2000
 
Thank you for your request dated 10 October 2019 for information about the
personal property of homeless applicants.
 
St. Leger Homes of Doncaster is an Arm’s Length Management Organisation
managing social housing on behalf of Doncaster Council. Therefore, we have
been asked to respond to your request for information as follows:
 
When a freedom of information request is made, there is a general
obligation on public authorities to confirm or deny whether the requested
information is held under section 1(1)(a) FOIA 2000. After conducting
careful searches for any information relevant to your request, I can
confirm that we do hold some of the information you have requested but not
all.
 
Please see below each of your questions in turn and where possible all
information has been provided.
 
Q1) Over the past twelve months, how many people have made a homeless
application at the Council?
 
A1) 2076 – this includes advice only cases
 
Q2) Over the past twelve months how many people have been provided with
interim accommodation pursuant to s.188 (1) of the Housing Act 1996?
 
A2) We only record the total number of cases placed in temporary
accommodation, we are therefore unable to differentiate between section
188 and 189.  However I can confirm the total number of people
accommodated into interim accommodation as a whole figure including 193
duty is 94.
 
Q3) Over the past twelve months, how many people have been provided with
interim accommodation pursuant to s.189 (b) of the Housing Act 1996?
 
A3) We are unable to differentiate between section 188 and section 189,
however I can confirm the number of people accommodated into interim
accommodation as a whole figure including 193 duty is 94.
 
Q4) Over the past twelve months, how many homeless applicants have had
their personal property protected by the local authority?
 
A4) We do not currently record this information
 
Q5) Please state the average length of time that the homeless applicant’s
personal property is stored by the local authority?
 
A5) We do not currently record this information
 
Q6) Please provide details of the average cost of storing a homeless
applicant’s personal property?
 
A6) We do not record this information
 
Q7) Under what circumstances do the local authority protect the personal
property of homeless applicants?
 
A7) As per the code of guidance, chapter 20, section 211 (1) + (2)
Under section 211(1) and (2), where a housing authority has become subject
to a duty to an applicant.
 
a. there is a danger of loss of, or damage to, the applicant
b. because the applicant is unable to protect it, or deal with it; and,
c. no suitable arrangements have been, or are being, made, then, whether
or not the housing authority is still subject to such a duty, it must take
reasonable steps to prevent the loss of, or to prevent or mitigate damage
to, any personal property of the applicant.
 
Q8) As part of the homeless application process does the local authority
expressly ask the homeless applicant, whether they need their personal
property protected?
 
A8) Please see A9
 
Q9) If not, please state the reasons why not?
 
A9) As part of the homelessness application/assessment, if this becomes
apparent we will offer to store personal properties if it meets the
criteria set out above.
 
Q10) Please provide copies of the local authorities’ policies regarding
homeless applications
 
A10) Please see A12
 
Q11) Please provide a copy of the local authorities policy regarding
protecting the personal property of homeless applicants
 
A11) We do not have one of these
 
Q12) Please disclose a copy of the council’s homeless procedures manual or
policy document followed by a housing solutions officer at its homeless
service centres/homeless persons offices
 
A12) We use the homelessness code of guidance as this details the local
authorities responsibilities, please find this via this link
[1]https://www.gov.uk/guidance/homelessness...
 
Q13) Please details over the past three years, the number of complaints
that have been made by homeless applicants because of the Council’s
failure to protect their personal property?
 
A13) One in July 2017
 
 
St. Leger Homes estimate that it has cost £75 to respond to this request
for information.
 
Reviewing any decisions made:
 
You can ask us to review any decisions made about your request within 40
days of receipt of this response.  We will then have 20 working days to
review your request.  You do this by writing to:
 
Customer Relations Manager
St. Leger Court
White Rose Way
Doncaster
DN4 5ND
E mail: [2][email address]
 
You can apply to the Information Commissioner for a decision about our
compliance or otherwise with the Freedom of Information legislation.
Please contact the Commissioner for details on how to do this:
 
Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone 0303 123 1113
Internet: [3]http://www.informationcommissioner.gov.uk/
 
Should you have any questions about this matter please contact me on 01302
862987.
 
Yours sincerely
 
 
Ciar Robinson
Customer Relations Officer
 

To find out more and get involved go to: [4]www.dementiafriends.org.uk

show quoted sections

 

References

Visible links
1. https://www.gov.uk/guidance/homelessness...
2. mailto:[email address]
3. http://www.informationcommissioner.gov.uk/
4. https://www.dementiafriends.org.uk/

We don't know whether the most recent response to this request contains information or not – if you are Jonathan Boyle please sign in and let everyone know.